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Pillows Grand Boutique Hotel Reylof Ghent

4.5 star property
4.5-star luxury hotel, connected to a shopping center in Ghent City Centre

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Photo gallery for Pillows Grand Boutique Hotel Reylof Ghent

Balcony
Lobby
Lobby sitting area
Front of property
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Hoogstraat 36, Ghent, 9000
  • Gravensteen Castle
    ‪7 min walk‬
  • Ghent Town Hall
    ‪9 min walk‬
  • Saint Bavo Cathedral
    ‪9 min walk‬

Room options

View all photos for Presidential Suite, Multiple Bedrooms, Terrace, Garden View

Presidential Suite, Multiple Bedrooms, Terrace, Garden View

Presidential Suite, Multiple Bedrooms, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 126 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

Royal Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Family Double Room, Multiple Beds

  • 38 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Double Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Luxury Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Grand)

Luxury Room, 1 King Bed (Grand)

Luxury Room, 1 King Bed (Grand)

9.2 out of 10
Wonderful
(18 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Non Smoking

Luxury Room, 1 Bedroom, Non Smoking

Luxury Room, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room, Balcony (Grand)

Balcony

Luxury Double Room, Balcony (Grand)

9.6 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, Balcony

Balcony

Luxury Double Room, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Ghent

City center stay.A stay at this Ghent City Centre hotel places you steps from School of Yesteryear and within a 5-minute walk of St. Michael's Church. Monastery of the Carmelite Fathers and Design Museum Ghent are also within half a mile (1 km).

What's nearby

  • Korenmarkt Square - 4 min walk - 0.4 km
  • Gravensteen Castle - 7 min walk - 0.6 km
  • Belfry of Ghent - 7 min walk - 0.6 km
  • Ghent Town Hall - 9 min walk - 0.8 km
  • Saint Bavo Cathedral - 9 min walk - 0.8 km

Getting around

  • Wondelgem Station - 7 min drive
  • Brussels Airport (BRU) - 61 min drive

Restaurants

  • ‪Manhattn's - ‬6 min walk
  • ‪Korenstapelhuis - ‬6 min walk
  • ‪Korenlei Twee - ‬4 min walk
  • ‪The Cobbler - ‬6 min walk
  • ‪Café Bornhem - ‬3 min walk

About this property

Pillows Grand Boutique Hotel Reylof Ghent

4.5-star luxury hotel, connected to a shopping center in Ghent City Centre
Pillows Grand Boutique Hotel Reylof Ghent offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A library, a terrace, and multilingual staff are also featured at the luxury Pillows Grand Boutique Hotel Reylof Ghent. For a fee, parking is available.

This 4.5-star Ghent hotel is smoke free.

  • 156 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2011
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Pillows Grand Boutique Hotel Reylof Ghent offers 156 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Dutch, English, French, German

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: EUR 34 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Piano
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 34 for adults and EUR 15 for children
  • Self parking fee: EUR 45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit/debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit or debit cards, Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 

This property has modern and historic sections. Guestrooms may be located in either section.
This property’s facilities fee includes spa facility access per 90-minute session (excludes treatments). Advance reservations are required.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Grand Reylof
Hotel Reylof Sandton
Hotel Sandton Reylof
Sandton Grand Hotel
Sandton Grand Hotel Reylof
Sandton Grand Hotel Reylof Ghent
Sandton Grand Reylof
Sandton Grand Reylof Ghent
Sandton Reylof
Sandton Reylof Hotel
Pillows Grand Hotel Reylof Ghent
Pillows Grand Reylof Ghent
Pillows Grand Reylof
Pillows Reylof Ghent Ghent
Pillows Grand Hotel Reylof
Pillows Grand Boutique Hotel Reylof Ghent Hotel
Pillows Grand Boutique Hotel Reylof Ghent Ghent
Pillows Grand Boutique Hotel Reylof Ghent Hotel Ghent

Pillows Grand Boutique Hotel Reylof Ghent Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 818 out of 950 reviews
Rating 8 - Good. 102 out of 950 reviews
Rating 6 - Okay. 20 out of 950 reviews
Rating 4 - Poor. 7 out of 950 reviews
Rating 2 - Terrible. 3 out of 950 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley James, Rainham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Annick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always return.

