Note fondée sur 485 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Billing Mang
Publié le 15 mars 2024 sur HotelsThe Hotel was very nice.. VERY CLEAN
Commentaires de Gestion de l’hôtel
17 mars 2024 par Manager, Gestion de l’hôtel
Hello Kimberly,We're delighted to hear that you found our hotel very clean during your stay. Our team works hard to ensure a high standard of cleanliness for all our guests to enjoy a comfortable stay. Should you have any further feedback or require assistance, please reach out to our management team directly for further assistance.
par un voyageur
Publié le 9 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Keith,We are delighted to hear about your exceptional experience at our hotel! Please do not hesitate to reach out to us directly if you have any further comments or suggestions. We look forward to welcoming you back soon for another fantastic stay!
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Keith,We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have so we can address this accordingly. We hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Gene,We are delighted to hear that you had a pleasant stay at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Manager, Gestion de l’hôtel
Hello Brittnie,We're sorry to hear you didn't fully enjoy your stay. If you'd like to share more details about your experience, please reach out to us so we can address any concerns you may have. We value your feedback and strive to make every guest experience exceptional.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Timothy,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another exceptional stay at our hotel.
par un voyageur de Sydney
Publié le 1 mars 2024 sur Expedia
I had a great stay it was close to work.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello David,We are thrilled to hear that our hotel's location was convenient for your work needs. It was our pleasure to have you as our guest, and we hope to welcome you back in the future.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Manager, Gestion de l’hôtel
Hello Chad,We are delighted to hear that you had a fantastic experience during your stay with us! We strive to provide top-notch service to all our guests. If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back in the future!
par un voyageur
Publié le 24 févr. 2024 sur Expedia
This was absolutely the worst hotel I have ever stayed in
When I first walked in to the lobby the lady at the front desk was sitting down and acted as if I had bothered her by wanting to check in but she checked me in but definitely had no customer service skills.
We paid for the "Presidential Suite" and when we got to the room there were stains on the couch in the living room area, the floors in the bathroom and living area were not swept and the floors in the living room were sticky and dirty. There was no dresser in the bedroom.
I went to the front desk to ask for a comforter or something to put over the couch and inquire about another comparable room she acted like I had bothered her. She never once said she was sorry for any of the problems that we were having with the room or how she could remedy the problem (like sending housekeeping to the room) but no instead she gave me a mop. The windows were so dirty that you could not see out. It is a pet hotel and there were no doggie bags at the dog area.
We were scheduled for two days but left after one. I asked numerous times to speak with the manager and was told they were not on site but I asked for a phone call and it has been a week now and no phone call. I would not recommend this hotel to anyone and I would go out of my way NOT to stay here. Worst experience ever
We were scheduled for two days and left after the first night
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Hello Shannan,We are sorry to hear about the challenges you experienced during your stay. We value all guest feedback and will pass on your comments to the relevant departments for review and improvement. Should you wish to further discuss your concerns, we recommend reaching out to our management team directly for assistance. We appreciate your time in sharing your thoughts with us.
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Hello Deadria,We are delighted to hear that you had a wonderful experience with us! Please feel free to reach out if you need any assistance in the future.
