Ratings based on 279 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 29, 2024 on Expedia
Excellent breakfast, friendly staff
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 9, 2023 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 28, 2023 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 27, 2023 on Expedia
5 out of 5
by A traveller

Posted Oct. 16, 2023 on Expedia
a nice and quite hotel. limited dining options in the area. we ate at the hotel and it was ok
Comment from Hotel Management
Oct. 17, 2023 by Bilal Al-Njadat, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bilal Al-Njadat General Manager
5 out of 5
by A traveller

Posted Oct. 8, 2023 on Hotels
Comment from Hotel Management
Oct. 17, 2023 by Bilal Al-Njadat, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bilal Al-Njadat General Manager
5 out of 5
by A traveller

Posted Sep. 25, 2023 on Expedia
This hotel stands out for its exceptional cleanliness, and it excels in efficient ventilation throughout the premises, even in the elevators. The rooms are comfortably air-conditioned and well-insulated against noise. One potential enhancement I'd suggest is providing more single-piece beds instead of the majority being two singles joined together, as it can be uncomfortable for sleeping. Additionally, I recommend that the housekeeping staff replenish liquid soaps and supply more coffee cartridges and sugar on a daily basis, as the current quantities left in the rooms tend to be insufficient.
Comment from Hotel Management
Oct. 17, 2023 by Bilal Al-Njadat, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bilal Al-Njadat General Manager
5 out of 5
by A traveller

Business in Offenbach

Posted Sep. 5, 2023 on Hotels
Spent 3 nights at The Leonardo recently and I must say everything about the hotel exceeded my expectations, in particular the genuinely warm welcome from staff in particular Sheriff. I would highly recommend this hotel if visiting Offenbach
Comment from Hotel Management
Oct. 17, 2023 by Bilal Al-Njadat, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bilal Al-Njadat General Manager
3 out of 5
by A traveller

Posted Aug. 20, 2023 on Expedia
Booked double bed and given 2x single bed together with individual blankets. Not great when travel as couple. And rude and disrespectful receptionist.
Comment from Hotel Management
Oct. 17, 2023 by Bilal Al-Njadat, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bilal Al-Njadat General Manager
3 out of 5
by A traveller

Eh

Posted Aug. 3, 2023 on Hotels
Good, but front desk staff was rude to us, and charged us 18 euro for parking.. its normally 10
Comment from Hotel Management
Aug. 15, 2023 by FO, Hotel Management
Dear Guest,Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and hope to see you again soon!Best regards,Your team from the Leonardo Hotel Offenbach