Note fondée sur 457 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Doesn't deserve Best Western name
Publié le 27 avr. 2018 sur HotelsI have been to many different Best Western in the world and I choose them because I know what to expect.
That's why I chose this one but were really disappointed : smelly room, noisy, poor level of equipment, ...
Even if the personal was very smart, I will not come back.
Commentaires de Gestion de l’hôtel
1 mai 2018 par Scott Baker-owner, Gestion de l’hôtel
Hello Sylvain, this is Scott, hotel owner. I am very sorry I did not provide you with a good experience. Was there another room available that would have better met your needs? I hope you gave us a chance to make you happy. My staff and I are dedicated to meeting or exceeding the expectations of our guests. If we know you are unhappy about something, we will do our best to fix the problem.
par un voyageur
Publié le 8 mars 2024 sur Expedia
Very clean, very nice.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Scott Baker-Owner, Gestion de l’hôtel
Hello William this is Scott Baker, hotel owner. I am sorry you were not able to rent a room. We do not accept cash, only card.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Scott Baker-owner, Gestion de l’hôtel
Hello Deborah! This is Scott Baker, hotel owner. I hope your stay at my place contributed meaningfully to lifelong memories of a happy trip. My staff and I make a conscious effort to creat memorable experiences for our guests.
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Very Friendly
par un voyageur
Publié le 22 janv. 2024 sur Expedia
I had a good 3 night stay. This hotel has been here a long time I've stayed here several times over the years. It's a reasonably priced place, that may need a few things here and there but overall decent place to stay.
I did meet the owner and he seems to genuinely care about his guests stay and seemed like a nice enough guy.
The shower, in my room #300, was hard to control the water temp. but had great pressure. Maybe needing a new mixer valve. The floor in my room was pretty dirty though. It's a pet friendly room that seemed to need it's floors mopped a little better.
Over-all I'm happy. They checked on me severl times to see if i needed anything. Again, seemed to care and I think the new owner, is trying hard to make improvements. I will stay there again when I'm in Goshen In.
par un voyageur
Publié le 12 janv. 2024 sur Expedia
Friendly staff clean rooms and very comfortable beds . Breakfast was good as well would definitely stay with them aging
par un voyageur
Publié le 12 janv. 2024 sur Expedia
This hotel is the best value for the price . The owner and staff are wonderful and will always do what it takes to make your stay comfortable
par un voyageur
Publié le 20 déc. 2023 sur Expedia
The staff was friendly at breakfast and the owner personally thanked me for my business.
par un voyageur
Great staff and clean rooms
Publié le 3 déc. 2023 sur HotelsWe stayed here for its proximity to Shipshewana and Nappanee. The staff was very friendly every time we spoke with them. Breakfast was pretty good. They had waffles, biscuits and gravy, breakfast sandwiches, cereal, oatmeal, and fruit. The room was big and quite clean. One of the issues we had was the shower head. It had lime build up and came out in a mist rather than a spray. We talked to the front desk and he let us move to the room right next door. The other issue was the beds. I didn't sleep well either night due to how hard and uncomfortable they were. I wouldn't mind staying here again if the mattresses were replaced.
