Ratings based on 572 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 4, 2024
Location.
by A traveller
Posted Mar. 26, 2024
Room was dirty .
by A traveller
Posted Feb. 16, 2024 on Expedia
It was a good experience staying here.
Comment from Hotel Management
Feb. 21, 2024 by GM, Hotel Management
Dear Adrian,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Moreshwar BhagatEcono Lodge Spotsylvania Town Center
by A traveller
Posted Feb. 14, 2024 on Expedia
by A traveller
Posted Feb. 8, 2024 on Expedia
Comfortable beds
Comment from Hotel Management
Feb. 10, 2024 by GM, Hotel Management
Dear Tarrisa, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, MikeEcono Lodge Spotsylvania Town Center
by A traveller
Posted Feb. 3, 2024 on Expedia
by A traveller
Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 10, 2024 by GM, Hotel Management
Dear Tarrisa, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, MikeEcono Lodge Spotsylvania Town Center
by A traveller
Posted Jan. 7, 2024 on Hotels
Comment from Hotel Management
Feb. 10, 2024 by GM, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, MikeEcono Lodge Spotsylvania Town Center
by A traveller
Posted Dec. 31, 2023 on Expedia
Key never worked, well eventually it did after 15 swipes,had this problem when i arrived, the door lock needs a new battery or something.
Daniel
206
Comment from Hotel Management
Dec. 31, 2023 by Sally, Hotel Management
Dear Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with manager for better handling of these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Front DeskEcono Lodge Spotsylvania Town Center
by A traveller
Posted Dec. 24, 2023 on Expedia
First the staff had about 20 bottles of cleaning bottles in hall bocking entrance. 2nd sheets were either dirty or stained, staff did help me put new sheets on bed. 3rd shady characters entering and exiting building. 4th powerful Marijuana smell in hall. 5th lady screaming in the middle of night. 6th went outside to get something from car and a young lady high as a kite talking to herself. 7th bed was awful. 8th worse of all the chemical smell in room gave me a migraine. Got there late at night unable to make other plans, checked out at 0600 as fast as possible.
Comment from Hotel Management
Dec. 25, 2023 by GM-Econolodge, Hotel Management
Dear Shelly,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Spotsylvania Town Center.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. As it was end of the day we were stocking our cleaning bottles, we are sorry that it caused inconvinience. We have smoking rooms on top floor, so may be due to that you felt smoke smell, we applologize. We cannot Judge people by their appearance, if there is something wrong then definetely we take care.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
