Ratings based on 935 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Dec. 31, 2023 on Expedia
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Comment from Hotel Management
Jan. 3, 2024 by Cristina Cei - General Manager, Hotel Management
Dear Guest,Thank you for your precious feedback on our Starhotels Tuscany Firenze.Hoping to have the pleasure of hosting you again soon,Kind regards,
5 out of 5
by A traveller

Posted Nov. 1, 2023 on Expedia
Comment from Hotel Management
Nov. 21, 2023 by Cristina Cei - General Manager, Hotel Management
Dear Guest,Thank you for conveying your view on our Starhotels Tuscany, we are happy you lived a pleasant experience with us.Hoping to have the pleasure of hosting you again in our hotel,Kind regards,
5 out of 5
by A traveller

Posted Oct. 20, 2023 on Expedia
My stay at starhotels in Florence was lovely. The room was clean and esthetic, the staff was helpful and the food was delicious. They restaurant staff made me a perfect bowl of pasta when I arrived almost at closing time- and the breakfast buffet was amazing. Convenient to the airport and not far from downtown.
Comment from Hotel Management
Oct. 21, 2023 by Cristina Cei - General Manager, Hotel Management
Dear Guest,We are delighted that you enjoyed your stay at Starhotels Tuscany Firenze and we desire to thank you for highlighting our nice rooms, our friendly and helpful staff, the delicious food we offer and our convenient location.We really hope to have the pleasure of welcoming you here again on your next visit to Florence,Kind regards,
5 out of 5
by A traveller

Posted Oct. 16, 2023 on Expedia
Comment from Hotel Management
Oct. 18, 2023 by Cristina Cei - General Manager, Hotel Management
Dear Guest,Thank you for your feedback on Starhotels Tuscany Firenze.We hope to have the pleasure of welcoming you again in our hotel,Kind regards,
5 out of 5
by A traveller from Colorado Springs

Posted Oct. 10, 2023 on Expedia
Easy access to the airport. The hotel and restaurant were very nice.
5 out of 5
by A traveller

Posted Oct. 7, 2023 on Expedia
Excellent hotel , location perfect , there is a tram opposite hotel. Nearby supermarket. From airport there is a tram to get to the hotel , close to city centre . All up 10/10
Comment from Hotel Management
Oct. 7, 2023 by Cristina Cei - General Manager, Hotel Management
Dear Guest, We are really happy to know that your experience with us has been excellent. We work every day with passion to give the best hospitality to our precious Guests and your kind words confirm that we are on the right path to achieve this goal.Thank you for your feedback and we wish to see you again in Starhotels,Kind regards,
5 out of 5
by A traveller

Posted Sep. 24, 2023 on Expedia
Easy access to the airport and Florence on the tram.
Comment from Hotel Management
Sep. 26, 2023 by GENERAL MANAGER, Hotel Management
Dear Guest,thank you to convey your view on our Stahotels Tuscany, we are happy you lived a pleasant experience.Kind regardsCristina Cei - General Manager
4 out of 5
by A traveller

Posted Sep. 11, 2023 on Expedia
The lady chef who was there in the mornings and the one evening we had dinner was how professional staff should be even when they are constantly rushed off their feet. Breakfast was always busy but there was a decent selection of food available. The bedroom was satisfactory. One of the bathroom towels was frayed in one corner and there were holes behind the shower fitting and shower/bath/on/off/ dial. Bed was comfortable and the choice of pillows was a nice touch.
Comment from Hotel Management
Sep. 12, 2023 by GENERAL MANAGER, Hotel Management
Dear Guest,Thank you for dedicating the time to convey your view on Starhotels Tuscany. It is a great pleasure to hear that your experience with us was above your expectations.Hoping to see you soon in our hotel and chain,Kind Regards,Cristina CeiGeneral Manager
5 out of 5
by A traveller

Posted Sep. 6, 2023 on Expedia
Wow from the moment we entered our room. Massive rooms, bathroom and bed super comfy. Best hotel stay ever!!!
Comment from Hotel Management
Sep. 12, 2023 by GENERAL MANAGER, Hotel Management
Dear Guest,It's such a pleasure to hear that your experience with us was pleasant and we want to thank you for taking the time to write few words on Starhotels Tuscany.We have shared your positive impressions with all hotel Staff, your kind words make us very proud.Thank you for choosing Starhotels and hoping to welcoming you again,kind regardsCristina Cei - General Manager
5 out of 5
by A traveller

Alan

Posted Sep. 2, 2023 on Hotels
Comment from Hotel Management
Sep. 5, 2023 by Cristina Cei - Direttore, Hotel Management
Gentilissimo Ospite,La ringraziamo molto per averci lasciato il suo giudizio sul nostro Starhotels Tuscany di Firenze.Augurandoci di rivederLa ancora, Porgiamo cordiali saluti,