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Aparthotel

Apartamentos LIVVO Koala Garden

4.0 star property
Family-friendly 4-star aparthotel near English Beach

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Photo gallery for Apartamentos LIVVO Koala Garden

Exterior
In-room safe, free WiFi, bed sheets
Reception
Restaurant
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle Geminis, 2, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Holiday World Maspalomas
    ‪2 min walk‬
  • Place, Maspalomas Golf Course
    ‪17 min walk‬
  • Place, Yumbo Shopping Center
    ‪2 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪22 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom (2 adults and 1 child)

In-room safe, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (2 adults and 1 child)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Apartment, 1 Bedroom (2 adults and 2 children)

In-room safe, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (2 adults and 2 children)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Apartment, 1 Bedroom (3 adults and 1 child)

In-room safe, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (3 adults and 1 child)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Studio (terrace or balcony)

In-room safe, free WiFi, bed sheets

Studio (terrace or balcony)

  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

In-room safe, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

About the area

San Bartolomé de Tirajana

Maspalomas stay.Your stay at this Maspalomas aparthotel places you within 3 miles (5 km) of Yumbo Shopping Center and Maspalomas Dunes. Also, Holiday World Maspalomas is within half a mile (1 km) and Maspalomas Botanical Garden is within 2 miles (3 km).
View more Aparthotels in San Bartolomé de TirajanaOpens in a new window

What's nearby

  • Holiday World Maspalomas - 2 min walk - 0.2 km
  • Maspalomas Botanical Garden - 10 min walk - 0.9 km
  • Maspalomas Golf Course - 17 min walk - 1.5 km
  • Yumbo Shopping Center - 2 min drive - 1.5 km
  • CITA Shopping Center - 3 min drive - 2.3 km

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪La Esquina Ibérica - ‬14 min walk
  • ‪Dunas Mirador Pool Bar - ‬4 min drive
  • ‪La Pata Caliente San Fernando - ‬15 min walk
  • ‪La Bolognese - ‬5 min drive
  • ‪Palm Oasis Pool Bar - ‬18 min walk

About this property

Apartamentos LIVVO Koala Garden

Family-friendly 4-star aparthotel near English Beach
Some rates at Apartamentos LIVVO Koala Garden are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. WiFi is free in public spaces. Apartamentos LIVVO Koala Garden offers its guests 4 outdoor swimming pools and a children's pool. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Apartamentos LIVVO Koala Garden.

This 4-star San Bartolomé de Tirajana aparthotel is smoke free.

  • 233 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • No smoking on site
  • Dining venue
Apartamentos LIVVO Koala Garden offers 233 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.

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Property amenities

Pool/Spa

  • 4 outdoor pools
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available

Family friendly

  • Children's pool

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Limited housekeeping
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Billiards/pool table
  • Children's pool
  • Table tennis
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 233 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property's breakfast and dinner are served at a nearby property, located 75 feet (23 meters) away.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number E-35/1/0940

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Koala Garden
Koala Garden Suites
Koala Garden Suites Apartment
Koala Garden Suites Apartment San Bartolome de Tirajana
Koala Garden Suites San Bartolome de Tirajana
Apartamentos Koala Garden Suites Apartment
Apartamentos Koala Garden Suites
THe Koala Garden Suites
Apartamentos Koala Garden Apartment San Bartolome de Tirajana
Apartamentos Koala Garden Apartment
Apartamentos Koala Garden San Bartolome de Tirajana
Apartamentos Koala Garden
Apartamentos THe Koala Garden Suites

Apartamentos LIVVO Koala Garden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 48 out of 308 reviews
Rating 8 - Good. 134 out of 308 reviews
Rating 6 - Okay. 92 out of 308 reviews
Rating 4 - Poor. 23 out of 308 reviews
Rating 2 - Terrible. 11 out of 308 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

rohan

Liked: Cleanliness, amenities
Wonderful staff! Apartments are cleaned everyday and very spacious. Basic but brilliant. Quieter areas and busier areas so you have a choice. I really enjoyed
Stayed 7 nights in Nov 2025

10/10 Excellent

Edmilson

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, cleanliness perfect
Stayed 3 nights in Nov 2025

8/10 Good

Dorota

Liked: Cleanliness, room comfort
Stayed 8 nights in Sep 2025

10/10 Excellent

Luke

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

STUART

Liked: Cleanliness, amenities, property conditions & facilities
Felt very safe area with a quiet apartment and lovely pool . Easy to park nearby and a SPA nearby
Stayed 3 nights in Apr 2025

8/10 Good

Mr J G

Liked: Cleanliness, room comfort
We enjoyed our stay but it was quite a walk to reception and entertainment was not included.
Stayed 9 nights in Dec 2024

2/10 Terrible

Julia

Disliked: Cleanliness, room comfort

Dirty and low standard

Stayed 3 nights in Dec 2021

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, room comfort

The best

It was really fun and beautiful area , close to a lot of things
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2018

8/10 Good

Frode

Liked: Cleanliness, property conditions & facilities

You usually get what you pay for.

