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citizenM Geneva

4.0 star property
4-star hotel near Rue du Rhône, connected to a rail/subway station

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Photo gallery for citizenM Geneva

Building design
Courtyard
Daily buffet breakfast (CHF 28 per person)
Check-in/check-out kiosk
King Room - Lake View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Place, Rue du Rhône
    ‪2 min walk‬
  • Place, University of Geneva
    ‪6 min walk‬
  • Place, Jet d'Eau Fountain
    ‪13 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

9.2 out of 10
Wonderful
(145 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - Lake View

Premium bedding, pillowtop beds, in-room safe, desk

King Room - Lake View

7.8 out of 10
Good
(18 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the area

Geneva

Geneva City Centre stay.A stay at this Geneva City Centre hotel places you steps from Saint-Pierre Cathedral and within a 5-minute walk of Rue du Rhône. Flower Clock and University of Geneva are also within half a mile (1 km).

What's nearby

  • Rue du Rhône - 2 min walk - 0.2 km
  • Saint-Pierre Cathedral - 3 min walk - 0.3 km
  • University of Geneva - 6 min walk - 0.6 km
  • Jet d'Eau Fountain - 13 min walk - 1.1 km
  • United Nations European Headquarters - 4 min drive - 3.1 km

Getting around

  • Molard Tram Stop - 2 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 28 min drive

Restaurants

  • ‪Globus Eat and Drink - ‬3 min walk
  • ‪Café du Centre - ‬3 min walk
  • ‪Les Aviateurs - ‬4 min walk
  • ‪Pizzeria Molino Molard - ‬3 min walk
  • ‪Brasserie du Molard - ‬3 min walk

About this property

citizenM Geneva

4-star hotel near Rue du Rhône, connected to a rail/subway station
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Geneva also features coffee/tea in a common area, express check-in, and a front-desk safe.

This 4-star Geneva hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 7 levels
  • Built in 2020
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 977 reviews
Rating 8 - Good. 190 out of 977 reviews
Rating 6 - Okay. 46 out of 977 reviews
Rating 4 - Poor. 29 out of 977 reviews
Rating 2 - Terrible. 18 out of 977 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Pawan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

4/10 Poor

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not for me

check in smooth, staff friendly. All room items controlled by an iPad. The rooms are very small, no room for luggage. Couldn't operate the TV evn after the iPad was reset. The bed placement is terrible as you have to crawl off/on. the lights work for the entire room so if you have the use the restroom at night, you either turn them all on in the room or go in the dark. Set the alarm and a gentle music played and the lights slowing came up. HOWEVER, we could not turn it off. Called the desk, they reset the iPad to now avail. We left our room an hour later with the alarm still playing but not the TV. Breakfast was fair at best. pancakes hard Glad we only stayed one night. Sorry guys.
Stayed 1 night in Aug 2025

10/10 Excellent

SHELLY, MUSCATINE

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

perminder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People working there were extremely friendly. Celine was very kind, in particular!
Stayed 4 nights in Jun 2025

10/10 Excellent

Brenda

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was very comfortable, clean and great lighting plus window shades options-- tho a little on the tight/small side for the two of us. But were very pleased with the very nice bathroom.
Stayed 2 nights in Jul 2025

10/10 Excellent

fabricio, Arlington

Liked: Amenities, property conditions & facilities
Great location was a quick one to Genève
Stayed 1 night in Jul 2025

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed -super comfortable! Friendly staff! And nice lounge area with good food and drinks. Live the Citizen m concept.
Stayed 3 nights in Jul 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Bedding was not comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Stayed 5 nights in Jul 2025

10/10 Excellent

Jan

Liked: Amenities
A nice hotel in the centre of Geneva. It is right on the edge of the Old City, so a short walk up the hill gets you to many interesting restaurants. In the other direction it is a five minute walk to the promenade on the lake.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nandu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Justin, BETHESDA

Liked: Staff & service, amenities, property conditions & facilities
Very contemporary and shirked. Small rooms, but that is to be expected with super contemporary design in urban areas. Location is fantastic. You can walk to all the sites and restaurants in the old town.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Yahya, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice modern hotel. Staff are friendly and very helpful. Breakfast was good. Room was spacious with new amenities.
Stayed 4 nights in Jul 2025

10/10 Excellent

Riki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location of this hotel is top. Great. Right in the middle of town. The rooms are small. Very compact but for one or 2 nights it’s okay. Nice bed. Good linens.
Stayed 2 nights in Jul 2025

6/10 Okay

John

Stayed 3 nights in Jun 2025

8/10 Good

Song Miao

Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and great common space. The room was nice, but very, very small.
Stayed 2 nights in Jul 2025

10/10 Excellent

Indira

Liked: Cleanliness, amenities, property conditions & facilities
super
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern, comfortable and great location. This was a great place to stay for our time in Geneva. The room is fairly small, but the space is used well. The use of technology is great, with smart lighting and motorized blinds controlled by ipad or phone app or physical switches on the wall. 15 minute walk to bus/train station. The king bed is comfortable, the air conditioner was perfect and the shower pressure and water temp were excellent. All the main sights are within walking distance or hop on the tram for 15 minutes to get to the UN building. Overall a great experience staying at this hotel.
Stayed 3 nights in Jul 2025

2/10 Terrible

Abdullah M, Sarasota

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place to stay
Stayed 6 nights in Jul 2025