Ratings based on 307 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 11, 2024 on Expedia
Lovely hotel nice rooms, nice breakfast
Comment from Hotel Management
Feb. 23, 2024 by Muthu Fort William, Hotel Management
Dear Jacqueline, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW
by A traveller
Posted Feb. 11, 2024 on Hotels
Goood location
Good hotel
Comment from Hotel Management
Feb. 23, 2024 by Muthu Fort William, Hotel Management
Dear Sidnei, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW
by A traveller
Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Muthu Fort William, Hotel Management
Dear Joe, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW
by A traveller
Posted Dec. 15, 2023 on Hotels
Comment from Hotel Management
Apr. 5, 2024 by Muthu Fort William Hotel, Hotel Management
Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards. FOM
by A traveller
Posted Dec. 12, 2023 on Hotels
Comment from Hotel Management
Apr. 17, 2024 by Muthu Fort William Hotel, Hotel Management
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. We do hope to welcome you back in the near future
by A traveller
Posted Dec. 10, 2023 on Expedia
Lovely hotel
Comment from Hotel Management
Feb. 23, 2024 by Muthu Fort William, Hotel Management
Dear Melissa, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW
by A traveller
Posted Dec. 2, 2023 on Hotels
Comment from Hotel Management
Apr. 17, 2024 by Muthu Fort William Hotel, Hotel Management
Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards,
by A traveller
Posted Nov. 25, 2023 on Expedia
We had to wait 15 minutes before anyone even showed up at the reception desk, 3 of the 4 coffee cups in our room were still dirty and sticky and the bathroom was not clean the back of the door was covered in stuff that wiped off if you touched it so would have been easily cleanable and there was hair in the bathroom that didn’t belong to any of us which I found very gross.
Comment from Hotel Management
Apr. 17, 2024 by Muthu Fort William Hotel, Hotel Management
Dear Drew,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address these issues with our housekeeping team to ensure they are properly taken care of. Thank you for bringing this to our attention. We hope to welcome you back for a better experience in the future.Regards/MFW
by A traveller
Posted Nov. 22, 2023 on Hotels
Comment from Hotel Management
Nov. 24, 2023 by MFW, Hotel Management
Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future.
by A traveller
Posted Nov. 14, 2023 on Expedia
Did not like the food, very poor
Comment from Hotel Management
Nov. 24, 2023 by Muthu Fort William, Hotel Management
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. I am so sorry about your experience, i will certainly get this looked into. We do hope to welcome you back in the near future.
