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The Terrace

4.0 star property
4-star motel perfect for exploring Franz Josef Glacier

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Photo gallery for The Terrace

Standard Apartment, 2 Bedrooms | View from room
View from property
Studio, Kitchen, Mountain View
Standard Apartment, 1 Bedroom | Private kitchenette
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Cowan Street, Franz Josef Glacier, 7856
  • Westcoast Wildlife Centre
    ‪1 min walk‬
  • Our Lady of the Alps
    ‪7 min walk‬
  • Glacier Hot Pools
    ‪7 min walk‬

Room options

View all photos for King Studio

King Studio

King Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for King Studio, Kitchen

King Studio, Kitchen

King Studio, Kitchen

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area

Standard Apartment, 1 Bedroom

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Super King Studio with Kitchen

Super King Studio with Kitchen

Super King Studio with Kitchen

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Spa Bath Apartment

Executive Spa Bath Apartment | View from room

Executive Spa Bath Apartment

  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Studio, Kitchen, Mountain View

Studio, Kitchen, Mountain View | View from room

Studio, Kitchen, Mountain View

  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the area

Franz Josef Glacier

Central Franz Josef Glacier getaway .You'll be steps from Westcoast Wildlife Centre and a 5-minute walk from Te Wahipounamu. Waiho Hot Tubs and Glacier Hot Pools are also within half a mile (1 km).
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What's nearby

  • Westcoast Wildlife Centre - 1 min walk - 0.0 km
  • Our Lady of the Alps - 7 min walk - 0.6 km
  • Glacier Hot Pools - 7 min walk - 0.6 km
  • Waiho Hot Tubs - 7 min walk - 0.6 km
  • St James Anglican Church - 8 min walk - 0.7 km

Getting around

  • Hokitika (HKK) - 117 min drive

Restaurants

  • ‪Snakebite - ‬2 min walk
  • ‪Monsoon Restaurant at Rainforest - ‬3 min walk
  • ‪Full of Beans - ‬3 min walk
  • ‪The Landing Restaurant & Bar - Franz Josef - ‬2 min walk
  • ‪Alice May - ‬1 min walk

About this property

The Terrace

4-star motel perfect for exploring Franz Josef Glacier
There's a restaurant on site. WiFi is free in public spaces. Barbecue grills, tour/ticket assistance, and a garden are also featured at The Terrace. Self parking is free.

This 4-star Franz Josef Glacier motel is smoke free.

  • 11 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Dining venue
The Terrace offers 11 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels.

This Franz Josef Glacier motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

Chinese (Mandarin), Dutch, English, Filipino, German, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A restaurant

Things to do

  • Horseback riding/rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 25.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Terrace Franz Josef Glacier
Terrace Motel Franz Josef Glacier
Terrace Motel
The Terrace Motel
The Terrace Franz Josef Glacier
The Terrace Motel Franz Josef Glacier

The Terrace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 615 reviews
Rating 8 - Good. 218 out of 615 reviews
Rating 6 - Okay. 28 out of 615 reviews
Rating 4 - Poor. 7 out of 615 reviews
Rating 2 - Terrible. 2 out of 615 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and warm - loved the gas fireplace!
Stayed 1 night in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable room with nice bathroom

This place had a nice feeling, modern and with good quality linen. Parking by your patio door. Small kitchenette that had all you need, although no sink. You have to use the bathroom sink. No real issue. Quite expensive for what it was but supply and demand in this busy and remote region dictate that. Alice May restaurant next door served up very decent food at a good price.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Motel appears to have been upgraded since our last visit two years ago. Well worth a visit.
Stayed 1 night in Feb 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location in Franz Josef

Rooms are basic in appearance, but seemed to have everything we needed for our one night stay. Was a quiet room too which was good. Hotel was super handy for restaurants and the food store in town.
Stayed 1 night in Feb 2025

6/10 Okay

Terence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic property but does the job. Nice shower Reno.
Stayed 1 night in Feb 2025

4/10 Poor

Peter

Stayed 1 night in Feb 2025

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room. Nothing special but served its purpose perfectly well with no failings.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good position

Very convenient, clean motel.
Stayed 1 night in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hostess was very friendly. She offered great suggestions for restaurants, which were very walkable from our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay while visiting the glacier(s). The place is clean, well maintained, and walking distance to everything Franz Josef.
Stayed 2 nights in Jan 2025

6/10 Okay

Alastair

It was ok.

Stayed 3 nights in Jan 2025

10/10 Excellent

Salil

Stayed 2 nights in Jan 2025

10/10 Excellent

Sulochana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, clean property with solid amenities and very friendly and helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in superb location with mountain view

Fabulous location and super large room with separate bathroom which was also super large. Walk to the restaurants. Walk to the helipads. On site parking. Fireplace (realistic electric)
Our parking
View from room
Stayed 1 night in Jan 2025

10/10 Excellent

Saravan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very conveniently located near the main part of the town.
Stayed 1 night in Dec 2024

10/10 Excellent

Deepak

Stayed 3 nights in Dec 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room and bathroom. Warm, convenient, spotlessly clean, friendly check in. Next door to Alice May restaurant serving good food.
Stayed 1 night in Dec 2024

8/10 Good

Oleg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet property. Convenient location, walking distance to all local attractions. Amazing view of the glacier out of the window.
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that is walking distance to view glow worms
Stayed 2 nights in Dec 2024

6/10 Okay

Chris

Liked: Cleanliness

Unfortunately it rained

This was a two night stop for us. Arrived late day one, checked in and shown our room. That’s it. Brand new bathroom which was nice. Kitchen, lounge and bedroom all in one large room which is typical motel set up. Bed was ok. Unfortunately the next day it rained all day and we were essentially stuck in the room. Could sit outside apart from the in area where the cars are parked. The best thing it has going for it was the view and the central location for all the eateries and bars.
Stayed 2 nights in Dec 2024

6/10 Okay

Kellie

Travelled with partner
Liked: Cleanliness, staff & service
Location is great. Unfortunately the beds are horribly uncomfortable - both my husband and I woke up with back pain. Won’t be staying here again if I had the choice.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Dec 2024

8/10 Good

Evan

Stayed 1 night in Nov 2024