Note fondée sur 73 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
87 % des clients le recommandent
4,3 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 nov. 2019 sur Expedia
3 sur 5
par un voyageur

Sans wifi

Publié le 29 mai 2018 sur Hotels
Total 5/10 sauf un positif: 10/10 c’est qu’il n’y a pas wifi pour ma santé. Accueil ne retire pas être chaleureux. Chambre et salle de bain n’est pas assez propre. Matelas est vraiment horrible ce que nous ne pouvons pas dormir ce matelas car s’il bouge et je réveille... pour petit-déjeuner, c’est très simple et pas frais; horrible. Ce hôtel est beau mais dommage, il n’est pas très génial.
1 sur 5
par un voyageur

Publié le 15 févr. 2024 sur Expedia
No tv. No Wi-Fi. Overcharged compared to Expedia’s confirmed price.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 janv. 2024 sur Hotels
3 sur 5
par un voyageur

Too loud

Publié le 3 déc. 2023 sur Hotels
Stay was okay, except for the very loud event happening in the bar downstairs. No one told us this event was happening and it was very loud in our room until 12am. We were hoping for a relaxing early night in and this was not what we got.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 nov. 2023 sur Expedia
2 sur 5
par un voyageur

Publié le 23 oct. 2023 sur Hotels
The kirkhouse inn looked great from the outside. The bar area and reception was very nice. Unfortunately when we got to our room we found it was very unclean. In the bathroom it was clear someone had shaved and they hadnt even wiped away the hairs. Makes you wonder what else they havent cleaned when they dont even wipe away the most obvious dirt. Other than that the room was worn. The trashbags in the bins were dirty, you could see they had just taken the trash out of the bag and not changed the bag. The bed was the most uncomfortable out of all four hotels we stayed in and the bar was right underneath us. It sounded like the party was in our room. Also no wifi in the room.
1 sur 5
par un voyageur

Very bad experience handled very badly by owner

Publié le 28 sept. 2023 sur Hotels
Stayed one night in Room 19 on 21/9/2023. Asked for room change next day which was agreed but when we tried to tell owner about the various faults as he should know about them, he accused us of being abusive, insisted on giving a refund and was adamant we should leave which we had to do. Unable to book any hotel within 10 miles as it was a Bank Holiday weekend. Faults were: No info re breakfast or meal times or menus or prices. Had to ask. WiFi in bedroom too weak to get on any websites so we couldn't watch TV on the laptop in bed. No TV in bedroom either. No mattress cover on the bed. Bed very short, about 5.5 feet long. Double not kingsize. No wardrobe. Grubby cupboard off the sitting room with rail and hooks attached to walls for clothes hangers. Very makeshift. Ceiling stained. No wall electrical sockets at suitable height for kettle. Had to turn the bin upside down on the floor and place kettle on that to reach the socket. Dangerous. General level of finish and decor very poor: Grubby broom cupboard as above; white paint splashes on bedroom wall painted a darker colour; sash cord cut and hanging from bedroom window; window paint poorly finished; black around sealant around bath; wallpaper peeling in bathroom; lumps of dirty sealant at the back of the bath taps; windows of bedroom and sitting room have obviously patched up ceiling above them where presumably some other curtain rail or whatever has been removed; dirty black/mouldy overflow to sink. Have photos.
5 sur 5
par un voyageur

Publié le 21 sept. 2023 sur Expedia
Wonderfully charming location, facilities and staff.
Commentaires de Gestion de l’hôtel
28 sept. 2023 par Kirkhouse Inn Team, Gestion de l’hôtel
Hi Brian,Thank you for you're lovely review. We hope to welcome you back soon.
5 sur 5
par un voyageur

Super stay

Publié le 10 sept. 2023 sur Hotels
Minor hiccup at reception which was resolved very quickly to everyone's satisfaction. Nice, clean rooms, very friendly, helpful staff and breakfast was lovely. I