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Mercure Gold Coast Resort

4.0 star property
4-star golf hotel near Palm Meadows Golf Course

Choose dates to view prices

Photo gallery for Mercure Gold Coast Resort

Exterior
Classic King Room
In-room safe, desk, soundproofing, iron/ironing board
Garden
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Place, Palm Meadows Golf Course
    ‪3 min walk‬
  • Place, Carrara Markets
    ‪2 min drive‬
  • Place, Lakelands Golf Club
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Privilege, Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege King Room

In-room safe, desk, soundproofing, iron/ironing board

Privilege King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room

In-room safe, desk, soundproofing, iron/ironing board

Classic King Room

8.2 out of 10
Very good
(36 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Classic Twin Room

7.8 out of 10
Good
(41 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Room

In-room safe, desk, soundproofing, iron/ironing board

Resort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Resort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Gold Coast

Carrara stay.With a stay at this Carrara hotel, you'll be within half a mile (1 km) of Palm Meadows Golf Course and 6 miles (10 km) of Surfers Paradise Beach.

What's nearby

  • Palm Meadows Golf Course - 3 min walk - 0.3 km
  • Reach Out for Christ - 14 min walk - 1.2 km
  • Carrara Markets - 2 min drive - 2.0 km
  • Lakelands Golf Club - 3 min drive - 1.9 km
  • Emerald Lakes Golf Club - 5 min drive - 3.8 km

Getting around

  • Nerang Train Station - 7 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 29 min drive

Restaurants

  • ‪Thai Secret restaurant - ‬6 min drive
  • ‪Le Vintage Boutique Cafe - ‬6 min drive
  • ‪Randhawa's Indian Cuisine - ‬5 min drive
  • ‪Bar Leo - ‬10 min drive
  • ‪Roy's by Gemelli - ‬10 min drive

About this property

Mercure Gold Coast Resort

4-star golf hotel near Palm Meadows Golf Course
Mercure Gold Coast Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 10097 square feet (938 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Mercure Gold Coast Resort. Self parking is free.

Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

  • 292 guestrooms or units
  • 3 levels
  • 8 buildings
  • Meeting rooms
  • 10097 sq ft of conference space
  • 938 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mercure Gold Coast Resort offers 292 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. 50-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Reviews

Mercure Gold Coast Resort Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 515 out of 1002 reviews
Rating 8 - Good. 308 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

Reviews

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

6/10 Okay

Donna

Business traveller, Travelled with partner
Clean & Average
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great. Ample parking, room very clean, great location
Stayed 2 nights in Jul 2025

8/10 Good

david

Travelled with group
Liked: Staff & service, amenities
Good place just needs some upgrading
Stayed 1 night in Jul 2025

10/10 Excellent

Kahu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very spacious. There was lots of parking. Would definitely stay again.
Stayed 1 night in Jul 2025

4/10 Poor

Ian

Disliked: Property conditions & facilities
I did not like being told that no room had been allocated for me when I arrived. A free drink was provided as compensation. Not good enough. I was forced to wait one hour before I could access a room. No a/c in my room on one night. A small heater was provided. I received the last one available so I was not the only one. I had to ask for compensation.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Jul 2025

10/10 Excellent

David Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Very relaxing
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant choice with Mecure

It was a pleasure staying there. King superior room with a very comfortable bed. Very quiet and clean. I’d stay again quite easily.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, starting to look a little run down in places . In need of update. Sauna not working l, gym equip not working. Heat pool is nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Don Navinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, highly recommended.

Had an excellent stay with family. The staff was extremely helpful in arranging late check-out for us based on our circumstances. The kids live the buffet breakfast! This is our goto accommodation whenever there are sporting events at GCSL Carrara.
Stayed 1 night in Jun 2025

10/10 Excellent

Narelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the resort was immaculate and well maintained from our room, the gardens, the common areas. What really stood out for me, all the staff, gardener, maintenance, housekeeping, breakfast, all had a smile and friendly greeting. Big shout out to housekeeping. Nothing says your on holiday like getting your bed made. It wasn't thrown back and rushly tucked back in like many places. The bed was made like it was our first night each day and it was a real treat. Our double queen room needed a reading light and two comfortable chairs instead of one, otherwise everything about our stay was exceptional. It's a bit out of the way for anyone without a car, but for us the 'away from the hustle and bustle' added to the tranquility.
Stayed 5 nights in Jun 2025

6/10 Okay

Pamela

Liked: Room comfort

Just ok

Was just ok. Very minimal facilities in the room. No wifi. No spare blanket. Quite dated throughout. Staff and gardens were lovely. No elevators which didn’t worry us but it could bother others who might have mobility issues or luggage to haul up to the room. There were 49 stairs between the carpark and our room. We were however offered help if needed. Nothing close by so car always needed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival staff were very obliging to our needs and changed our room to suit someone with mobility challenges.
Stayed 1 night in Jun 2025

8/10 Good

john

Great
Stayed 1 night in Jun 2025

8/10 Good

gerard anthony mc

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here because of the resort feel rather than a hotel and parking is easy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People really nice, everything was clean day after day, they made a really good job.
Stayed 3 nights in Jun 2025

6/10 Okay

Geoff

Liked: Cleanliness
The kettle in the room did not work. No toaster. Fridge was tiny. No room service so had to walk to/from room to reception/dining/bar. Green Restaurant was overpriced. Being on my own I was put in a corner facing the window (overlooking nothing) and forgotten about except for the basics. Will not be returning
Stayed 1 night in Jun 2025

8/10 Good

Kenneth Huw

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice overall.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely resort, nice and wuiet
Stayed 1 night in Jun 2025

10/10 Excellent

Brenton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great
Stayed 3 nights in Jun 2025