Note fondée sur 436 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 mars 2024 sur Expedia
Bed wasnt that comfortable, but the hotel was clean... spacious rooms... and staff was great!
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Front Desk, Gestion de l’hôtel
Thank you for your feedback, and aside from the bed, we are glad you enjoyed your stay. Thank you for choosing Home2suites by Hilton Hanford Lemoore.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
14 mars 2024 par The Home2 Suites Hanford Team, Gestion de l’hôtel
Hi Christopher - Thank you for taking the time to complete our survey! We are happy to see that you enjoyed your stay and found everything to be to your satisfaction. Our team hopes to welcome you back to our Home again soon! Take Care.
par un voyageur
Heart less
Publié le 2 mars 2024 sur HotelsGave me a room up stairs with a handicap child wheel chair bound .. I had to leave a few hours later with the thought of some thing happening an emergency I wouldn’t be able to take some down stairs.. They would not give me a refund …
Commentaires de Gestion de l’hôtel
2 mars 2024 par The Management Team at Home2 Suites Hanford, Gestion de l’hôtel
Thank you for taking the time to provide your feedback. It appears that there was some misunderstanding regarding our pet policy and the type of room you needed, and we are very sorry for that. The reservation you booked and paid for through Expedia was for our Standard Double Queen Studio Suite and there were no notes of needing an ADA accessible room. Our hotel offers ADA accessible double queen rooms on each floor, except the 1st floor. While we do not have double queen rooms located on our 1st floor, we do have king bedrooms with a sofa bed that are wheelchair accessible. We offered to move you, however you declined and decided to checkout instead. Unfortunately, since you occupied room 218 for approximately 4 hours and our Housekeeping team had already gone for the day, we are not able to issue a refund.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 mars 2024 par The Home2 Suites Hanford Team, Gestion de l’hôtel
Thanks so much for taking the time to complete our survey and for choosing our Home for your lodging needs. We hope to welcome you back again! Take Care.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par The Home2 Suites Hanford Team, Gestion de l’hôtel
Hi Andrea - Our team appreciates guest feedback and reviews, and we thank you for sharing yours. We pride ourselves on providing everything our guests need to enjoy a convenient and comfortable stay. Thank you for the high rating! We hope to see you again soon.
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par The Home2 Suites Hanford Team, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur de Bass Lake
Publié le 4 févr. 2024 sur Expedia
Rooms are exactly what you need: well appointed and supplied. I will definitely stay here again.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Front Desk, Gestion de l’hôtel
Thank you for your feedback, we are glad you enjoyed your stay. Thank you for choosing Home2suites by Hilton Hanford Lemoore.
par un voyageur
Relaxing Stay
Publié le 17 janv. 2024 sur HotelsOur stay was great; everyone was super friendly and helpful. There is always someone available at the front desk and a great attitude. My kids love staying here for their delicious breakfast and cleanliness. They make our stay a pleasure, relaxing and stress-free.
Commentaires de Gestion de l’hôtel
14 mars 2024 par The Home2 Suites Hanford Team, Gestion de l’hôtel
HI Armida - This is such a wonderful review to receive! Thank you so much for taking the time to share your experience with us. Our team strives to make every guest (and their family) feel as if they are home and they will be delighted to know that their efforts have not gone unnoticed. We look forward to welcoming you and your family back Home again! Take Care.
par un voyageur
Publié le 17 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Home2suites, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Excellent place to stay at
Commentaires de Gestion de l’hôtel
14 mars 2024 par The Home2 Suites Hanford Team, Gestion de l’hôtel
Thank you for the 5 star review and for choosing our Home for your lodging needs, Irene! We hope to welcome you back to our Home again soon! Kind Regards.
