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Nishitetsu Hotel Croom Hakata

4.0 star property
4-star spa hotel near Tochoji Temple

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Photo gallery for Nishitetsu Hotel Croom Hakata

Lobby
Interior entrance
Spa
Front of property - evening/night
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011
  • Place, Amu Plaza Hakata
    ‪4 min walk‬
  • Place, Tochoji Temple
    ‪8 min walk‬
  • Place, Canal City Hakata
    ‪9 min walk‬
  • Airport, Fukuoka (FUK)
    ‪5 min drive‬

Room options

View all photos for Comfort Business Room, Non Smoking

Comfort Business Room, Non Smoking

Comfort Business Room, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Comfort Twin Room, Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking

Comfort Single Room, Top Floor, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking for 2 people

Premium bedding, in-room safe, desk, free WiFi

Semi Double Room, Non Smoking for 2 people

8.2 out of 10
Very good
(18 reviews)
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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Daiwa Roynet Hotel Hakata Reisen PREMIER

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  • Free WiFi
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About the area

Fukuoka

Heart of Fukuoka.Within a 15-minute walk of this Hakata Ward hotel, you'll find Tochoji Temple and Canal City Hakata. Marine Messe Fukuoka and Ohori Park are also within 3 miles (5 km).

What's nearby

  • Amu Plaza Hakata - 4 min walk - 0.4 km
  • Tochoji Temple - 8 min walk - 0.7 km
  • Canal City Hakata - 9 min walk - 0.8 km
  • Kushida Shrine - 10 min walk - 0.9 km
  • Fukuoka Anpanman Children's Museum - 16 min walk - 1.4 km

Getting around

  • Hakata Station - 3 min walk
  • Gion Station - 8 min walk
  • Fukuoka Airport (FUK) - 3 min drive

Restaurants

  • ‪牧のうどん (Maki no Udon) - ‬2 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪むっちゃん万十 - ‬2 min walk
  • ‪Tully's Coffee &TEA - ‬2 min walk
  • ‪博多ホームうどん店 - ‬2 min walk

About this property

Nishitetsu Hotel Croom Hakata

4-star spa hotel near Tochoji Temple
There's a restaurant on site. Public spaces have free WiFi and wired Internet. As a guest of Nishitetsu Hotel Croom Hakata, you'll find a full-service spa and hot springs. Spa services, a vending machine, and coffee/tea in a common area are also featured at Nishitetsu Hotel Croom Hakata. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Fukuoka hotel.

  • 503 guestrooms or units
  • 14 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • 1 conference room
  • Dining venue
Nishitetsu Hotel Croom Hakata offers 503 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. This Fukuoka hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are indoor hot springs and outdoor hot springs open between 3:00 PM and 1:00 AM. The temperature in the hot springs is set to 106°F.

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Interior entrance
Hakata Tokyu REI Hotel
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, 1,209 reviews
The price is CA $180
CA $218 total
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (JPY 2,000 per night)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Indoor hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Valet parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Hot springs access available from 3:00 PM to 1:00 AM.
  • Up to 2 children 5 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Nishitetsu Hotel Croom Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1008 reviews
Rating 8 - Good. 302 out of 1008 reviews
Rating 6 - Okay. 70 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lori Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Hakata station. The staff was so helpful and courteous. The breakfast was generous with so many options. We would definitely stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Kailua Kona

Stayed 4 nights in Sep 2025

10/10 Excellent

militza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

SIN MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room size is small

Hotel in the city and near the subway, it’s very convenient but the room is very very small. The bath is always crowd.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Sunmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience with the hotel was good. The location was exceptional and onsen was really nice. The hotel quality was generally good. However, the hotel washroom seemed a bit outdated for us. We requested to clean the washroom “throughly”but still it smelled quite disturbing. The hotel offered us to change the room but we did not feel necessary as other rooms seemed to be the similar conditions. The Wifi was also very slow. Other than these. The staffs are nice and friendly.
Stayed 4 nights in Aug 2025

6/10 Okay

Kelli

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was great, but the beds are traditional, Japanese beds and very hard. We asked for extra blankets to try to soften up the beds and either they didn’t understand or didn’t want to comply. I have a back injury and staying there 5 nights was torture.
Stayed 5 nights in Aug 2025

8/10 Good

Akiko, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front Desk was very helpful. A/C didn't work well. We had two rooms. One room was very nice but the other room with 1 full size bed was pretty tight for 2 adults to stay in and the shower room smelled a bit (like sewer smell). The breakfast at the restaurant attached to the hotel wasn't great. The food was fine but the workers there were so rude and not friendly. We didn't feel welcome there at all. One staff yelled at me for using the wrong towel to wipe down some spills on the counter (supposedly it was there for the employees to use, not for the customers to use). Not a great experience. We had free breakfast included in the package but we didn't go back. Other than that, it is located right next to bus station, easy access to Hakata station, Subway, Bus everything. We like it overall
Stayed 3 nights in Apr 2025

10/10 Excellent

Jenny

Stayed 2 nights in Jul 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom and room amenities were fine. The room was small but manageable. Tech and television connections were efficient. It was rainy however and the hotel had inadequate quantities of umbrellas for fuests. The convenience store sold umbrellas but at 2x the price of other convenience stores weren
Stayed 3 nights in Jun 2025

10/10 Excellent

GAUTAM SUDHIR, Ewa Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location! Overall, a good hotel. Nice spa!
Stayed 3 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 4 nights in May 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wai Khuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to Hakata Station with plenty of dining options. Room is well furnished but a little small. The hotel has a public bath which is a great bonus.
Stayed 2 nights in Apr 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Amenities
Hotel was clean and within walking distance to many different amenities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2025

10/10 Excellent

Sung Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect five minute walk from the Hakata station room was OK since it is located right next to a cut station. You will hear the train time to time. Breakfast was above average, however they serve sashimi. Overall, it is a pretty good hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriella

Stayed 2 nights in Apr 2025

10/10 Excellent

Jiyoun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, safe and convenient. I especially liked Onsen.
Stayed 2 nights in Apr 2025

4/10 Poor

John, Richland

Liked: Cleanliness, staff & service
Location is great
Stayed 3 nights in Apr 2025

8/10 Good

Frederick

Liked: Staff & service, property conditions & facilities, room comfort

Central location comfortable stay.

The location of the hotel is great only within 2-3 mins walk from Hakata Station. However not much local shops or restaurants near the hotel but they have an attached convenient store and cafe which is easy to access quick drink or bite.
Stayed 4 nights in Apr 2025