Note fondée sur 265 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Aix en Provence
Impeccable ! Excellente étape de notre road trip
Publié le 23 nov. 2017 sur ExpediaBel hôtel récent, excellent accueil: les australiens sont vraiment adorables et la qualité de service extra !
Belle piscine et nous avons profité à fond du jaccussi.
Commentaires de Gestion de l’hôtel
1 déc. 2017 par Darryl, Gestion de l’hôtel
Thanks for your great Review and I will pass on your feedback to my staff.
par un voyageur
Publié le 10 mars 2024 sur Wotif
Commentaires de Gestion de l’hôtel
25 mars 2024 par Peter B, Gestion de l’hôtel
Dear Luke,Thank you for choosing to stay with us and for your perfect score! We're thrilled that you had a great experience. We hope your travels to your next destination are safe and enjoyable. We look forward to the opportunity to welcome you back in the future.Kind regards,Guest ServicesGladstone Central Plaza
par un voyageur
Publié le 3 mars 2024 sur Wotif
Commentaires de Gestion de l’hôtel
5 mars 2024 par Peter B, Gestion de l’hôtel
Dear Peter,Thank you for taking a moment to rate your stay at Gladstone Central Plaza. We're pleased you've found your experience to be positive overall. However, we notice there might be room for improvement to make your next visit a perfect 5 out of 5.If there are specific areas you believe we can enhance or any feedback you'd like to share, please don't hesitate to let us know. Your insights are invaluable in helping us improve and ensure our guests have the most enjoyable and comfortable stay possible.We hope to see you again soon and aim for that top score on your next visit. Safe travels!Kind regards,Guest Services, Gladstone Central Plaza
par un voyageur
Publié le 1 mars 2024 sur Wotif
Spacious and conveniently located. Had everything we needed, was clean, and comfortable.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Management, Gestion de l’hôtel
Thank you for your comments. W are glad you enjoyed your stay.
par un voyageur
Publié le 18 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
1 mars 2024 par Management, Gestion de l’hôtel
Thank you Sarah for your score. We are glad you were satisfied with your stay.
par un voyageur
Publié le 11 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Peter B, Gestion de l’hôtel
Dear Darryn,Thank you for sharing your rating of Gladstone Central Plaza. It's great to see that you had a positive experience with us. While we're happy you enjoyed your stay, we're always looking for ways to turn those 4 stars into 5.If there are specific areas you think we could improve on or moments that stood out to you during your visit, we'd love to hear more about it. Your insights are invaluable in helping us enhance our guest experience.We hope your travels bring you back our way soon for an even better stay.Kind regards,Guest Services, Gladstone Central Plaza.
par un voyageur
Publié le 26 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par PeterB, Gestion de l’hôtel
Dear Valued Guest,Thank you for rating your stay at Gladstone Central Plaza with an 8 out of 10. We're happy that your visit was enjoyable. If there are any specific highlights or suggestions for improvement, we would love to hear them. Your feedback is crucial in helping us provide an even better experience for our guests. We hope to welcome you back soon for another pleasant stay.Kind regards,Guest Services, Gladstone Central Plaza
par un voyageur
Publié le 21 janv. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
31 janv. 2024 par PeterB, Gestion de l’hôtel
Dear Juliette,Thank you for choosing to stay with us and for your perfect score! We're thrilled that you had a great experience at our property. Your satisfaction is our top priority and we're delighted that we met your expectations. We hope to welcome you back to Gladstone Central Plaza in the future. Safe travels to your next destination!Kind regards,Guest ServicesGladstone Central Plaza
par un voyageur
New year visit
Publié le 2 janv. 2024 sur HotelsAn email was sent to us but as we had already left home we did not receive it and consequently did not know where to get the keys from. Luckily there was someone else getting their keys and I asked if there was one for Gowman and they said yes. The bottom of the shower curtains were dirty and there were dirt spots on the carpet. The room was spacious and so we had plenty of room to move around. The bed was comfortable.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Peter B, Gestion de l’hôtel
Dear Anne,Thank you for your review of Gladstone Central Plaza. We are happy to hear that you had a comfortable stay with us and that you enjoyed our spacious room and bed. We are sorry to hear that you did not receive our email in time and that you had trouble getting the keys. We are also sorry to hear that the shower curtains and the carpet were not clean. We apologise for the inconvenience and we will take immediate action to improve our cleanliness and communication. We appreciate your feedback and your loyalty. We hope that you had a wonderful holiday season and wish you a prosperous new year ahead. We hope to see you again soon on your next visit to Gladstone.Kind Regards, Guest Services Gladstone Central Plaza
par un voyageur
Publié le 29 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Peter B, Gestion de l’hôtel
Dear Duncan,Thank you for taking the time to share your feedback regarding your recent stay. We apologise for any inconvenience you may have experiencedWe take all guest feedback seriously, and we appreciate your input. If you could provide us with more details about your stay and the specific issues you encountered, it would help us improve and address any concerns you may have.We hope to have the opportunity to welcome you back in the future and provide you with a better experience. We hope that you had a wonderful Christmas and we wish you a Happy New Year ahead. Kind Regards,Guest ServicesGladstone Central Plaza
