In Flores .Steps from the hotel, you'll find Church of Our Lady of the Remedies and Las Guacamayas Biological Station. Flores Dock and Lake Petén Itzá are also within half a mile (1 km).
What's nearby
Church of Our Lady of the Remedies - 1 min walk - 0.0 km
Las Guacamayas Biological Station - 3 min walk - 0.2 km
Flores Dock - 3 min walk - 0.3 km
Lake Petén Itzá - 6 min walk - 0.6 km
Maya Mall - 8 min walk - 0.7 km
Getting around
Flores (FRS-Mundo Maya Intl.) - 16 min drive
Restaurants
Maracuyá - 3 min walk
Ristoranto Terrazzo - 4 min walk
Cool Beans - 3 min walk
Hotel Casa Amelia - 2 min walk
El Sótano - 2 min walk
About this property
NATZ HOTEL
Flores guestrooms with free WiFi
NATZ HOTEL offers its guests multilingual staff, tour/ticket assistance, and a communal living room. Public spaces have free WiFi.
Smoking is allowed in designated areas at this Flores hotel.
17 guestrooms or units
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Television in lobby
Smoking in designated areas
Water dispenser
NATZ HOTEL offers 17 accommodations. This Flores hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Check-in start time: 11:00 AM; Check-in end time: 9:00 PM
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 11:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are welcome and stay free
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
Property is also known as
NATZ HOTEL Hotel
NATZ HOTEL Flores
NATZ HOTEL Hotel Flores
NATZ HOTEL Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 6 out of 20 reviews
10 - Excellent
6
Rating 8 - Good. 3 out of 20 reviews
8 - Good
3
Rating 6 - Okay. 5 out of 20 reviews
6 - Okay
5
Rating 4 - Poor. 4 out of 20 reviews
4 - Poor
4
Rating 2 - Terrible. 2 out of 20 reviews
2 - Terrible
2
6.8/10
Cleanliness
7.4/10
Staff & service
5.4/10
Amenities
6.0/10
Property conditions & facilities
Reviews
6/10 Okay
Supriya
Travelled with partner
Oct 24, 2025
Liked: Staff & service
Disliked: Cleanliness
Great location, very close to tourists shuttles drop
off point. Friendly staff. The room did not have hot shower. The bed sheets were not clean and I found hair on pillows. A little effort on cleanliness could make this place an excellent hostel.
Supriya
Stayed 2 nights in Oct 2025
10/10 Excellent
Arlene
Travelled with family
Sep 8, 2025
Liked: Cleanliness, staff & service
Great location. Great service.
It was good. We just needed a place to sleep with a private bathroom. Traveled with my 71y/o mother. We are both diabetics insuline dependent and they were kind to let us store the insulin in their fridge. They also stored our bags untill check in time as we arrived early.
Arlene
Stayed 2 nights in Sep 2025
4/10 Poor
Cesar
Business traveller
Jul 4, 2025
Hard bed bad linens. No water in the room. Good location.
My fault I guess for not noticing that the property does not come with air conditioning so while we were very tired, we had difficulties sleeping as we were melting. Lots of mosquitos too. The screen in the bathroom fell in the shower and it was very dirty and reeked if pee. The staff were very friendly though and accommodated us quite well. They even held on to our luggage long after checkout time so that we could go get breakfast. I found out after that there are other properties around the area with AC so I know for next time.
Chanty
Stayed 1 night in Aug 2023
6/10 Okay
Jaqueline
Travelled with family
Jul 21, 2023
Great locatilon, poor service
Very outdated, no sheets on bed but one cover sheet, no hot water.
Communication is reliable. You can WhatsApp them. During my first night, water was not working for the whole island. They turned on the emergency water for me so that I could shower. Also, no hot water, but it’s not necessary with the hot weather. It was actually refreshing. It’s at the entrance to the island, so you wont get lake view views like you do on the northwest side, but everything is so close, just walk over there.
No me pareció que se eligió y pago la habitación y al llegar al lugar la persona de recepción cobro más de lo que cobra la aplicación y dijo que si no me parecía que desocupara el lugar, ya eran las 10 de la noche y no le importó decir que me fuera a la calle, fue una persona con muy mala educación y sin servicio al cliente.
Cesia
Stayed 2 nights in Jul 2023
8/10 Good
Alejandra
Jul 6, 2023
Liked: Staff & service
Es lugar esta bien por el precio que se paga. NO HAY AGUA CALIENTE, aunque es un lugar muy caliente y el agua no está helada, si sería bueno cambiar esa parte. La atención es excelente, te ayudan con los transportes a todos lados y siempre están disponibles para contestar.
A pesar del poco personal que aparentan tener, el interés y la preocupación por el bienestar del turista, fue espectacular. Gente muy amable y dispuesta en todo momento a ayudar de cualquier forma posible, para la comodidad de cada uno de sus huéspedes. Además, el hotel posee una ubicación privilegiada, a la entrada de Isla de Flores, qué permite el fácil acceso a esta ciudad y también a solo un paso de sus alrededores.