Ratings based on 940 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 21, 2024
Comfy bed!
Comment from Hotel Management
Apr. 22, 2024 by Bill - GM and Director of Sales, Hotel Management
Good Evening Jason, Thank You for taking the time to complete the survey of our hotel and Thank You for your 5 out of 5 rating. I appreciate your positive comment about the comfort of our guest beds. We greatly appreciate your business. Safe travels and hope we see you again soon.
5 out of 5
by A traveller

Posted Mar. 30, 2024
Kids in the hot tub, using it as a kiddie pool.
Comment from Hotel Management
Mar. 30, 2024 by Bill - GM and Director of Sales, Hotel Management
Good Afternoon Dan, Thank You for your 5 of out 5 rating. My apologies in regard to the younger kids in the hot tub. I do hope you are able to stay with us again soon. We appreciate your business.
4 out of 5
by A traveller

Posted Mar. 8, 2024 on Hotels
Comment from Hotel Management
Mar. 9, 2024 by Bill - GM and Director of Sales, Hotel Management
Good Morning Susan, Thank You for taking the time to complete the survey of our hotel. We hope that your travels will allow you to stay with us again soon. Thank You again and we greatly appreciate your business.
2 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
The property is quite close to CSU but the condition of our room was not great. The bathroom door would not latch; it was missing part of the door knob. The tub had big chunks of paint falling off of it.
Comment from Hotel Management
Mar. 4, 2024 by Bill - GM and Director of Sales, Hotel Management
Good Morning John, I apologize for the challenges you encountered during you stay with us. I will speak with my engineering staff had have them remedy those issues. I do hope that you will give us another opportunity to provide you with excellent service and worthwhile value. We do appreciate your business. Thank you.
5 out of 5
by A traveller

Posted Mar. 2, 2024 on Expedia
Good to go
Comment from Hotel Management
Mar. 4, 2024 by Bill - GM and Director of Sales, Hotel Management
Good Morning Alan, Thank you for your 5 out of 5 rating. We greatly appreciate your business and we hope that you will be able to stay with us again soon. Safe travels.
4 out of 5
by A traveller

Posted Feb. 27, 2024 on Expedia
I went for CSU visit. The location was exceptionally useful. But, It’s really noisy. The breakfast is OK.
Comment from Hotel Management
Feb. 28, 2024 by Bill - GM and Director of Sales, Hotel Management
Good Morning Joanna, Thank you for taking the time to complete the survey of our hotel. I apologize for the extra street noise. The next time you stay with us, we will assign your guest room to our upgraded guest room building, where I'm sure you will be more comfortable. Thank you again, we appreicate your business.
5 out of 5
by A traveller

Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Feb. 8, 2024 by Bill - GM and Director of Sales, Hotel Management
Good Morning Walter, Thank You for your 10 out of 10 rating. Hopefully, your travels will allow you to stay with us again soon. We appreciate your business. Thank you, again
5 out of 5
by A traveller

Posted Feb. 6, 2024 on Expedia
Comment from Hotel Management
Feb. 8, 2024 by Bill - GM and Director of Sales, Hotel Management
Good Morning Lane, Thank you for your 5 out of 5 rating. We appreciate your business. See you again soon and safe travels.
4 out of 5
by A traveller

Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Bill - GM and Director of Sales, Hotel Management
Good Afternoon James, Thank You for taking the time to complete the survey of out hotel. It appears that you enjoyed your stay with us. I do hope that your travels will allow you to stay with us again soon. We appreciate your business.
1 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
Are you kidding me $7.56 parking fee no notification on booking I will not stay here again
Comment from Hotel Management
Feb. 3, 2024 by Bill - GM and Director of Sales, Hotel Management
Good Morning Blaine, In apologize that you were not aware that our hotel does charge for hotel parking. The notification is 2/3 down on our hotel Expedia page.."Uncovered self parking fee: USD 7.00 per day". I again apologize for the inconvenience. We do greatly appreciate your business.