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Parador de Cruz de Tejeda

4.0 star property
4-star guestrooms with free WiFi

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Photo gallery for Parador de Cruz de Tejeda

Sauna, steam room, Turkish bath, body treatments, hot stone massages
Interior
Snack bar
Exterior
Sauna, steam room, Turkish bath, body treatments, hot stone massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Cruz de Tejena, s/n, Vega de San Mateo, Gran Canaria, 35328
  • Place, Mirador Pico de la Gorra
    ‪17 min walk‬
  • Place, Bentayga Winery
    ‪4 min drive‬
  • Place, Tejeda Health Center
    ‪4 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪46 min drive‬

Room options

View all photos for Standard Double or Twin Room

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(23 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room (3 adults)

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

About the area

Vega de San Mateo

Vega de San Mateo retreat .Within 3 miles (5 km) of this Vega de San Mateo hotel, you'll find Mirador Pico de la Gorra and Bentayga Winery. Tejeda Health Center and Museo de esculturas Abraham Cardenes are also within 3 miles (5 km).

What's nearby

  • Mirador Pico de la Gorra - 17 min walk - 1.5 km
  • Bentayga Winery - 4 min drive - 3.0 km
  • Tejeda Health Center - 4 min drive - 3.4 km
  • Las Canteras Beach - 41 min drive - 33.2 km
  • Port of Las Palmas - 48 min drive - 38.8 km

Getting around

  • Gran Canaria Airport (LPA) - 67 min drive

Restaurants

  • ‪Restaurante Grill La Cumbre - ‬9 min drive
  • ‪Ensaladería de Tejeda - ‬10 min drive
  • ‪Dulceria Nublo - ‬10 min drive
  • ‪La Majada - ‬18 min drive
  • ‪Bar - Restaurante Arraigo - ‬11 min drive

About this property

Parador de Cruz de Tejeda

4-star guestrooms with free WiFi
Parador de Cruz de Tejeda offers its guests a full-service spa and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a terrace, and an arcade/game room are also featured at the business-friendly Parador de Cruz de Tejeda. Self parking is free.

This 4-star Vega de San Mateo hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Parador de Cruz de Tejeda offers 43 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children
  • Rollaway bed fee: EUR 55.0 per day
  • Facilities fee: EUR 40 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. This property uses solar energy. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number H-35/0365

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Parador Cruz Tejeda Hotel Vega de San Mateo
Parador Cruz Tejeda Vega de San Mateo
Parador Cruz Tejeda Hotel
Parador Cruz Hotel
Parador Cruz Tejeda
Parador Cruz
Hotel Parador De Cruz De Tejeda Gran Canaria
Parador Cruz Tejeda Vega Mateo
Parador de Cruz de Tejeda Hotel
Parador de Cruz de Tejeda Vega de San Mateo
Parador de Cruz de Tejeda Hotel Vega de San Mateo

Parador de Cruz de Tejeda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 199 out of 363 reviews
Rating 8 - Good. 115 out of 363 reviews
Rating 6 - Okay. 36 out of 363 reviews
Rating 4 - Poor. 6 out of 363 reviews
Rating 2 - Terrible. 7 out of 363 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Retreat

We will be back, beautiful!
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Stayed 1 night in Aug 2025

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay. Beautiful surroundings

Hi have to recommend. This place even if is for one night . We stayed for two nights and was enough as we were not prepared for trekking and this is the main attraction to the area. The pros: great spa, the restaurant team good food(make sure you book the half board option) not much around to go for dinner And the views. Ask for room with view The con: I think reception staff could have been trained better. The guy doing the check in was not interested at all, unlike the F&B team who were great and providing a friendly service, this was not the cas EOF reception The hotel rooms need a bit of updating, see photo shower and hairdryer. Pillows not very comfortable But would come back for sure. Had a good time here
Stayed 2 nights in May 2025

6/10 Okay

Kevan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing view, beautiful hotel.
Stayed 1 night in Jan 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and staff friendly and efficient. Dinner and breakfast was good too. Downside was the 35euros to use the spa for an hour and a half - overpriced for what it is. There is a lovely lounge area that is not put to any use. They light a fire about 5pm and then just let it go out so later in the evening when a fire would be nice it’s just ashes. Would be good if they served after dinner drinks in this area but it’s just dead.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking trip

Walking holiday Camino de Santiago de Gran Canaria. This was second night of our walk it was an excellent place to stay and the Spa facilities were a treat for our tired legs. We ate a the bar cafe which served a good selection of food at a reasonable price. Great views from the room bar and spa
Stayed 1 night in Nov 2024

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities, room comfort

Un site extraordinaire!!

