Note fondée sur 169 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfection!
Publié le 16 oct. 2023 sur HotelsGrand Haven is my 2nd home and Captain's Cottage is my 2nd home. I have stayed here many times and it's always perfect. So clean (without the toxic clean smell), very comfortable and a perfect location to downtown and the lake.
par un voyageur de Streamwood
Publié le 12 oct. 2023 sur Expedia
Was a real nice place
Close to bike trail and river walk to lake
par un voyageur
Publié le 29 sept. 2023 sur Expedia
par un voyageur de Canton
Publié le 6 sept. 2023 sur Expedia
I booked property same morning 5 hours prior to our arrival. I received immediate email confirmation of my stay and that I would receive a follow up email w a code to the lock box closer to check in (3:00 pm); I checked my email 3x times in route and nothing. We arrived about 2:40 and still no email or any communication re lock box code and entry! I called the property 3 times at the number listed on Expedia reservation as well as their own website but no answer, each time leaving a VM. I called Expedia who put me on hold and attempted to reach the property, same results! Expedia gave up after another wait and attempt and offered to book me someplace else, a Best Western.. I refused since not a similar property off the beach/boardwalk area which was the attraction to booking in the first place. A competitor property next door attempted to call property mgr at a different number they had and left a msg to give me a call.. a guest staying on a lower level who I introduced myself to also called and did same.. 2 1/2 hours later while dining nearby, I received a call from Tiffany, the property check in rep apologizing that she had not noticed the reservation & didn’t have access to email for a while! Unbelievable, since there was no issues w booking the property n getting a confirmation email (which I suspect was auto generated). Who’s manning the gatehouse?? After requesting n initially refuted I was granted a 4 pm check out. That was nice but an xtremely frustrating xperience!
par un voyageur
Publié le 30 août 2023 sur Expedia
We will be back!
par un voyageur
Publié le 21 juill. 2023
I have traveled a lot and this place is the cutest little place ever! Perfect walking distance to everything fun in Grand Haven. We’re watching the light/water show from our room! Can’t wait to come back again!
par un voyageur
Publié le 4 juin 2023 sur Expedia
Excellent location to walk to everything downtown Grand Haven
par un voyageur
We will be back!
Publié le 2 juin 2023 sur HotelsThis place was amazing!! Super clean, spacious, and fantastic location! You can walk everywhere.
par un voyageur
Publié le 30 mai 2023 sur Hotels
par un voyageur
Publié le 1 mai 2023 sur Expedia
Very clean, just steps from the lakefront and dining/brewery options. Bathroom was really nice - massive tub. Room was very large. Having a smart tv option could have been a bonus minus just cable. Walls are pretty thin. But otherwise great stay and very communicative property managers. Easy check-in and parking lot a bonus.
