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Hakata Excel Hotel Tokyu

4.0 star property
4-star luxury hotel near Fukuoka Anpanman Children's Museum

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Photo gallery for Hakata Excel Hotel Tokyu

Reception
Reception
Exterior
Triple Room, Non Smoking
Breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4-6-7 Nakasu, Hakata-ku, Fukuoka, Fukuoka-ken, 810-0801
  • Place, Fukuoka Anpanman Children's Museum
    ‪4 min walk‬
  • Place, Canal City Hakata
    ‪7 min walk‬
  • Place, Marine Messe Fukuoka
    ‪2 min drive‬
  • Airport, Fukuoka (FUK)
    ‪5 min drive‬

Room options

View all photos for Superior Twin Room, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Double Room, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Economy Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

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About the area

Fukuoka

Hakata Ward stay.Within a 10-minute walk of this Hakata Ward hotel, you'll find Fukuoka Anpanman Children's Museum and Canal City Hakata. Marine Messe Fukuoka and Mizuho PayPay Dome Fukuoka are also within 3 miles (5 km).

What's nearby

  • Fukuoka Anpanman Children's Museum - 4 min walk - 0.4 km
  • Hakataza Theatre - 6 min walk - 0.5 km
  • Canal City Hakata - 7 min walk - 0.6 km
  • Marine Messe Fukuoka - 2 min drive - 2.2 km
  • Mizuho PayPay Dome Fukuoka - 4 min drive - 5.4 km

Getting around

  • Nakasu-Kawabata Station - 4 min walk
  • Tenjin Station - 8 min walk
  • Fukuoka Airport (FUK) - 5 min drive

Restaurants

  • ‪一蘭 - ‬1 min walk
  • ‪長浜亭 - ‬1 min walk
  • ‪鉄なべ - ‬1 min walk
  • ‪酒一番 - ‬1 min walk
  • ‪チャコールグリルケヤキ - ‬2 min walk

About this property

Hakata Excel Hotel Tokyu

4-star luxury hotel near Fukuoka Anpanman Children's Museum
There's a restaurant on site. Public spaces have free WiFi and wired Internet. The luxury Hakata Excel Hotel Tokyu also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Fukuoka hotel is smoke free.

  • 1 building
  • 308 guestrooms or units
  • 12 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Dining venue
Hakata Excel Hotel Tokyu offers 308 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, toilets with an electronic bidet, and hair dryers. This Fukuoka hotel provides complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,700 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1800 for children
  • Self parking fee: JPY 1700 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakata Excel Hotel
Hakata Excel Hotel Tokyu
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Tokyu
Hakata Excel Tokyu Fukuoka
Hakata Excel Fukuoka
Hakata Excel Hotel Tokyu Hotel
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Hotel Tokyu Hotel Fukuoka

Hakata Excel Hotel Tokyu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 460 out of 1010 reviews
Rating 8 - Good. 366 out of 1010 reviews
Rating 6 - Okay. 124 out of 1010 reviews
Rating 4 - Poor. 43 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD

Stayed 1 night in Jun 2025

6/10 Okay

Tatsuro

Business traveller
Disliked: Property conditions & facilities
Property is located in walkable distance to dining and entertainment. The rooms were a bit dusty and not in best conditions.
Stayed 2 nights in Aug 2024

8/10 Good

Keir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good sized room.
Stayed 5 nights in Nov 2024

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The hotel is clean. Good location. The hotel staffs are accommodating. Check-in & check-out was quick.
Stayed 6 nights in Jul 2024

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location right next to the river and train station.
Stayed 2 nights in Sep 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, amenities
Nice stay by the river, close walk to Tenjin, canal city and there’s lots to eat nearby AC however kept switching off which made the room really hot and uncomfortable to sleep in Not much interaction with staff everything is self service
Stayed 4 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Thank you so much for a comfortable stay. First time in Japan. Walking distance to many attractions, food and shopping. Will be back.
Stayed 1 night in Aug 2024

8/10 Good

Mica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The location is very good and easy walk to many attractions and transportation. Smaller rooms, but very clean and accomdating.
Stayed 2 nights in Jul 2024

8/10 Good

Tin Lok

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the river with a good view
Stayed 1 night in Jul 2024

10/10 Excellent

Yuanyuan

Stayed 3 nights in Jun 2024

10/10 Excellent

Ceabert

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing hotel room

This hotel had an excellent stafff! However, the room was very poor. Everything was old and in bad condition. It really was not like any Japan hotels I ever stayed at and especially for the price I paid. If it wasn’t for the excellent hotel staff it would have been a terrible experience.
Stayed 4 nights in Apr 2024

8/10 Good

Lucia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb place

Super location very very convenient to all subway food shopping everything
Stayed 4 nights in Mar 2024

6/10 Okay

Norihiko

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Major disappointment except for breakfast

I will not likely ever stay at this hotel if I can help it. It’s an old hotel that needs a major remodeling. Bath room had that cheap hotel smell that’s unique to Japan. It was not unclean but had that peculiar smell that was offensive to your nose. Breakfast was exceptional and was just about the only thing I could recommend about this establishment.
Stayed 1 night in Mar 2024

10/10 Excellent

Orrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Convenient!

Location was literally in the middle of the funnest nightlife district in Fukuoka! Easy walk to subway, restaurants, and all points of interest! Staff were amazingly friendly! Room was ecofriendly and had all the amenities! View (9th floor inner courtyard) was outstanding! Just a tiny bit dated but they are currently renovating (never heard a sound). Great price for 4 stars!
Stayed 4 nights in Feb 2024

8/10 Good

King Hang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from doors and wooden furnitures are a bit old, everything is excellent. Walkable distance to major train stations and department store.

8/10 Good

Chen chen

Stayed 2 nights in Feb 2024

10/10 Excellent

Mari

Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is so convenient to go for a good meal.
Stayed 4 nights in Nov 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Only thing I would change was the room we got. Pretty small but I think that is how it is in Japan. Next time I will probably get a larger room.
Stayed 7 nights in Oct 2023

6/10 Okay

REBECCA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location, tiny rooms

I chose this hotel to be close to the Hakata ferry port which is about 10 minutes in a taxi. It's also in the nightlife district so lots of restaurants and bars to visit but a bit seedy the later it gets. The hotel and rooms are very tired and need renovating. The Hollywood Twin room is tiny, nowhere to store bags besides at the end of the bed subsequently consuming the entire floor space, so climbing over them for the bathroom in the dark was a challenge. Bathroom also dated and small, and the showers are not good for people over 5ft 8in.
Stayed 1 night in Sep 2023

10/10 Excellent

JiHyeon

Stayed 1 night in Sep 2023

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the subway
Stayed 2 nights in Jun 2023