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Staybridge Suites Grand Rapids-Kentwood by IHG

3.0 star property
3-star hotel in Kentwood

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Photo gallery for Staybridge Suites Grand Rapids-Kentwood by IHG

Property amenity
Restaurant
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI, 49512
  • Place, Centerpointe Mall
    ‪8 min walk‬
  • Place, Woodland Mall
    ‪16 min walk‬
  • Place, Calvin College
    ‪3 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(18 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communication, Accessible Tub)

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communication, Accessible Tub) | Room amenity

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communication, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communication, Roll-In Shower)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

  • 78 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.2 out of 10
Very good
(16 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen

Studio Suite, Kitchen

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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Exterior

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  • Pool
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  • Free WiFi
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4.2 out of 5, Very good, 1,007 reviews
The price is CA $144
CA $170 total
includes taxes & fees
Feb 3 - Feb 4
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About the area

Grand Rapids

Kentwood stay.Within a 15-minute walk of this Kentwood hotel, you'll find Centerpointe Mall and Orbit Room. AMF Eastbrook Lanes and Woodland Mall are also within 2 miles (3 km).

What's nearby

  • Centerpointe Mall - 8 min walk - 0.7 km
  • Orbit Room - 10 min walk - 0.8 km
  • Woodland Mall - 16 min walk - 1.4 km
  • Calvin College - 3 min drive - 2.9 km
  • Patterson Ice Center - 3 min drive - 2.9 km

Getting around

  • Grand Rapids Station - 18 min drive
  • Gerald R. Ford International Airport (GRR) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪BJ’s Restaurant & Brewhouse - ‬14 min walk
  • ‪Crumbl Cookies - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • Texas Roadhouse

About this property

Staybridge Suites Grand Rapids-Kentwood by IHG

3-star hotel in Kentwood
Staybridge Suites Grand Rapids-Kentwood by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Grand Rapids-Kentwood by IHG. Free self parking is available. The property offers extended parking privileges.

This 3-star Grand Rapids hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Staybridge Suites Grand Rapids-Kentwood by IHG offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenity
Staybridge Suites Grand Rapids SW - Grandville by IHG
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  • Hot tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, 912 reviews
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CA $173 total
includes taxes & fees
Feb 1 - Feb 2
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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 176 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Rapids-Kentwood
Staybridge Suites Rapids-Kentwood Hotel
Staybridge Suites Rapids-Kentwood Hotel Grand
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Hotel Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Grand Rapids Staybridge Suites Grand Rapids-Kentwood Hotel
Hotel Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids Kentwood

Staybridge Suites Grand Rapids-Kentwood by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 252 out of 522 reviews
Rating 8 - Good. 136 out of 522 reviews
Rating 6 - Okay. 69 out of 522 reviews
Rating 4 - Poor. 28 out of 522 reviews
Rating 2 - Terrible. 37 out of 522 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yadira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and the bed was comfortable. There are stores near by, I believe we saw a ti max, Ross etc..
Stayed 1 night in Oct 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in staff was not present for 15 minutes while we waited. She was in the restroom and told us that she put the sign on the counter that she was assisting others and she had to take care of herself, Room was dirty and the door had a large gap at the bottom.
Stayed 1 night in Sep 2025

6/10 Okay

Rita, Baroda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpeting throughout the public areas and guestrooms were very soiled. They don't appear to be vacuumed or extracted regularly. Only one jet was working in the outdoor hot tub. No clock radio in the room.
Stayed 2 nights in Sep 2025

8/10 Good

Ana E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff room is very nice and clean we had no issues and would come back
Stayed 3 nights in Sep 2025

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was truly kind and helpful with check-in. The room itself was a let down. In comparison to the photos, the room was much smaller. Aside from that, the room was clean and comfortable. The pool was outside, which i wasnt aware. The breakfast was a full spread and good!
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Danielle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

mark

Good place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down best breakfast ever! Beautiful grounds! Lovely pool! Workout room well-equipped! Friendliest staff! Comfortable room that feels more like home than a hotel! We stay here every time we are in Grand Rapids! Highly recommend!
Stayed 2 nights in Aug 2025

8/10 Good

Taylor

Liked: Cleanliness, room comfort

Nice little hotel

Nice hotel! Wish we were able to use the pool. Maybe next time. Hotel room was pretty clean, except we had to call down for whole new bed sheets. Our had stains on them. Other than that the hotel was nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hailey

Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor pool, hot tub & pergola area!

We stayed in a king studio which had a kitchen and living space - great room! The outdoor hot tub and pool is a beautiful spot to hang out after a day of traveling. This is why I booked here as it was the only hotel in the area with outdoor pool & hot tub. Breakfast was average. The only thing that did not meet our expectations was our room smelled like Chinese food and the front desk did not have anything to get rid of it.
Stayed 2 nights in Jul 2025

8/10 Good

Ale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so amazing
Stayed 7 nights in Jul 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service, amenities
The hotel is nice and in a good, convenient location. Although it rained the day we were there, the outside pool and area looked very nice. Amble parking, and the check in was quick and friendly. The room that we had, 143, a King suite with separate bedroom, was spacious with comfortable beds and sitting area. However, both of the phones were broke, there was only one small trash can in the living area, and the bathroom was not clean. The paint on the door of the bathroom was pealing and there was some brown substance (hoping it wasn't fecal matter) on the inside of the door. The "dinner" that they served that night was very basic at best and the breakfast was not good at all. They did have plenty of coffee, tea, juices and soft drinks available. All in all, our stay was ok and we would probably give it another try.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ale

Stayed 1 night in Jul 2025

4/10 Poor

Genna

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was a bit stand off-ish, asked if we could keep our 3 bags behind the check in desk to avoid being in a locked car in a heat wave, but lady at the desk seemed a little put out at the idea, gave no eye contact, wasn't friendly at all. Also, rooms were a bit dated, stained carpets, the options for breakfast were limited compared to other hotels. Also wanted to buy from the pantry after dinner (dessert for kids) but after waiting 15 min no one showed at the desk, so we just went back to the room. Wont be staying here again, esp with 20 other better options in a mile radius.
Stayed 2 nights in Jul 2025

4/10 Poor

Audriana

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Dishwasher was dirty and the room smelled stale
Stayed 1 night in Jul 2025

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Trevor

Stayed 1 night in Jul 2025

10/10 Excellent

Miroslava

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place wonderful
Stayed 4 nights in Jul 2025

8/10 Good

EMILIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay! So much so we added another night.
Stayed 1 night in Jul 2025