Ratings based on 922 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Charlestown
Posted Mar. 30, 2024
Comment from Hotel Management
Apr. 20, 2024 by Customer Service, Hotel Management
Rick, thank you for your wonderful rating! We're thrilled to hear you've had a stellar experience at Renaissance Fort Lauderdale Marina Hotel. Our door is always open for your next visit!
by A traveller
Posted Jan. 29, 2024 on Expedia
Very close to cruise port.
Comment from Hotel Management
Jan. 31, 2024 by Customer Service, Hotel Management
Ellen, it's fantastic to hear that you appreciated Renaissance Fort Lauderdale Marina Hotel's convenient location near the cruise port. We're thrilled to have been part of your journey and we hope to welcome you back again soon. Thank you for sharing your review!
by A traveller
Posted Jan. 28, 2024 on Expedia
Woefully understaffed at the restaurant - one poor man being the bartender and waiter for 20 people. And the kitchen was no help - my salad had 5 ingredients listed on the menu and only the last two were on the plate.
And no blow dryer in the room and when I advised the front desk, I was told there were guests without blow dryers in their room.
Dismal for $500 Cdn for one night
Comment from Hotel Management
Jan. 29, 2024 by Customer Service, Hotel Management
Donna, your feedback is valuable and we appreciate you sharing it. We're surprised to hear about your dining experience as we always strive to be swift and accurate in our service. Also, we ensure all expected amenities, including blow dryers, are available for our guests. We will definitely address your concerns and improve our level of service. We hope to host you again in the future for an enhanced experience.
by A traveller
Posted Jan. 28, 2024 on Expedia
Great pre cruise location with excellent staff
Comment from Hotel Management
Feb. 2, 2024 by Customer Service, Hotel Management
Barbara, it's wonderful to hear you appreciated the strategic location of Renaissance Fort Lauderdale Marina Hotel prior to your cruise. We're thrilled our team members made a positive impact on your stay. We hope to host you again in the future!
by A traveller
Posted Jan. 28, 2024 on Expedia
Very Clean
Comment from Hotel Management
Jan. 29, 2024 by Customer Service, Hotel Management
Tommy, thank you for sharing your experience at the Renaissance Fort Lauderdale Marina Hotel. It's wonderful to hear that our commitment to cleanliness stood out during your stay. We appreciate your feedback and hope to welcome you back in the near future.
by A traveller
Posted Jan. 27, 2024 on Expedia
Front desk check in was wonderful!
Comment from Hotel Management
Jan. 28, 2024 by Customer Service, Hotel Management
Simone, it's wonderful to hear your check-in process at the Renaissance Fort Lauderdale Marina Hotel was smooth. The front desk team strives to make check-ins efficient and welcoming for our guests. We'd be delighted to have you stay with us again!
by A traveller
Posted Jan. 21, 2024 on Hotels
Comment from Hotel Management
Jan. 23, 2024 by Customer Service, Hotel Management
Linda, thank you for your top score! It's great to hear that your stay at Renaissance Fort Lauderdale Marina Hotel lived up to expectations. We truly value your feedback and look forward to hosting you again in the future.
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Customer Service, Hotel Management
John, thank you for taking the time to rate your stay. It appears your experience was satisfactory, though it seems it could have been better. We would greatly appreciate any further feedback you can provide that will help us enhance our guest experience. We hope to have an opportunity to better serve you in the future.
by A traveller
Posted Jan. 19, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Customer Service, Hotel Management
Timothy, thank you for choosing Renaissance Fort Lauderdale Marina Hotel and for taking the time to leave a rating. It's great to see that you had a 5-star experience with us. We look forward to welcoming you back in the future.
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 17, 2024 by Customer Service, Hotel Management
Joanna, we're thrilled to see you had a great stay at Renaissance Fort Lauderdale Marina Hotel. It's fantastic that you chose to rate us and we hope to have the chance to provide another memorable experience the next time you're in the area. Safe travels until then.
