Ratings based on 564 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 14, 2024 on Wotif
Comment from Hotel Management
Feb. 16, 2024 by Mosh, Hotel Management
Hi Bartomeo.Thank you for the positve rating. Hope you enjoyed your stay at the Park Ridge Retreat.
1 out of 5
by A traveller

Posted Feb. 12, 2024 on Wotif
Horrendous greeting my male staff, Really passive aggressive. Loud and not relaxing at all. Walls must be really thin because you can hear everything in the next room. Couldn't pay me to stay again.
Comment from Hotel Management
Feb. 12, 2024 by Kirstene Staib, Hotel Management
Hi Jmma.We are sorry you feel this way. We have been running Park Ridge Retreat over nearly 25 years as a family owned business with all staff members that take hugh pride in our product. Customer review over the years can back our approach and the product, named Park Ridge Retreat.All walls are rendered double brick walls, that should retain noice level.With regards to your incidnet with our front desk person, that has been working with us for the duration of our oporation. As we understand you refused to coporate when you was asked for credit card details as a secuirty. This is a measure that applies across all accommodation providores in australia. There was no aggression on our behalf, but just trying to explain our house policies. Again we are sorry you feel this way, and wish you all the best.
4 out of 5
by A traveller

Posted Feb. 11, 2024 on Wotif
Central location. Great getaway
Comment from Hotel Management
Feb. 11, 2024 by Mosh, Hotel Management
Hi Roslyn.Thank you for the positive review and the star rating.Hop[e you enjoyed your stay at the Park Ridge Retreat.
5 out of 5
by A traveller

Posted Feb. 4, 2024 on Lastminute
Comment from Hotel Management
Apr. 1, 2024 by Kirstene & Brian, Hotel Management
Thank you for your review.
5 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
A stone throw from a bunch of nice places. Very clean and tidy room. Would stay again
Comment from Hotel Management
Feb. 2, 2024 by Kirstene & Brian Headley, Hotel Management
Thanks Ashe for your review, we are happy you enjoyed your stay with us.
2 out of 5
by A traveller

Posted Jan. 30, 2024 on Wotif
Hi
Comment from Hotel Management
Feb. 1, 2024 by Kirstene & Brian Headley, Hotel Management
Hi Timothy not sure why you rated us as a 2 there are no comments.
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Kirstene & Brian Headley, Hotel Management
Thank you for taking the time to leave us a review.
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Was a fantastic long weekend, close the Main Street. Ample parking. Good WIFI enough to stream all my services including Plex
Comment from Hotel Management
Jan. 28, 2024 by Kirstene & Brian Headley, Hotel Management
Thank you Sonny for taking the time to leave us a review, hope we see you again soon.
5 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
Great location, staff were super friendly & helpful, bed was comfy, room although a bit dated was really clean & comfortable. Would highly recommend this place for an overnight stopover. Will stay here again.
Comment from Hotel Management
Jan. 26, 2024 by Kirstene & Brian Headley, Hotel Management
Thank you Cherie for your review, we appreciate all the feed back we receive.
5 out of 5
by A traveller

Posted Jan. 24, 2024 on Hotels
Comment from Hotel Management
Jan. 25, 2024 by Kirstene & Brian Headley, Hotel Management
Thank you Michael for leaving a review, we hope we see you again soon.