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Nishitetsu Hotel Croom Hakata

4.0 star property
4-star spa hotel near Tochoji Temple

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Photo gallery for Nishitetsu Hotel Croom Hakata

Experience the Nishi-Hitetsu Hotel Croon's sleek entrance, featuring a prominent sign and modern design.
Relax in a spacious room with a sofa and comfortable seating area, featuring a large window with a view.
Swimmers can enjoy a refreshing dip in the hotel's rectangular pool surrounded by lush greenery and stone walls.
Swim surrounded by lush greenery with a clear view from the pool area.
Enjoy meals and meetings in a sleek, modern space with technology and clean lines.

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011
  • Canal City Hakata
    ‪9 min walk‬
  • Marine Messe Fukuoka
    ‪2 min drive‬
  • Ohori Park
    ‪4 min drive‬
  • Fukuoka (FUK)
    ‪4 min drive‬

Room options

View all photos for Comfort Twin Room, Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Twin Room, Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Single Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

1 bedroom, premium bedding, in-room safe, desk

Single Room, Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking for 2 people

1 bedroom, premium bedding, in-room safe, desk

Semi Double Room, Non Smoking for 2 people

8.0 out of 10
Very good
(13 reviews)
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Business Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Business Room, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Hakata Ward
  • Free WiFi
  • Restaurant
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About the area

Fukuoka

Heart of Fukuoka.Within a 15-minute walk of this Hakata Ward hotel, you'll find Tochoji Temple and Canal City Hakata. Marine Messe Fukuoka and Ohori Park are also within 3 miles (5 km).

What's nearby

  • Canal City Hakata - 9 min walk - 0.8 km
  • Hakataza Theatre - 16 min walk - 1.4 km
  • Fukuoka Anpanman Children's Museum - 17 min walk - 1.5 km
  • Marine Messe Fukuoka - 2 min drive - 3.4 km
  • Ohori Park - 4 min drive - 4.3 km

Getting around

  • Hakata Station - 3 min walk
  • Gion Station - 8 min walk
  • Fukuoka Airport (FUK) - 3 min drive

Restaurants

  • ‪牧のうどん 博多バスターミナル店 - ‬2 min walk
  • ‪コメダ珈琲店 - ‬4 min walk
  • ‪Tully's Coffee &TEA - ‬2 min walk
  • ‪横浜家系ラーメン 角蔵家 - ‬4 min walk
  • ‪極味や 博多店 - ‬4 min walk

About this property

Nishitetsu Hotel Croom Hakata

4-star spa hotel near Tochoji Temple
There's a restaurant on site. Public spaces have free WiFi and wired Internet. As a guest of Nishitetsu Hotel Croom Hakata, you'll find a full-service spa and hot springs. Spa services, a vending machine, and coffee/tea in a common area are also featured at Nishitetsu Hotel Croom Hakata. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Fukuoka hotel.

  • 503 guestrooms or units
  • 14 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • 1 conference room
  • Dining venue
Nishitetsu Hotel Croom Hakata offers 503 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. This Fukuoka hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are indoor hot springs and outdoor hot springs open between 3:00 PM and 1:00 AM. The temperature in the hot springs is set to 106°F.

Languages

English, Japanese

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  • Air conditioning
  • Breakfast available
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (JPY 1,500 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Indoor hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Valet parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Hot springs access available from 3:00 PM to 1:00 AM.
  • Up to 2 children 5 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Nishitetsu Hotel Croom Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1026 reviews
Rating 8 - Good. 292 out of 1026 reviews
Rating 6 - Okay. 68 out of 1026 reviews
Rating 4 - Poor. 29 out of 1026 reviews
Rating 2 - Terrible. 15 out of 1026 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriella

Stayed 2 nights in Apr 2025

10/10 Excellent

Jiyoun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, safe and convenient. I especially liked Onsen.
Stayed 2 nights in Apr 2025

4/10 Poor

John, Richland

Liked: Cleanliness, staff & service
Location is great
Stayed 3 nights in Apr 2025

8/10 Good

Frederick

Liked: Staff & service, property conditions & facilities, room comfort

Central location comfortable stay.

The location of the hotel is great only within 2-3 mins walk from Hakata Station. However not much local shops or restaurants near the hotel but they have an attached convenient store and cafe which is easy to access quick drink or bite.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the room and property were very clean. The air conditioner worked which was great! It’s right by a bus station and train tracks but there was no noticeable noise from this. The room was small compared to western standards but that is to be expected in Japan.
Stayed 1 night in Apr 2025

8/10 Good

Yi Si

Travelled with family
Liked: Amenities
The hotel is just next to the Hakata bus terminal and the train station so it is very convenient to get around Hakata and take the JR trains out to the rest of Kyushu. The rooms would be small as I would think that the hotel would cater a lot more for business travllers rather than leisure tourists. The onsen is great, wide and spacious as compared to others I have been to around Japan.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eugene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small
Stayed 5 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location, right next to a major train and bus station. The staff were helpful, the room was very good, and the restaurant had good options for breakfast.
Stayed 2 nights in Mar 2025

8/10 Good

Shu Hong Thomas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good location that nexts to Hakata bus and train station, surrounded by restaurants and department store. Pretty reception area best for relax and reading, despite that the room is a bit small and carpet is old.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easily connected with train and metro, couple of shopping malls in Hakata
Stayed 2 nights in Mar 2025

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not large enough to accommodate oversized luggage. Coin operated laundry is very convenient and area is clean. Attractive lobby and staff are extremely helpful. Wish there was an onsite restaurant
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Booking cannot be found

Had issues with checkin as hotel is unable to find my booking, waited for close to 2 hours and the hotel decided to create a new booking for me after they fail to contact Hotels.com or expedia.
Stayed 1 night in Mar 2025

6/10 Okay

CHUAN DONG

Travelled with family
Liked: Cleanliness, staff & service
Room is. Clean but small no space to open my big luggage, furnitures are out dated Train nose very loud and nosiey
Stayed 1 night in Mar 2025

8/10 Good

Ka Lai Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Yuzo

Stayed 1 night in Feb 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!!! It is just next to the Bus Terminal. The room size is small but enough for a single person, with more than enough facilities within the hotel. Since it is just next to the Hakata Station, shopping and dining has no doubt.
Stayed 1 night in Feb 2025

4/10 Poor

gyeongtag

Stayed 1 night in Feb 2025

10/10 Excellent

Man Wai

Liked: Cleanliness, property conditions & facilities
Convenient next to bus terminal
Stayed 1 night in Feb 2025

10/10 Excellent

Kin Cheong Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great accommodation
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near Hakata station

Nice hotel very close to Hakata station. The room was a good size by business hotel standards, with space around the bed for luggage, and the bed (semi-double) can sleep two comfortably. The onsen-style bath on the ground floor is a nice feature of the hotel. Plenty of good restaurants within 5-10 minute walk.
Stayed 1 night in Dec 2024

8/10 Good

Kin Hing, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is one of the best during my staying. Inclusive breakfast is also very considerate and many variety.
Stayed 3 nights in Dec 2024

8/10 Good

Kin Hing, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs is the advantage. I visited twice a day.
Stayed 2 nights in Dec 2024

8/10 Good

Chienhsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean except the funny smell in the bathroom, probably because the bathroom fan was not working. The breakfast was great. And it’s so close to Hakata Station.
Stayed 2 nights in Nov 2024