Note fondée sur 441 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par The Mantra Team, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, Sincerely,The Mantra Geraldton
par un voyageur
Publié le 10 févr. 2024 sur Hotels
hotels.com took our booking and money but then did not tell the hotel. the hotel was booked out when we arrived. we had to go find somewhere else to stay and obviously pay again.
what a shambles!!!
Commentaires de Gestion de l’hôtel
12 févr. 2024 par The Mantra Team, Gestion de l’hôtel
Hi Rozanne,Thank you for your review! The situation was definitely a shamble but we are so glad that we could support your family and ensure that hotels.com were able to refund yourselves and assist with looking up local availability. Warmest Regards,The Mantra Team
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par The Mantra Team, Gestion de l’hôtel
Hi megan,We appreciate the review! Thank you!
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Great spot lovely staff clean just very tired stained carpets and lounges not what you expect for price you pay.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par The Mantra Team , Gestion de l’hôtel
Hi Denise,Thank you for your feedback and will be sure to share it widely. We look forward to seeing you again in the future.
par un voyageur
Publié le 14 janv. 2024 sur Wotif
Great little stay. Safe secure parking
Booked the three bedroom apartment but wasnt available but was accomodated with two two bedroom apartments instead which we were greatful for.
Commentaires de Gestion de l’hôtel
2 févr. 2024 par The Mantra Team, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, Sincerely,The Mantra Team
par un voyageur
Publié le 17 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 févr. 2024 par The Mantra Team, Gestion de l’hôtel
Hi Despina,Thank you so much for your review! We look forward to meeting again
par un voyageur
Publié le 6 déc. 2023 sur Wotif
Good size unit but very dated and in need of a bit of TLC, definitely not worth the price. Staff were excellent, pool area very nice.
par un voyageur
Publié le 25 oct. 2023 sur Wotif
A good property to stay at, good size and clean but maybe a little tired. Suited our needs though and would definitely stay again.
par un voyageur
Publié le 13 oct. 2023 sur Wotif
Commentaires de Gestion de l’hôtel
15 oct. 2023 par The Mantra Team, Gestion de l’hôtel
Dear Thomas, We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive all kinds of feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope too see you again in the future as we continue to grow.Sincerely,The Mantra Team
par un voyageur
Publié le 11 oct. 2023 sur Expedia
The unit was dirty, the exhaust was not working, and the wifi needed to sign-up as member and called the front desk to get the wifi access code. Mould in the showers and the spa was very dirty
Commentaires de Gestion de l’hôtel
12 oct. 2023 par AJ, Gestion de l’hôtel
Dear Guest, we are genuinely sorry to hear that you had a bad experience while staying at our hotel. Our main objective is to provide a clean, comfortable room for our guests, and we're disappointed that we couldn't do this for you. warmest regards Mantradearly apologise
