Ratings based on 674 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Expedia
Shuttle transport provided. Room was big enough for sole traveller and the my Fuji view was great.
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
Air-conditioning too weak, others are excellent
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
The Mt Fuji view from the 11th floor was exceptional (we were both lucky and unlucky with the weather so got to see it). The hotel staff were lovely and helpful at all times. The room was wonderful, comfy beds and loads of amenities. We loved the Sky Garden visit to get an uninterrupted view of Mt Fuji. We really enjoyed our time there. The breakfast and dinner buffet was delicious with some really great quality foods. I am vegetarian and had loads of options, and with protein too!! The food at the Macaroni Club was great too with some good vegetarian options.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 15, 2024 on Expedia
5 out of 5
by A traveller from Sydney

Posted Jan. 14, 2024 on Expedia
The view from this hotel is one of the most stunning view of mt fuji. Highly recommend getting the mt fuji view when booking You will wake up in clear sky of mt fuji in the colder months nov to feb. We were here in mind Jan
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 12, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 2, 2024 on Expedia
5 out of 5
by A traveller

Posted Dec. 30, 2023 on Expedia
Pros: - room we booked had excellent view of Mt Fuji, 10/10 - room also had a massage chair which we availed fully - mist sauna shower in our bathroom also 10/10 - hotel is directly connected to Fujiyama Onsen - they also offer a special trip to their rooftop for an unobstructed view of Mt Fuji (500 JPY/pax) - they also offer a coupon which you can use to go to Fujiyama Terrace in the Fuji Q Highland area Cons: - hotel does not have USB charging ports - dinner buffet was a bit pricey at 7000JPY/pax and not much options Would definitely book again in the future!
5 out of 5
by A traveller

Posted Dec. 28, 2023 on Expedia
Highly recommended with 5 star rating mt fuji view
5 out of 5
by A traveller

Posted Dec. 27, 2023 on Expedia
Reasonable price with excellent package!! Nice and spacious room with great design and amenities and fabulous Fuji view. Excellent service by hotel staff. Nice breakfast.