Note fondée sur 885 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2023 sur Expedia
Hôtel propre. Accueil peu sympathique, nous n'avons pas compris ce que la dame nous a demandé et ça l'a contrariée. Un peu de bonne humeur aurait été sympa.
Commentaires de Gestion de l’hôtel
26 sept. 2023 par Manager, Gestion de l’hôtel
Dear Guest,I'm very sorry for your poor customer service experience. My sincere apologies you found our associate unhelpful and unfriendly. We strive to provide sincere hospitality and we failed to do so. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip for a better experience.
par un voyageur
Parfait hôtel bien situé
Publié le 1 févr. 2023 sur HotelsParfait séjour dans cet hôtel pratique, propre et bien placé. Les chambres sont grandes et très belles avec beaucoup de charme.
Seul le petit déjeuner était en retard par rapport à la haute indiquée.
Commentaires de Gestion de l’hôtel
2 févr. 2023 par Manager, Gestion de l’hôtel
Hello Charlene,We can't thank you enough for sharing your feedback with regards to our hotel. Please do come see us again.
par un voyageur
Publié le 24 mars 2024
First room had several suspicious white stains on the floor and bed. Also lots of trash on the floor. Asked for another room which was a bit cleaner but the doorknob was smashed in making it nearly impossible to open the door.
Breakfast was a joke. Totally unhygienic-batter all over the place with no one cleaning it up. Sausages left uncovered.
All the food was nearly empty too. A woman working the breakfast area would add four pieces of bread and look at her phone for ten minutes while the cereal and waffle batter were completely empty before ringing out another four pieces of bread.
STAY FAR FAR AWAY FROM THIS LA QUINTA!
Commentaires de Gestion de l’hôtel
24 mars 2024 par Manager, Gestion de l’hôtel
Hello Neil,We're sorry to hear about your experience, and we appreciate your feedback. We'll share your concerns with our team for further review and improvement. Your comments are valuable to us as we strive to enhance our services. Thank you for bringing this to our attention.
par un voyageur
Publié le 18 mars 2024 sur Hotels
Room trash can was not emptied in #110 before my Friday night stay. I also didn’t realize it was a handicap room.
The Saturday night stay was much better in #222 on 2nd floor. One set of elevators was out of order so I used stairs instead.
Breakfast choices were not great, with no real heathy options.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate your detailed feedback and regret to hear about the inconveniences experienced during your stay. Guest comfort is important to us, and we'll share your comments with our team for review. Should you have any further concerns, we recommend reaching out to our management for assistance. Your input helps us improve for our future guests.
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Paige, We appreciate you choosing to stay with us and hope you had a comfortable visit. Should you have any concerns or suggestions, please feel free to reach out to us directly so we can address them and improve our services for future guests.
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Amanda, We're sorry to hear that your experience was not perfect. Please feel free to contact us with any feedback so we can improve for your next visit.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello Katherine,We are delighted to hear that you enjoyed your stay with us! If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back soon!
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello Traci, We appreciate you taking the time to review our hotel. Should you have any feedback to share from your recent stay, please do not hesitate to reach out to us so we can address any concerns. We hope to welcome you back in the future for an even better experience!
par un voyageur
Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Hello Serytha,We're thrilled to hear you had a wonderful stay with us! Please feel free to reach out to us directly if you have any further comments or suggestions. We hope to welcome you back soon for another great experience.
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,We're sorry to hear that your experience fell short of expectations. Please reach out to us so we can address any concerns you may have. We value your input to improve our services.
