Note fondée sur 947 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mai 2024
Gre
par un voyageur
Publié le 14 mars 2024 sur Hotels
par un voyageur
CAREFUL BEFORE SIGNING
Publié le 13 mars 2024 sur HotelsBE CAREFUL WHEN MAKING FINAL RESERVATIONS AND FINAL AGREEMENTS ON PAYMENTS. GET ALL PRICES AND WHAT YOU ARE GETTING CHARGED UP FRONT AND GET THEM SPOKEN OR READ TO YOU BEFORE SIGNING ANYTHING AND GET ALL RECEIPTS. IM HAVE NEVER HAD PROBLEMS WITH ANY HOTELS OR PLACES OF STAYS UNTIL NOW. WAS ASK IF I WANTED PARKING TICKET ,I SAID YES CAUSE I THOGHT IT WAS REQUIRED FOR PARKING ON THEIR PARKING LOT AND THAT WAS ALL, BUT WAS TOLD OF NOTHING ELSE BY ATTENDANT AT CHECK IN DESK. SO AFTER LEAVING AFTER OUR STAY ,,,I WAS CHARGE FOR PARKING FEE OF $14.00 AFTER LEAVING 2 DAYS LATER AFTER LOOKING AT BANK ACCT. NEVER WAS TOLD ABOUT FEE ,,SO I CALLED SPRING HILL AND ASKED ABOUT FEE AND WAS TOLD FEE WAS FOR PARKING GARAGE WE NEVER USED AT ALL,ONLY USED THEIR REGULAR PARKING LOT OUTSIDE THEIR BUSINESS ,,,BUT AS USUAL THEY DID NOT GIVES US INFO. THAT TAHAT PARKING TICKET WAS FOR PARKING GARAGE AND THERE WAS A FEE ASSOCIATED WITH IT.THEY ASKED IF WE HAD READ BACK OF TICKET AND OF COURSE IF THEY ARE CHARGING A FEE THEY SHOULD MAKE NOTICE OR MAKE CUSTOMERS AWARE OF FEE ON BACK OF TICKET. SO THEY LAY BLAME ON CUSTOMERS AND NOT THEMSELVES FOR NOT BEING ABLE TO READ A TICKET ,,,,SO THATS WHAT BASICALLY THEY TOLD ME ABOUT PARKING FEE.THAT I NEEDED TO READ THE TICKET NEXT TIME. NO THEY SHOULD OF TOLD US ABOUT FEE ON BACK OF TICKET AND THEN WE HAPPILY DECLINED TICKET AND THEY WOULD NOT HAVE PROFITTED FROM THAT NO ANSWER. SO DO YOU WHERE THIS GOING . HONESTY IS THE BEST POLICY NOT LYING TO PROFIT .
Commentaires de Gestion de l’hôtel
14 mars 2024 par Pam GM, Gestion de l’hôtel
Dear Guest, I apologize for the miscommunication regarding our parking fee. There is an automatic email set up after a booking is made through Expedia explaining all additional fees. Feel free to contact me directly if you need further assistance.
par un voyageur
Publié le 10 mars 2024 sur Expedia
par un voyageur
Perfect place to stay for a concert
Publié le 8 mars 2024 sur HotelsAmazing hotel, great room, perfect location for our concert that we were going to at dickies arena.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Pam GM, Gestion de l’hôtel
We appreciate your support, MaKaylin. See you next time you’re in town for a Dickies event.
par un voyageur
Publié le 8 mars 2024 sur Expedia
Staff waa very friendly and very clean space. Close to downtown for needs.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Pam GM, Gestion de l’hôtel
Thank you, Emily.
par un voyageur
Publié le 8 mars 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Pam GM, Gestion de l’hôtel
Dear Roger,Thank you so much for choosing us.
par un voyageur
Publié le 5 mars 2024 sur Hotels
par un voyageur
Publié le 5 mars 2024 sur Hotels
par un voyageur
Publié le 5 mars 2024 sur Hotels
