Ratings based on 667 Guest Reviews
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3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 9, 2024 on Expedia
Beautiful hotel with a fantastic staff!! We had originally booking our stay in Fortaleza at the Sierra did not like the service nor the facilities. The Vila Galé was fantastic and would recommend all to book a stay there.
by A traveller
Posted Jan. 14, 2024 on Expedia
by A traveller
Brunch at the beach
Posted Aug. 16, 2021 on HotelsI enjoyed proximity to beach as well as their restaurant on the beach
by A traveller
Disappointed
Posted Jul. 12, 2021 on HotelsService was so bad. They don't answer room service after 11:00 and took our order all wrongly
by A traveller
Sun, surf and service
Posted Jun. 16, 2021 on HotelsGreat service, great hospitality and excellent food. Will definitely stay here next time i come to Fortaleza
by A traveller from Michigan, USA
Posted Nov. 13, 2019 on Expedia
The room was ok, except for some restriction on towels and cleaning.
by A traveller from Kissimmee, FL
Posted Oct. 30, 2019 on Expedia
At guest services, Sony receives a gold star from us.....
by A traveller from Rio de Janeiro
Posted Jun. 8, 2019 on Expedia
Its an older property that's in need of a major upgrade. The rooms and hotel in general were just okay. R$6 for a bottle water in the room was pricey. Also, I am sure I booked a room with a partial sea view but when I arrived I was told that I hadn't booked one and after arguing a bit, I was given a "courtesy" upgrade. Totally unnecessary.
by A traveller
Posted Apr. 13, 2019 on Expedia
Old hotel needs refurbished. The breakfast is ok, the rooms were renovated but the hotel needs a refresher
by A traveller
Posted Dec. 30, 2018 on Expedia
Comment from Hotel Management
Feb. 23, 2019 by Hoteis Vila Galé , Hotel Management
Muito obrigado pela vossa avaliação.