Ratings based on 369 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 29, 2024
Comment from Hotel Management
Apr. 30, 2024 by Roy, Hotel Management
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide exceptional service and we would love the opportunity to make it right. Please reach out to us so we can address your concerns.
by A traveller
Posted Feb. 24, 2024
Great. Loved that it is so close to the Fireside
Comment from Hotel Management
Feb. 24, 2024 by Roy, Hotel Management
Thank you very much
by A traveller
Posted Feb. 21, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Roy, Hotel Management
Thank you so much
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Roy, Hotel Management
Thank you so much
by A traveller
Posted Feb. 17, 2024 on Expedia
Very nicely decorated. Rooms were also decorated nice. Highly recommend.
Comment from Hotel Management
Feb. 18, 2024 by Roy, Hotel Management
Thank you very much
by A traveller
Posted Feb. 17, 2024 on Expedia
The hallway smelled of stale cigarettes. The bathroom was looking neglected. The staff were helpful. The breakfast was well looked after by staff.
Comment from Hotel Management
Feb. 17, 2024 by Roy, Hotel Management
Thank you
by A traveller
Posted Feb. 17, 2024
Comment from Hotel Management
Feb. 18, 2024 by Roy, Hotel Management
Thank you very much
by A traveller
Posted Feb. 16, 2024 on Expedia
Property is well maintained. Accommodating, good breakfast. One suggestion - the second night of our stay, the people (family) in the room above were noisy when walking and could be heard in the middle of the night. The hotel did not seem to be very full and would suggest staggering the rooms when possible, like not next to another and not above a room when possible.
Comment from Hotel Management
Feb. 17, 2024 by Roy, Hotel Management
Thank you
by A traveller
Posted Feb. 15, 2024
It was clean, little problem with shade in room
Comment from Hotel Management
Feb. 17, 2024 by Roy , Hotel Management
Thank you
by A traveller
Posted Feb. 11, 2024 on Expedia
None
Comment from Hotel Management
Feb. 13, 2024 by Roy Patel, Hotel Management
Thank you