Nous avons passé un excellent séjour. Le site est vraiment extraordinaire..des paysages à couper le souffle! L’hôtel est propre, bien entretenue, petit déjeuner très complet et diner (souper) vraiment bien. Le seul petit bémol : les employés ne sont pas chaleureux et limitent les intéractions avec la clientèle. C’est dommage…mais pas suffisant pour ne pas y retourner. Je recommande fortement,,surtout si vous aimez la randonnée!
Vue de notre chambre…tout simplement incroyable!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and its surroundings are incredible and a unique experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Suhaibit

Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2024

6/10 Okay

Toby

Stayed 1 night in Apr 2024

4/10 Poor

Brett

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dr Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting, great spa with part of pool outside overlooking the valley. Very varied breakfast and dinner was good too. We thoroughly enjoyed our stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

This Parador has wonderful views and is a superb base for walking. Good restaurant and excellent service.
Stayed 2 nights in Feb 2024

2/10 Terrible

Tian

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is in an amazing location with spectacular views. The rooms are spacious with balconies overlooking the views. There is no pool other than as part of a spa complex you have to pay €35 to enter for 2 hours. After you have hiked in the area there is nothing to do at the hotel. Breakfast was fine - good choice and ok service (although the tables were left uncleared) but dinner was very disappointing. The room is very brightly lit and feels like a school dinner hall to me, the first night we had to wait 15 mins in a queue to be seated and then service was very slow and stressed. It was clearly understaffed. The second night we went earlier and were seated quicker but this time our food arrived before anyone had served our drinks and the waiter then nearly threw the wine and water at us in a panic. The food was ok but not amazing. The cafe/bar had only 1 member of staff who was working incredibly hard and we had to wait ages to be served. A couple we had met gave up and didn't get a drink at all. Surely if the hotel employed more staff they would sell more drinks and snacks and pay for the extra staff easily! All in all the views are the best thing about the parador and the customer experience could be dramatically improved.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrea

Stayed 3 nights in May 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As great as expected

Great hotel, what a view! The breakfast was worth paying extra for as it's home made and very fresh. We also enjoyed having dinner on our first night - good quality local food. It's the perfect location for hikes. Also loved the lounge with the cheminee!
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing views

An absolute must for a one-night stay. We chose this hotel for the phenomenal views and easy hiking access and it did not disappoint. Overall I'd give it 4/5. We stayed for 3 nights and there are some areas they could improve in. First of all, the spa is not free for hotel guests. This was not made clear before booking so it's something to keep in mind. You're also limited to 90 minutes. The pool shown in all the pictures does in fact belong to the spa so you won't have access to it as a hotel guest - unless you pay to access the spa for a bit. Some spa features were broken or not working and there wasn't much variety offered. The women's bathroom door doesn't lock and if anyone leans on to it, it lifts the whole door from bottom up, an accident waiting to happen. Fantastic view, but as a guest, you get the same view from your room. The only redeamable side of the spa were the lovely ladies who gave our massages, fantastic. 3/10 Restaurant - absolutely delicious food and great fantastic views 10/10 Hotel stay - I'm not sure if the aircon was broken or we were unable to make it work. But it was definitely hot in the room. The bathroom didn't have proper ventilation so a stale bathroom smell always greeted us upon arrival. Daily upkeep was not up to a 4 star hotel standard. None of our towels were changed, even though requested. The dirty towels from the floor were just hung back. 8/10 Location and views - 100/10
Stayed 3 nights in Sep 2022

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Hotel!

Beautiful hotel with fantastic views! The only problem we had was that the air con was not working When we asked at reception they said that wasn’t working , they didn’t mention that at check in or offered any solution! But the rest was just perfect!
Stayed 2 nights in May 2022

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a one night stay in the hotel and only wished it could have been longer! Spectacular views, friendly staff, a lovely big clean room and a pleasant experience in the spa. We had a meal in the bar area at night which was good and enjoyed the breakfast the next morning which was self service buffet style, however we did not see any warm food options. We would stay again.
Stayed 1 night in Apr 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

Stayed 2 nights in Mar 2022

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022