We received amazing service starting from Benny at the front desk and friendly staff that we see in the complex. We also liked how the hotel was walking distance from the other fast food restaurants around the area. Other family members also booked a room downstairs that was accessible for my mother who uses a walker and wheelchair, and was pet friendly for a very reasonable additional fee. I am not complaining how they let us book the suite instead of a regular room without a without an additional charge because they said everything was already fully booked. However, the room looked like it was in a bad condition. The microwave oven was missing legs and needed to be propped up to utilize, there was a huge hole on the ceiling, exposing electrical wires, there are sticky stuff on the hangers, and there were stain marks on the bedsheets. I guess for its price, we get what we paid for, but you just have to prepare yourself and know what to expect.