Ratings based on 544 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 4, 2024 on Hotels
by A traveller
Posted Jan. 16, 2024 on Hotels
le frigo était défectueux, la toilette était défectueuse aussi
by A traveller from Saint-Jean-sur-Richelieu
Posted Jan. 12, 2024 on Expedia
Superior room not worth the price tag
Bed not comfortable and squeaky
Very noisy when traffic and the snowplow cleans the drive way
I recommend choosing a room opposite side of the road.
by A traveller
Posted Dec. 30, 2023 on Expedia
We booked this hotel for a 2 night Christmas family getaway for 12 people.
There were pros and cons to this hotel and I will list them below.
PROS:
• Hotel looked beautiful on the surface or exterior.
• Staff allowed our kids to run around and didn’t bother us about being loud or rowdy since we were a larger group
• Balcony View of the lake is beautiful
• Beautiful bike/walk path just behind the hotel along the water.
• Nordik Spa is really nice and cozy but costs extra $.
• Indoor pool is beautiful but it is not heated and too cold.
CONS:
• If you reserved a room with 2 queen beds, they were hard as a rock and similar to motel beds from the old days and more double size than queen. Those who had 1 bed in the room seemed to be softer and better quality than the rooms with 2 beds.
• We all complained about the pillows. Worst pillows I’ve ever had in a hotel, ever.
• The tv units were huge but the tv was also too large to fit inside the unit. Bizarre. They had the tv sideways in the unit
• Hotel front staff was not knowledgeable about activities in the area, or taxi services.
• Food quality at restaurant was HORRIBLE. Service was very slow to do lack of support for busy waiter. Bar Manager was there, but not helping his waiter who had to take orders and make his own drinks. Manager was rude and unsupportive of his own staff, and extremely unprofessional toward us as customers, and his waiter who was working very hard and was very friendly while being overwhelmed.
by A traveller
Posted Oct. 29, 2023 on Expedia
Excellent
by A traveller from Etobicoke
Posted Oct. 28, 2023 on Expedia
Beautiful hotel with excellent rooms and very friendly staff. Good to use as a base for exploring Granby and the area around it.
by A traveller
Architecture and views
Posted Oct. 23, 2023 on HotelsWe had a family trip and really enjoyed our time at your lovely resort. Great views, easy walkabout the wayerfront and beautiful architecture.
by A traveller
Posted Oct. 9, 2023 on Expedia
Nice hotel nice location. Lots of miscommunication however. Being told different things by different staff re pool hours and restaurant. Not a big deal but we could have planned better.
Staff if very friendly and accommodating.
We came to our room unfortunately there was a bad smell so we asked to move rooms and was accoudated.
Pools are nice but need a bit of maintenance…
by A traveller
Posted Oct. 6, 2023 on Expedia
Yup
by A traveller
Posted Sep. 28, 2023 on Expedia
The hotel is clean and comfortable, but feels old and tired.
