Ratings based on 609 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Good location but very noisy.
Posted Mar. 16, 2024 on HotelsThe location is good. It is in the middle way between the airport and the fall national park. I walked 20 minutes from the airport to this hotel, and 20 minutes from the the hotel to the main entrance of the national park. Check in also very good and professional. The breakfast is good with many items of foods. But the draw back is the room I stayed was very noisy. Motorcycles noise all over the night. People yelling and speaking loudly during midnight. I can’t sleep during my stay. Not much the front desk can do even I complain a few times.
Comment from Hotel Management
Mar. 19, 2024 by Amanda, Hotel Management
Hello, dear guest! How are you?I'm sorry that you didn't have a good experience at our hotel, it's not the image we would like to convey to our guests.We remain at your disposal to assist you in a new opportunity.Kindly, Colonial Team
by A traveller from Hamtranck
Posted Mar. 1, 2024 on Expedia
Excellent
Comment from Hotel Management
Mar. 4, 2024 by Amanda, Hotel Management
Agradecemos sua avaliação.Sua opinião é muito importante para nós. Atenciosamente, Equipe Hotel Colonial Iguaçu
by A traveller
Hotel was fine.
Posted Feb. 24, 2024 on HotelsMost of the staff were friendly. Large facility. Room decor and amenities were dated and run down. Everywhere you go within the hotel, you have to take steps. Not appropriate for disability. No water provided. Everything costs extra.
Comment from Hotel Management
Feb. 27, 2024 by Amanda, Hotel Management
Hello! How are you? Thank you for your preference and feedback. We hope to see you in another opportunity Kindly, Colonial Team
by A traveller
Posted Feb. 16, 2024 on Expedia
This was the perfect hotel for our stay. We used the free transportation from the airport. They have tour agency to set up activities for you. They have a shuttle to the Falls. They hired a driver for us to get us across to Argentina. The restaurant is open until midnight. We were starving when we arrived late. It was nice to have that available. The property is older, but clean.
Comment from Hotel Management
Feb. 24, 2024 by Amanda, Hotel Management
Hello Mrs. Nancy! We thank you for your beatiful comments.We hope to see you in another opportunities.Kindly, Colonial Team
by A traveller
Posted Feb. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Amanda, Hotel Management
Hello!We thank you for your comments.We hope to see you in another opportunities.Kindly, Colonial Team
by A traveller
Posted Feb. 1, 2024 on Expedia
Close to the airport. Hotel in a poor condition and foods.
Comment from Hotel Management
Feb. 24, 2024 by Amanda, Hotel Management
Hello!We thank you for your comments.We hope to see you in another opportunities.Kindly, Colonial Team
by A traveller
Posted Dec. 23, 2023 on Expedia
Comment from Hotel Management
Jan. 5, 2024 by Amanda, Hotel Management
Olá Sr. Wendell! Como vai? Muito obrigada por seus comentários Estamos à disposição para lhes atender
by A traveller from Santiago
Posted Dec. 17, 2023 on Expedia
Comment from Hotel Management
Jan. 16, 2024 by Amanda, Hotel Management
Olá Shogo! Como vai? Agradecemos sua avaliação. Atenciosamente, Equipe Hotel Colonial
by A traveller
Posted Dec. 16, 2023 on Hotels
Comment from Hotel Management
Jan. 5, 2024 by Amanda, Hotel Management
Olá Sr. Julio! Como vai? Que bom que ocorreu tudo certo com sua hospedagem. Estamos à disposição para lhes atender Atenciosamente, Equipe Hotel Colonial
by A traveller
Posted Nov. 25, 2023 on Expedia
They have us a room which was smelly, had soiled linen and had a dead roach. They then gave us an "upgrade" but the room had no hot water on the sink and was full of mosquitoes.
Comment from Hotel Management
Nov. 30, 2023 by Amanda, Hotel Management
Hello dear guestThank you for your review and we are sorry that you did not have a good experience at the hotel.We are available to welcome you in a new opportunity.Kindly,Colonial Hotel Team
