Ratings based on 247 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
73% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Very misleading

Posted Dec. 7, 2023 on Hotels
A very missleading stay from what is advertised. There is a spa although you have to pay €19.50pp to use it. The “hot tub” in the spa is just a 1 person jacuzzi bath which you must also buy on top of the spa costs. At night all the heating was turned off so it was very cold. Room was clean and quiet though. all the machines for coffee etc only take coins so make sure you bring plenty with you. The restaurant next door was absolutely incredible and reasonably priced though
Comment from Hotel Management
Dec. 17, 2023 by Hellers24, Hotel Management
Lieber Herr Callum,es freut uns sehr, dass Ihnen die Sauberkeit des Zimmers und das Restaurant so gut gefallen hat.Wir haben unsere Technikabteilung informiert bezüglich des Problems mit der Heizung. Diese wird dies überprüfen.Es stimmt, dass wir 19,50 Euro pro Person für die alleinige bzw. private Nutzung von 3 Stunden des Wellnessbereichs berechnen. In diesem Preis enthalten, sind Bademantel, Frotteeslipper, Handtücher, kostenfreie Sauna- sowie Dampfbadbenutzung sowie die alleinige Nutzung unseres Relaxraums mit Echtsand.Wir danken Ihnen, dass Sie sich die Zeit genommen haben uns zu bewerten.Herzliche Grüße, Ihr Hellers24 Team
3 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 5, 2023 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 29, 2023 on Hotels
1 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 24, 2023 on Hotels
2 out of 5
by A traveller

Von Delux keine Spur

Posted Sep. 17, 2023 on Hotels
Das Deluxe Einzelzimmer ist wie eine Abstellkammer mit Tisch und Fernseh drauf im Bad kein Becher für Zahnbürste,kein Vergrößerungsspiegel einfach nichts wohnliches und dann "Deluxe"???? Vor dem Fenster befindet sich direkt eins Sitzgruppe und der Aschenbecher direkt vor dem Fenster soviel zum Nichtraucherzimmer.
4 out of 5
by A traveller

Posted Sep. 15, 2023 on Expedia
Great access to the bus. Quiet area.
4 out of 5
by A traveller

Posted Sep. 13, 2023 on Hotels
Morgenmaden var en skuffelse. Man fik at vide at man endda måtte smøre en madpakke, men man skulle købe smør, pålæg og juice i en automat.
2 out of 5
by A traveller

Posted Aug. 1, 2023 on Expedia
We had been excited to book a three bedroom apartment with two baths and kitchen and balcony. Our apartment had no balcony, instead a patio with a large van that belonged to hotel blocking any view. Blinds were in terrible shape and outside lights kept all bedrooms lit and we like rooms dark when we sleep. One of the two baths was a half bath which was fine, but the other bath lacked a toilet, just shower and sink. So only one toilet. No locks on bathroom door witg shower. Trash in half bath had not been emptied. Corners in living room dirty. Kitchen had stove, sink, small fridge. No microwave. Plus was size of bedrooms. But we were very disappointed in the upkeep of our room.
2 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 1, 2023 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 12, 2023 on Hotels
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