Ratings based on 311 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Awful - avoid
Posted Jan. 2, 2024 on HotelsWas due to stay for 4 nights, but we checked out the morning after our late arrival on the 29th December. The pictures on the website are deceiving. The place is very run down and it much need of repair. Mould in the rooms, very old furniture. Staff were not friendly. When we said we were going, they just shrugged their shoulders, didn’t ask why. So I told them the reasons, but they were not surprised or bothered at all. All they said was that they would not refund us. We are going to persue this though. This property should not be on Hotels.com
Comment from Hotel Management
Jan. 27, 2024 by js, Hotel Management
merci de votre message et encore bonne année
by A traveller
Great stay
Posted Dec. 26, 2023 on HotelsGreat location with the tram stop opposite, check in was very easy even though we arrived late. Room was clean, only downside was very thin pillows.
Comment from Hotel Management
Jan. 2, 2024 by js, Hotel Management
thank you.best regard.
by A traveller
Posted Dec. 19, 2023 on Hotels
It’s handy as it has a train/bus stop in front of the hotel, the location is great. Unfortunately WiFi never worked and as I did not have a Swiss/French number I could not make a call - there is only someone at the reception from 8am to 10:30am which isn’t ideal. But for the price we get what we paid for. Overall good but we loads of space for improvement.
Comment from Hotel Management
Jan. 2, 2024 by js, Hotel Management
thank you for your comment.best regard
by A traveller
Decent
Posted Dec. 10, 2023 on HotelsIt was pretty good.
Comment from Hotel Management
Jan. 2, 2024 by js, Hotel Management
thank you
by A traveller
Posted Nov. 12, 2023 on Expedia
Comment from Hotel Management
Nov. 14, 2023 by JS, Hotel Management
merci de votre appréciation !
by A traveller
Posted Nov. 11, 2023 on Expedia
It was excellent, I enjoyed my stay
Comment from Hotel Management
Nov. 12, 2023 by js, Hotel Management
thank for your feed back
by A traveller
Posted Oct. 11, 2023 on Expedia
Comment from Hotel Management
Oct. 13, 2023 by La réception BO, Hotel Management
merci
by A traveller
Posted Oct. 9, 2023 on Expedia
NiCe hotel
Comment from Hotel Management
Oct. 9, 2023 by JS, Hotel Management
MERCI
by A traveller
Posted Sep. 29, 2023 on Hotels
Comment from Hotel Management
Oct. 1, 2023 by js, Hotel Management
merci beaucoup !
by A traveller
Posted Sep. 22, 2023 on Expedia
Good place, easy to use transportation nearby and ideal to stay for some nights visiting Geneva.
Comment from Hotel Management
Sep. 23, 2023 by js, Hotel Management
thank you sir