Nice touristy place with common pool open 8 hours a day. Not a lot of things to do or see in the area but we come here for the climate not the culture. We went without WiFi for our first 30 hours of a 3 day visit until it was repaired. Overall an ok place.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy accommodation well maintained.Kitchen not really good enough for cooking decent meals and too small
Stayed 6 nights in Nov 2018

8/10 Good

Robert&Hilda, Liverpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our apartment and the lovely palm tree outside for shade.The pool was good and the gardens were lovely. The apartment was clean and well serviced.Staff all very efficient.We loved the apartment but only criticism is the kitchen facilities were a bit sparse. ie. No kitchen knife,no bowl for use in the microwave and our hob didn't work but was eventually replaced with new. Overall, really enjoyed it and pleased with most things.
Stayed 7 nights in Nov 2018

8/10 Good

Stephen , Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

A great plaice if you have children but want them to be safe. The apartments were clean and well maintained. Staff were friendly and helpful. The kitchen has all the basics for breakfast or snacks. Would recommend eating out rather than cooking. Cleaning staff efficient. Check in and check out very quick. U.K. tv signal was not working on our visit should that be something you need. Room has a free safe but you need a refundable deposit for some items such as tv remote or an iron. Not an issue but each is €20. Money refunded ok on check out. Overall a very good experience and we will go back for a longer stay.
Stayed 3 nights in Apr 2018

8/10 Good

Kaz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean basic apartments

On arrival fridge would not close replaced within 30mins, free safe stopped working again sorted straight away have no complaints other than we couldn't get drinks at the pool and couldn't pay additional amount to do so meaning we had to go out a lot. Only 5 euros in taxi's and free bus supplied. Very reasonable nice break
Stayed 7 nights in Mar 2018

6/10 Okay

Lisa

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Gran Canaria Feb 2018

LOVELY POOL AREA BUT THE APARTMENT WAS TIRED & NEEDED AN OVERHAUL

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service

Great, inexpensive hotel and worth a visit.

Loved this hotel. British was the minority at the time of travel but this was ok. Hotel was quiet, clean. The staff weren't overly friendly but not rude either. Location is ok if your hiring a car, it's a bit of a treck to anything other than holiday world. I would stay again

8/10 Good

Mark, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hotel complex, great location

Having read previous reviews we thought e were at the wrong hotel!! Plenty of space around the numerous pools, no shortage of sunbeds or umbrellas, and the rooms were large with more than adequate self-catering facilities. We are a couple with a six year old daughter and we had a thoroughly enjoyable stay. The location was very good with Holiday World within a five minute walk - bars, restaurants, fair rides and kiddies park. The hotel is situated on the main highway bus route - Las Palmas to Puerto Mogan - with a stop right outside. The quaint traditional village of San Fernando is one stop way with great Tapas bars and restaurants.

6/10 Okay

Pinkney family, doncaster

Liked: Cleanliness, staff & service

You get what you pay for.

Good base to explore the lovely island. For the price, cant really fault the accommodation.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Overall this hotel is excellent value for money. The rooms are a little worn but very clean and functional. Ideal stay for families. The kids club is amazing and the girls working there are wonderful. We were self catering and the kitchenette area was small but again functional, the local Spa supermarket (5 mins walk) had everything we needed to make breakfast and lunch. Very close to the Holiday World complex, again amazing for the kids. Beach is not too far, either a free bus or a 4 Euro cab ride. Very easy to get about. The only criticisms I have are that with all the pools the hotel has none of them are shallow enough for children under 12 (ish) to reach the bottom, so not ideal for our 5 year old who's still learning to swim. Also I repeatedly asked for late check out and was told to come back the morning we were leaving, to be told no. The hotel was nowhere near full capacity, I really don't understand why they couldn't accommodate?! But overall a very happy stay, would go back!

8/10 Good

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel itself was ok bar not up to much but was pleased with the rooms

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very rude staff on the check in.

Not only rude and unhelpful staff but the room that we got wasn't cleaned properly, very strong smell of drainage. Room need very serious attention.

8/10 Good

family with kid, London

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

good hotel for 3 star, beds are uncomfortable.

generally we enjoyed stay in this hotel as quied and great frendly staff, no much choices of food but enough to keep your stomach full . 7 min on FREE bus to the Maspalomas beach, running 3 times a day. Shows every evening but after show nothing to do atol. Kids club not safe enough to leave your child with out parents. some times was broken glass on the floor next to the swimming pools , takes time to cleaned. poor choice of drinks, coctail's says made from natural fresh fruits, not true, all mixed with basic concetrate juce from the paper packs. mattresses horrible, cheap, pillows even worse. 2 days room was not cleaned. Not great wi fi, have to pay deposit of €20 for remote control, but you can control TV with out remote. will be great to have some lights on the steps next to the pool as evening time they are not visible and easy to felt down. apart this the facility have Large Rooms and relax atmosfere, will diffinately come back again.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check out day

All ok until sat 18th when I had requested by phone with expedia a stay on 18th as our flight returned 19th...the manager was ignorant, unpleasant and totally unpleasant even threatening to dump our clothes etc on the street....al this with 3 children...did not accept there was an error did not offer to assist in any way shape or form...was just rude and unhelpful

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Derrick

Disliked: Staff & service

Average Stay

Stayed here for new year , this i a vast place with 4 complexes each with its own pool. However at this time of year the sun is quite low so the apartments on the west side get little to no sun at all on the balcony's we asked to change apartments twice and were told that there was nothing available however there was at least 2 - 3 that were empty . so be aware ! the area is OK and if you don't mind a short walk you can be in playa and the yumbo in just 15 mins There is a shop in the complex which is expensive and a spar just 3 mins away but again expensive about 30% more expensive . The apartments are a good size and tidy enough but could be better laid out , the kitchen area leaves a lot to be desired there is no work top !!! so if you are cooking there is nowhere to put any plate cups ect really badly designed , maybe this is to get you to take up the buffet for 10.95 , i suggest they shave a bit of the bathroom which is huge and add it to the kitchen , also very few utensils for cooking also as the same with most places in GC no scrubber for dishes and the T towel was never changed in a week. As for cleaning the towels were changed nearly everyday however the floor never saw a mop the entire time we were there in fact it rarely saw a broom . Oh one last thing BE AWARE the TV is slap bang on same wall as the bedroom of the apartment next door . It was ok but would only return as a last resort .