Note fondée sur 942 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Wifi was very spotty. Had to use my own hotspot must of my stay.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
par un voyageur
NIGHTMARE, NIGHTMARE, NIGHTMARE
Publié le 18 févr. 2024 sur HotelsThis is a motel NOT a hotel. We arrived late and the price was $70 more than it showed when booking. We were unable to shower because the water never got hotter than lukewarm. The room was below 50 degrees upon arrival. The booking reservation showed two queen beds. They were full size beds, not queen. We immediately called the front desk to alert them to the issues. They argued that the beds were queen beds. They measured 52” and 54”, definitely not queen beds as advertised. They said they couldn’t help us until the morning. They also said they would not give a partial refund. We went to bed fully dressed with jackets because the room was not warming up. My wife awoke to something crawling on her. There was black dots all over the sheets, maybe bugs? When we tried to leave the next morning we were LOCKED IN OUR ROOM! We called the front desk and they said they were sending someone right away. We waited and no one ever came. I banged, pushed and pulled on the door until I was finally able to get it open. We went to the front desk and again, they said they couldn’t help until after 10:30, when the manager was available. The maintenance man joined us in the room where he also observed the water issue, bed size and he was unable to get the door open at all. Again I banged, pushed and pulled until we were able to get out. This was an absolute nightmare stay at a nightmare of a hotel. We paid less to stay at the Gaylord Rockie Mountain Resort than this junky motel.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
The property was not as nice as the pictures show. It is not a hotel, it is a motel. The water pressure was so low we couldn’t take a shower. Low quality shower products, tea and coffee options. We weren’t told when breakfast was and therefore missed it, which is one of the reasons we pick this place over others. Lastly, in the morning we found a urine stain on the blanket. When we informed the staff we were told the manager wasn’t available but would call us and he/she hasn’t. Not worth the price.
par un voyageur
Publié le 15 janv. 2024 sur Expedia
par un voyageur
Publié le 5 janv. 2024 sur Expedia
par un voyageur
Publié le 4 janv. 2024 sur Hotels
par un voyageur
Mmmmm ok
Publié le 2 janv. 2024 sur HotelsToilet wasn't working. We only stayed one night. Asked for a discount? So far nobody has contacted me. Besides that toilet problem the room was fine.
par un voyageur
Cold nights
Publié le 2 janv. 2024 sur HotelsOur first night in a rundown room that was suppose to be a suite, there was no hot water. I had to take a cold sponge bath. The motel manager didn’t send anyone to the room to fix the problem and later around midnight someone in a hoody knocked on our room door. I told him to go away. We finally got hot water the next morning.
The room had a stove and refrigerator but no plates, bowls or utensils.
There were only 3 pillows until I went to the housekeeping and found another. The bed was hard as a rock. When asked to make up the room it wasn’t cleaned just sheets changed and a couple of clean towels were left. Possibly a watch may have been stolen.
par un voyageur
Publié le 30 déc. 2023 sur Hotels
Great visit and the people were great
