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Serena Inn & Suites - Sundance

2.5 star property
Property near Washington Park in Sundance

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Photo gallery for Serena Inn & Suites - Sundance

Two single beds with white linens and a wooden headboard, a desk, and a television.
Enjoy complimentary beverages at our self-service station, featuring a coffee machine, water and other drinks, and a selection of cups and snacks.
Welcome to our reception area, where friendly staff are available to assist with your stay. The reception desk offers a convenient check-in experience.
Simple, functional hotel with a flat roof and open space.
Relax by the pools, featuring a large rectangular pool and a smaller hot tub, surrounded by comfortable seating and dining areas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
2719 E Cleveland Street, Sundance, WY, 82729
  • Washington Park
    ‪3 min drive‬
  • Clarenbach Memorial Park
    ‪3 min drive‬
  • Sundance Square
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Two single beds with white linens and a wooden headboard, a desk, and a television.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(88 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Relax in comfort with a large bed, sofa, and desk in this inviting space.

Suite, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Relax in this inviting space with a large bed, nightstand, and desk, surrounded by natural light and a comfortable atmosphere.

Room

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Relax in this inviting space with a large bed, nightstand, and desk, surrounded by natural light and a comfortable atmosphere.

Room, 1 King Bed, Accessible, Ground Floor

  • Sleeps 3
  • 1 King Bed

About the area

Sundance

In Sundance .You'll find Washington Park and Clarenbach Memorial Park within 2 miles (3 km) of this property. Devils Tower National Monument is 29.3 mi (47.1 km) away.

What's nearby

  • Washington Park - 3 min drive - 3.2 km
  • Clarenbach Memorial Park - 3 min drive - 3.9 km
  • Sundance Square - 3 min drive - 3.9 km
  • Sundance City Park - 3 min drive - 3.9 km
  • Devils Tower National Monument - 36 min drive - 57.7 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk

About this property

Serena Inn & Suites - Sundance

Property near Washington Park in Sundance
Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is served daily. An indoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Serena Inn & Suites - Sundance. Free self parking is available.

This Sundance property is smoke free.

  • 44 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • No smoking on site
Serena Inn & Suites - Sundance offers 44 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sundance property provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 996 reviews
Rating 8 - Good. 298 out of 996 reviews
Rating 6 - Okay. 136 out of 996 reviews
Rating 4 - Poor. 51 out of 996 reviews
Rating 2 - Terrible. 35 out of 996 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jay

Disliked: Property conditions & facilities
One of the outlets by the bed wasn’t working . The bedding was minimal. The carpeting in the room was obviously repaired at least once . No extra blanket for the room .
Stayed 1 night in Jul 2025

6/10 Okay

Scott

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Pool and hot tub not working. Decent staff. Exterior doors didn’t lock and were open all night but I doubt there is much crime.
Stayed 1 night in May 2025

8/10 Good

Bryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean quiet spot to stay in a small town with limited options
Stayed 4 nights in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Stayed 1 night in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked me in was very accommodating and went above and beyond to get me an easy access to my room. The rest of the staff was also helpful and friendly.
Stayed 1 night in Apr 2025

4/10 Poor

Zach

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When i checked in the lady was very nice but it took 30 min to get checked in, tgen went to my room. My room was FREEZING! A window was open tgere was no bedding on the bed...NONE! I went back down to the desk to tell her. I was not offered a different room or anything, she just handed me all the bedding so I as A GUEST had to completely make the bed, tgen go back down for towels. Completely unacceptable!
Stayed 1 night in Apr 2025

6/10 Okay

Angie

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
It was clean and right off the interstate.
Stayed 1 night in Apr 2025

10/10 Excellent

Capucine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay with my Dad! Thanks again!
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Ryan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bhautik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway so very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

TANJA

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
After reading some reviews we were curious to see how the breakfast was. I can tell you, they definitely upped their game with breakfast: biscuits and hot gravy, many cereals including Gluten free, 3 different milks including dairy free, many flavors of oatmeal, juice, muffins, breads. They had hard boiled eggs and English muffins with Nutella, which is my favorite breakfast. The coffee was fresh and hot so I was definitely impressed! They also had granola, honey, cream cheese, nuts, raisins, several jellies, yogurts and mixed fruit cups. I did not expect such a great breakfast. They also accommodated us with our small dog. Rooms were spacious, clean and comfortable. Only improvement I would suggest is if they could post their pet policy and price online. It's tough to decide on a place to stay when you don't know what you will get charged for your pet.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serena was very clean and comfortable. The rooms are spacious and the staff was friendly. Enjoyed our stay!
Stayed 3 nights in Mar 2025

8/10 Good

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.... was sad the pool was closed
Stayed 1 night in Mar 2025

10/10 Excellent

Manford

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2025

6/10 Okay

Kimberlie

Liked: Staff & service
Disliked: Cleanliness
There's were trash under the beds pop cans , etc . The host was very friendly and helpful .
Stayed 1 night in Feb 2025

10/10 Excellent

Lucretia

Liked: Staff & service

Small town charm

For a small town establishment, it was a great place to stay Would stay again if in the area
Stayed 2 nights in Jan 2025

8/10 Good

Jesse

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jessica

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

6/10 Okay

Kenika

Stayed 3 nights in Dec 2024

6/10 Okay

Vicki, Casper

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Had a problem with the thermostat in our room. We would set it at 66 but it kept going back to 77. It was a very hot night sleeping. it was too late and we were too tired to deal with maintenance The breakfast was very minimal. The price was right. We will give it another. try on another trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Donovan

Stayed 3 nights in Oct 2024

8/10 Good

Jackie, Shell Knob

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, reasonably priced and basic breakfast.
Stayed 1 night in Oct 2024