See all properties

Grand Hyatt Fukuoka

5.0 star property
Hotel near Canal City Hakata, connected to a shopping center in Fukuoka

Choose dates to view prices

Photo gallery for Grand Hyatt Fukuoka

Executive lounge
Down comforters, minibar, in-room safe, individually decorated
Breakfast, lunch, dinner served; Modern European cuisine
Couples treatment rooms, body treatments, aromatherapy, massages
Indoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub

Explore the area

View in a map
1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, Fukuoka-ken, 812-0018
  • Canal City Hakata
    ‪1 min walk‬
  • Fukuoka Anpanman Children's Museum
    ‪9 min walk‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪5 min drive‬

Room options

View all photos for Executive Suite, 2 Twin Beds (Grand)

Executive Suite, 2 Single Beds (Grand)

Executive Suite, 2 Twin Beds (Grand)

  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Premier)

Club Room, 1 King Bed with Sofa bed (Premier)

Club Room, 1 King Bed with Sofa bed (Premier)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Single Beds

Club Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 2 Double Beds (Deluxe)

Club Room, 2 Double Beds (Deluxe)

Club Room, 2 Double Beds (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 Queen Bed

Club Room, 1 Queen Bed

Club Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Room, 2 Single Beds

Room, 2 Twin Beds

8.4 out of 10
Very good
(19 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Down comforters, minibar, in-room safe, individually decorated

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Deluxe)

Down comforters, minibar, in-room safe, individually decorated

Club Room, 2 Twin Beds (Deluxe)

  • 45 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Down comforters, minibar, in-room safe, individually decorated

Club Room, 1 King Bed (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Fukuoka

City center stay.At this Hakata Ward hotel, you'll be steps from Canal City Hakata and within a 15-minute walk of Hakataza Theatre. Marine Messe Fukuoka and Port of Hakata are also within 2 miles (3 km).

What's nearby

  • Canal City Hakata - 1 min walk - 0.0 km
  • Fukuoka Anpanman Children's Museum - 9 min walk - 0.8 km
  • Hakataza Theatre - 11 min walk - 0.9 km
  • Marine Messe Fukuoka - 3 min drive - 2.8 km
  • Port of Hakata - 3 min drive - 2.4 km

Getting around

  • Kushida Shrine Station - 4 min walk
  • Hakata Station - 12 min walk
  • Fukuoka Airport (FUK) - 11 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪MARTINI'S - ‬1 min walk
  • ‪喫茶M&M - ‬1 min walk
  • ‪ムーミンベーカリー&カフェ キャナルシティ博多店 - ‬3 min walk
  • ‪Cafe MUJI - ‬1 min walk

About this property

Grand Hyatt Fukuoka

Hotel near Canal City Hakata, connected to a shopping center in Fukuoka
Grand Hyatt Fukuoka offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 11453 square feet (1064 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at the business-friendly Grand Hyatt Fukuoka. Parking is available for a fee.

Smoking is allowed in designated areas at this Fukuoka hotel.

  • 1 building
  • 372 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Meeting rooms
  • 11453 sq ft of conference space
  • 1064 sq m of conference space
  • Built in 1996
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Hyatt Fukuoka offers 372 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Japanese

Similar properties

Lobby

THE BLOSSOM HAKATA Premier

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 1,606 reviews
The price is CA $200
CA $220 total
Aug 20 - Aug 21
THE BLOSSOM HAKATA Premier

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,980 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,175 for adults and JPY 2,588 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 10120 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5175 for adults and JPY 2588 for children
  • Self parking fee: JPY 1980 per night
  • Rollaway bed fee: JPY 10120 per night
  • Facilities fee: JPY 2200 per person, per night and includes use of: sauna; hot tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fukuoka Grand Hyatt
Grand Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Fukuoka Hyatt
Grand Hyatt Fukuoka Hotel Fukuoka
Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka

Grand Hyatt Fukuoka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and quiet, yet a bit dated. Breakfast is excellent. Compare to the Hakata station, the Canal city is more quiet but still very accessible.
Stayed 2 nights in Apr 2025

8/10 Good

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property in canal city. next to shopping and entertainment stage. slight musty smell in parts of hotel. staff was great. would recommend.
Stayed 2 nights in May 2025

8/10 Good

Ae Ran

Liked: Cleanliness, property conditions & facilities
Front staff and conceb
Stayed 1 night in Apr 2025

10/10 Excellent

BEE HAR

Liked: Cleanliness, staff & service, property conditions & facilities
1st time staying. A very good experience. Will come back again
Stayed 4 nights in Apr 2025

10/10 Excellent

Tung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge was the best part of our stay. She gave us her best effort. She spoke excellent English and made us feel very welcomed.
Stayed 1 night in Mar 2025

10/10 Excellent

MEI KIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of tge hotel is good for sightseeing and traveling
Stayed 2 nights in Apr 2025

4/10 Poor

Chris

Disliked: Staff & service, property conditions & facilities
Stayed 11 nights in Mar 2025

8/10 Good

Yu, East Lansing

Liked: Cleanliness, staff & service, property conditions & facilities
A little bit dated but very conveniently located.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and service
Stayed 1 night in Mar 2025

10/10 Excellent

Shinji

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Stayed 3 nights in Mar 2025

10/10 Excellent

Xiaofeng, Shanghai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City center, dining and shopping very convenient. Room small, furnature too old.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laura, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to be centrally located for a family trip in Kyushu province. I would happily go back. The hotel is right next to Canal City Mall which is full of great shops and restaurants. Across the street on the other side is the food stalls and night food scene of Fukuoka. It's clean and the hotel staff are kind and very helpful. Overall, it made for a great vacation.
Stayed 8 nights in Feb 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Grand Hyatt Fukuoka and had a great experience. The room was comfortable and well-appointed, providing a relaxing stay. The hotel’s gym was convenient and well-equipped, making it easy to keep up with workouts. Parking was available underground, which was a plus. The location is excellent—right next to a mall with plenty of dining options nearby. Overall, a solid choice for both comfort and convenience in Fukuoka.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is attached to a mall which caters for tax free shopping which is great. Also those who are card collectors there was a shop a few hundred meters on the river from the hotel. There is a water show each day the doesn’t finish until 10pm so it not a place to stay if you want quiet.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ho Him

Stayed 2 nights in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chillin at Hyatt

Hotel was very comfy, quite and in a great location. Staff were very helpful. Yes, there was a large pool but setup for laps only. Breakfast buffet had fair variety and quality but overall would not try again. Hotel bar had a good atmosphere for having a drink and cigar.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jay

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

yunmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Choi Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated this hotel excellent as the room is large and equipped with Dyson equipment and also coffee maker. The staff is polite and helpful and even the cleaning ladies are well mannered. The only thing that I do not like is that the room is not bright enough though all the light is turned on.
Stayed 4 nights in Jan 2025

10/10 Excellent

JUNWAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location & service
Stayed 3 nights in Jan 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service

Dated outlook, Feels like transported to 2000s

The exterior of the hotel reminds me of 2000s architecture, the rooms are very dated, some wall paper can be seen peeling slightly. The layout, room's ameneties are all dated. Rooms are definitely spacious and service is excellent. Its directly attached to Canal City Mall which is convenient. If you're an older business traveller and remember when the name Hyatt carries a prestige, then book this, else, might be better to look for something more modern.
Stayed 2 nights in Jan 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Great food trucks options right across the street.
Stayed 2 nights in Nov 2024

10/10 Excellent

Takeshi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Dec 2024