Great location, beautiful building, great ambiance, love the design of the rooms. Nothing to add! Will always return.
Stayed 1 night in Mar 2025

6/10 Okay

ALLEN

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
This is a beautiful, spacious two bedroom apartment with all the benefits of home. What it lacks is information. This starts with check in. They use a "digital key" as if everyone on earth knows what that is. I don't and no one I know does. It's not hard to operate once you have it and someone tells you how to use it, but until then, it's just the source of frustration. Same problem inside this beautiful space. How do you work the heat? It is chilly outside we need heat. We are left to play with the registers and hope. You know the old saying about "assuming" that people know how to operate everything? They don't. At home, we keep a notebook explaining everything. You could do the same AND then this would be magnificent.
Stayed 1 night in Mar 2025

8/10 Good

Allen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows is a beautiful, modern hotel. Our room was large - although they staged a large TV at the foot end of the bed, in effect cutting off the view of 2/3rd's of the room. This is a full service hotel that charges big city prices for everything, so be prepared. Two side points. One, they have no water - except in bottles - UNLESS it's to their advantage. So at the breakfast buffet (which is really good), they have "free" water. Anywhere else in the building it several euros. Last, I must note that I made a reservation for the wrong night - off by one - immediately tried to change and was told "too late" or the equivalent. Do not reserve here unless you make sure you have the right night(s) and pay a bit more for the right to change until you are absolutely certain. I'm still surprised by the manner in which we were treated on the issue - especially because the hotel itself, and the staff are just terrific.
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, central but in a quiet area. Breakfast is costly for leisure visitors €33/€35 per day. Lots of nearby cafes & restaurants. Very clean great rooms, very pleasant environment. Faultless. Reception is very helpful & friendly, relaxed environment. Lovely Spa, sauna & small pool, a real oasis in the city. Easy links to train station by trams T1, T3 & T4 with stops nearby (often not shown on google planner. Just be careful you go in the correct direction! Costs €2.50 just touch in with bank card on WHITE terminal (no touch out), can change trams/bus within 1hr for no extra cost.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with an incredible spa
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a striking building. The room was spacious and spotless. Staff were excellent and quick to resolve any questions. 5 mins walk to the old town with its multitude of stunning vistas and endless chocolate shops. Highly recommended!
Stayed 1 night in Feb 2025

10/10 Excellent

Eddy, Newhaven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff throughout the hotel were lovely and welcoming. The rooms were comfortable and quiet and the breakfast buffet was excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, amenities
The best
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best hotels in Gent.
Stayed 3 nights in Jan 2025

10/10 Excellent

Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff are nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Amenities
The hotel is excellent as are the staff attentive to any details and always accommodating. Exceptional value for accommodation at such close proximity to Gent Centre Will seek other Pillows hotels on future travels
Stayed 2 nights in Dec 2024

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful classy weekend

Beautiful hotel, we stayed for three nights to visit the Christmas market. We had a Pillows suite which was very spacious with a walk in wardrobe! Very comfortable bed and great walk in shower. Was surprised that the hotel uses single use plastics for bathroom products still. The bar was very quiet and did not have much of a vibe, however we did stay in the week and perhaps it’s more lively at the weekend, however the cocktails were great! One of the most chilled and enjoyable breakfast experiences we have had at a hotel!
Stayed 3 nights in Dec 2024

10/10 Excellent

R E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding Anniversary in Ghent

Lovely hotel in an excellent location. Good spa facilities with small pool, infrared solarium and sauna. Brilliant breakfast. Friendly and helpful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing rooms, great buffet breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Killian

Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, decent service, rooms ok.
Stayed 4 nights in Dec 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect from beginning to end! Would recommend this place to anyone visiting Ghent and we hope to return one day!
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Travelled with family

Very comfortable and close to city center

Loved our stay at Pillows. We had a very long day of traveling and arrived early to the property, and they were very accommodating about letting us check in early. The girl at the front desk was also very helpful and showed us where everything was and was also able to call us a taxi to the train station during our stay. The location was good - within walking distance of the city center and a tram stop. The room was spacious and the bed was very comfortable. We were unsure about how to work the coffee machine and rain shower, but the front desk was helpful. We wish we had prebooked the breakfast, because it was pretty pricey buying it day of. Can’t wait to return to Ghent one day, and we’d love to stay at Pillows again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Staffs are very friendly. Definitely zi will recommend it 👌
Stayed 1 night in Nov 2024