Ratings based on 548 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Nov. 24, 2023 on Expedia
Thermostat didn't work properly, so the room was too hot at night. I had to keep windows open to cool down. Room was not clean enough to be 4 stars. I think it qualifies for 3 stars.
5 out of 5
by A traveller

This traveller left a rating score only Posted May 12, 2023 on Expedia
5 out of 5
by A traveller

Posted Apr. 9, 2023 on Expedia
Excellent experience for families. There's something for everyone!!
Comment from Hotel Management
Apr. 21, 2023 by SONO Hotels & Resorts, Hotel Management
Dear Shani,We hope that your stay was full of pleasant memories and we hope to see you again next time.thank youSONO Hotels & Resorts
3 out of 5
by A traveller from Rockville

Posted Apr. 4, 2023 on Expedia
It was exciting to arrive at this hotel but disappointing to walk into the hotel room. They maintain lots of good reviews, but I personally disagree with current guest ratings. When I opened my room, I had the impression of 1-2 star hotel room.
Comment from Hotel Management
Apr. 20, 2023 by SONO Hotels & Resorts, Hotel Management
Greetings from SONO HOTELS & RESORTS! GeojeThank you for your interest in Sonobell Gyeongju, and we are very sorry for the inconvenience caused to your room.We will strive to provide better service by passing your valuable time to the department in charge.thank youSono Hotels & Resorts
3 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 28, 2023 on Expedia
5 out of 5
by A traveller

Posted Oct. 25, 2022 on Expedia
Staff service was excellent.
3 out of 5
by A traveller from cresskill

Posted Sep. 30, 2022 on Expedia
No concierge, no change of bed sheet every day. No sleeper. No clean towels unless you ask .
Comment from Hotel Management
Oct. 20, 2022 by SONO Hotels & Resorts, Hotel Management
Dear customer,We sincerely appreciate your visit, and share your valuable experiences in Sono Belle Cheonan. We promise we will keep trying to provide the best service by referring to your valuable feedback. We are looking forward to seeing you in near future againThank you.
3 out of 5
by A traveller from Colorado Springs

Posted Oct. 2, 2021 on Expedia
Just ok. Room was basic, no large bath towels, and ocean wire obstructed by glass surrounding lower portion of patio. I will stay there again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 20, 2021 on Expedia
5 out of 5
by A traveller

Best of best place

Posted Jun. 30, 2021 on Hotels
Strongly recommend. Beautiful sea view all of rooms. Staff, walking places and etc But dinner buffet was not worthy since quality is so so. Thanks