Sonesta Hotel Grand Rapids Airport

3.0 star property
3-star hotel in Kentwood

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Photo gallery for Sonesta Hotel Grand Rapids Airport

Lobby
Property preview
1 bedroom, in-room safe, individually decorated, individually furnished
Coffee shop
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available

Explore the area

View in a map
3333 28th St SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪5 min walk‬
  • Calvin College
    ‪2 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪8 min drive‬

Room options

Suite, 2 Queen Beds, Kitchenette

7.2 out of 10
Good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Family Suite, Multiple Beds, Pool View

  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Business Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchenette

8.8 out of 10
Excellent
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

7.4 out of 10
Good
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(63 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

8.4 out of 10
Very good
(132 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Grand Rapids

Kentwood stay.Within a 10-minute walk of this Kentwood hotel, you'll find Woodland Mall and Centerpointe Mall. AMF Eastbrook Lanes and Orbit Room are also within 2 miles (3 km).

What's nearby

  • Woodland Mall - 5 min walk - 0.5 km
  • Calvin College - 2 min drive - 1.8 km
  • MSA Fieldhouse - 6 min drive - 6.5 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 9.6 km
  • Van Andel Arena - 14 min drive - 16.0 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪BJ’s Restaurant & Brewhouse - ‬5 min walk
  • ‪Zason Latino - ‬7 min walk
  • ‪Crumbl Cookies - ‬6 min walk
  • ‪Krispy Kreme - ‬4 min walk

About this property

Sonesta Hotel Grand Rapids Airport

3-star hotel in Kentwood
Sonesta Hotel Grand Rapids Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4036 square feet (375 square meters) and includes conference space. The business-friendly Sonesta Hotel Grand Rapids Airport also features a terrace, laundry facilities, and a convenience store. An area shuttle within 3 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

  • 183 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 4036 sq ft of conference space
  • 375 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 mi
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 45-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1036 out of 2123 reviews
Rating 8 - Good. 476 out of 2123 reviews
Rating 6 - Okay. 268 out of 2123 reviews
Rating 4 - Poor. 156 out of 2123 reviews
Rating 2 - Terrible. 187 out of 2123 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Some furniture was very worn. Fine for price.
Stayed 1 night in Aug 2025

10/10 Excellent

Giang

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and low cost

Quiet and convenient.
Stayed 1 night in Jun 2025

8/10 Good

Guillermo

Travelled with group
Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Bryan

Stayed 2 nights in Jun 2025

4/10 Poor

Genasea

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No working deadbolt on room door, asked for another room, same thing. Shower water never got hot, was lukewarm at best. Shower had huge crack in wall, and seemed to also not get cleaned well
Stayed 1 night in Jun 2025

10/10 Excellent

Danyelle

Travelled with family
Liked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Good service.
Stayed 1 night in Apr 2025

10/10 Excellent

Ildiko

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Amenities
Everything was relatively new. The rooms were very clean. The staff was very friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Pat

Liked: Cleanliness
The furniture needs to be replaced. The chair was falling apart.
Stayed 1 night in Jun 2025

10/10 Excellent

Sifat

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel w
Stayed 2 nights in Jun 2025

6/10 Okay

Gema

Stayed 3 nights in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The day was fine, the hotel was reasonably priced, and the accommodations were in line with the price. Convenient location.
Stayed 1 night in Jun 2025

6/10 Okay

Barbara

Travelled with family
Disliked: Amenities
Property is older but with renovations. Bed was excellent. Linens okay. We did not expect sheet change for our 2 night stay but thought the bed would be made and clean towels left. I guess that is no longer standard but we got a towel from the front desk. Their website states "Breakfast available" and we did see a beverage/snack area off the lobby. But it was closed when we went down at 9 am looking for coffee. We were told by the front desk to just walk down the block to Starbucks, "sorry". So just be aware. Also, we had to check in late but read that if it was before 10 PM the lobby was open. Nope, it was locked. The very unfriendly front desk person unlocked it and we were told that with the mall nearby sometimes people looking for trouble would hang out in the hotel so they lock up early. The bar also closed before it's published 11 pm time. Overall, with so many hotel choices in that airport/mall area we will choose a different one next time. BTW, Woodland Mall is very nice, upscale, clean.
Stayed 2 nights in Jun 2025

8/10 Good

Iris

Liked: Cleanliness, amenities, property conditions & facilities
Desk chairs need to be trashed. They are peeling and not appealing to sit in. Rooms could use some minor updates but overall good stay. I've stayed before and would stay again if necessary.
Stayed 1 night in Jun 2025

6/10 Okay

Seth

Liked: Cleanliness, staff & service
Room cleanliness was acceptable. The cleanliness of the common areas including the hallway carpets and elevator needed attention.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, beds are comfortable, staff is helpful and welcoming.
Stayed 1 night in Jun 2025

6/10 Okay

Antoine

Liked: Amenities
Out side not clean and people drink crazy in parking lot
Stayed 2 nights in Jun 2025

10/10 Excellent

CALVIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concert weekend

We enjoyed the spacious room and friendly front desk
Stayed 3 nights in Jun 2025

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was completely trashed. It was gross.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness
Clean, cheap, great weight room
Stayed 1 night in Jun 2025

10/10 Excellent

Brianna

Liked: Cleanliness
N/A
Stayed 1 night in Jun 2025