Ratings based on 929 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Pierre manage a wonderful hotel with an excellent staff
Comment from Hotel Management
Feb. 28, 2024 by JL Hotel by Bourbon, Hotel Management
Dear Dudlley,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely.
4 out of 5
by A traveller

Soy huésped

Posted Feb. 24, 2024 on Hotels
Siempre utilizo este hotel por su ubicación y servicios. Tarifa acorde
Comment from Hotel Management
Feb. 28, 2024 by JL Hotel by Bourbon, Hotel Management
Estimado Pablo,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente.
5 out of 5
by A traveller from Burlington

Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by JL Hotel by Bourbon, Hotel Management
Prezado Valentin,Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente.
3 out of 5
by A traveller

Posted Jan. 24, 2024 on Expedia
The employees are kind and helpful.
Comment from Hotel Management
Jan. 24, 2024 by JL Hotel by Bourbon, Hotel Management
Dear Osman,Thank you for the great review of our hotel! We are glad you enjoyed your stay and we hope to see you again soon.Yours sincerely.
5 out of 5
by A traveller from Calabasas

Posted Jan. 22, 2024 on Expedia
The office staff went out of his way to help me in overcoming language difficulties.
Comment from Hotel Management
Jan. 24, 2024 by JL Hotel by Bourbon, Hotel Management
Dear Ramesh,Thank you for the great review of our hotel! We are glad you enjoyed your stay and we hope to see you again soon.Yours sincerely.
5 out of 5
by A traveller from Goleta

Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 18, 2024 by JL Hotel by Bourbon, Hotel Management
Olá, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente.
5 out of 5
by A traveller

Posted Jan. 10, 2024 on Expedia
Comment from Hotel Management
Jan. 18, 2024 by JL Hotel by Bourbon, Hotel Management
Prezada Edlyn, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente.
5 out of 5
by A traveller from Ocoee

Posted Jan. 7, 2024 on Expedia
Nice hotel, breakfast was good, the facilities were clean, the room has plenty of space and you have a mall crossing the street.
Comment from Hotel Management
Jan. 18, 2024 by JL Hotel by Bourbon, Hotel Management
Dear Christina,Thank you for the great review of our hotel! We are glad you enjoyed your stay and we hope to see you again soon.Yours sincerely.
1 out of 5
by A traveller

Not up to expectation for the price .

Posted Dec. 30, 2023 on Hotels
This is just a budget hotel . No duvet in to room just sheets and blankets. I stayed 1 night and informed them that I leave at 3 am and cannot have breakfast and requested that we have dinner but was refused. A very poor hotel , although the staff were friendly.
Comment from Hotel Management
Jan. 3, 2024 by JL Hotel by Bourbon, Hotel Management
Dear Kadarnath,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely.
5 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Jan. 3, 2024 by JL Hotel by Bourbon, Hotel Management
Prezado Tetsuo,Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente.