Ratings based on 742 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 17, 2024
Well I came out here in February stayed from the 11th to the 13th. Nice room. So that's why I choose the Rodeo Lodge again now this room bed was uncomfortable toilet backed up the faucet on the tub broken. Not a nice stay.
Comment from Hotel Management
Mar. 18, 2024 by Rodeo Lodge , Hotel Management
Thank you for taking the time to share your feedback with us. We deeply regret to hear about your recent experience at the Rodeo Lodge. Please accept our sincerest apologies for the discomfort and inconvenience you encountered during your stay.Your concerns regarding the bed comfort, plumbing issues, and unpleasant odor are certainly not reflective of the high standards we strive to maintain for our guests. We understand how crucial a comfortable and hassle-free environment is, especially during what must have been a stressful time visiting your mother at the Clovis Community Medical Center.Rest assured, we have already begun investigating the issues you mentioned and are taking immediate steps to address and rectify them. Additionally, we are reviewing our cleaning and maintenance procedures to prevent similar occurrences in the future.We truly value your feedback as it helps us identify areas for improvement and ensures a better experience for our guests. We hope that you will give us another opportunity to exceed your expectations in the future. Please feel free to reach out to our management team directly if there's anything further we can do to assist you.Warm regards,Alfred SanchezMangerRodeo Lodge Management Team
by A traveller
Posted Mar. 1, 2024 on Expedia
The rooms are big, the hotel is located in a quiet and beautiful area
Comment from Hotel Management
Mar. 2, 2024 by Thank You, Hotel Management
Thank you, we look forward to having you again.
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Rodeo Lodge , Hotel Management
Thank you
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Thank You, Hotel Management
Hello John,Thank you! We look forward to see you again.Team Rodeo Lodge
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Rodeo Lodge , Hotel Management
Thank you Kevin for your feedback and rating 10 out of 10. We look forward to seeing you again in the future. Thank you Team Rodeo Lodge
by A traveller
Posted Feb. 18, 2024 on Expedia
Room was big. Had alot of floor space. The mattresses could use an upgraded. Wallpaper was starting to come off the wall. Not a bad place to stay
Comment from Hotel Management
Feb. 19, 2024 by Rodeo Lodge , Hotel Management
Thank you Myles for making Rodeo Lodge your home away from home. We appreciate your feedback. Well let our staff know that the wallpaper needs to be attended to. We look forward to seeing you again.
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Rodeo Lodge , Hotel Management
Hello Anonymous,Thank you for making Rodeo Lodge your home away from home. We look forward to having you again in the future. Thank you for your feedback. Team Rodeo Lodge
by A traveller
Posted Feb. 16, 2024
Very nice reception by staff on a late check in.
Comment from Hotel Management
Feb. 17, 2024 by Rodeo Lodge , Hotel Management
Thank you John for your feedback. We look forward to seeing you again in the near future. Team Rodeo Lodge
by A traveller
Posted Feb. 14, 2024 on Expedia
Great stay affordable
Comment from Hotel Management
Feb. 17, 2024 by Rodeo Lodge , Hotel Management
Thank you Izaiah for your feedback. We look forward to seeing you again in the near future. Team Rodeo Lodge
by A traveller
Posted Feb. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Rodeo Lodge , Hotel Management
Thank you Thomas for your feedback. We look forward to seeing you again in the near future. Team Rodeo Lodge
