Any other time I have had a hotel that was not acceptable I have toughed it out because I prepaid. Not with this hotel. The smell of cigarettes and mold or mildew was overwhelming from the moment we opened the door. I refused to step inside therefore we tossed the key in the room and wasted the money spent. The lobby closed and there was not any other option except to leave.
The Lady at the front desk service was great, She has an adorable dog, and she was very kind. The room was tempature controlled well, and the bed was comfortable.