Ratings based on 696 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 28, 2023 on Expedia
Lovely 2 day stay. The staff were very attentive and helpful. The hotel was spotless and very modern in design with a .superb position overlooking the beach.
Food was fresh and plenty of choice both for breakfast and dinner.
Swimming pool area was very well maintained with very efficient staff.
by A traveller
Posted Nov. 12, 2023 on Expedia
Las Palmas is a tiny city about 30 minutes from the airport, but all the flight crews stay at this hotel, which says something. Check in - effortless, glass of Cava while wait. Beautiful room with only the board walk between us and the sea. We arrived by bus and it was a ten minute walk to the hotel and back. That said, luxury costs, so if you are on a backpackers budget you won't be staying here, however if you are on a spoil-yourself holiday, then you can afford it.
by A traveller
Posted Nov. 11, 2023 on Expedia
Fantastic hotel, right on the beach. The staff couldnt do enough for you.
by A traveller
Posted Aug. 22, 2023 on Expedia
Hotel amenities were excellent, staff very friendly and helpful. Room was very nice and suited our needs. Would stay again when we visit Las Palmas
by A traveller
Posted Jul. 30, 2023 on Expedia
Safe,quiet area. Customer service was excellent! Great dining options,great location with plenty of restaurants around,walkable.
by A traveller
Posted Jul. 9, 2023 on Expedia
The hotel absolutely doesn’t deserve five stars ! The reception is part of the restaurant. The room is not up to par: absent of bathrobe, bath product, towels are in a terrible state. The household very badly done, the sheets were not changed for three days. The catering is very limited. We regret having chosen this hotel.
by A traveller
Posted Mar. 21, 2023 on Hotels
by A traveller
Posted Feb. 27, 2023 on Expedia
Staff very welcoming. Rooms CLEAN and comfortable. Lovely view of the ocean from the balcony. Pool sheltered so much warm than actual temperature
by A traveller
Posted Jan. 20, 2023 on Expedia
Phenomenal staff and service. We had misplaced an item and housekeeping was able to find it and returned it to our room the following day. Halfboard was well worth it. The hotel is in a great location for any exploring and traveling needs.
by A traveller
Posted Jan. 16, 2023 on Expedia
Clean rooms, friendly and helpful stuff. Beautifuly beach view, can recommend it.
