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The Palm Court Hotel

3.0 star property
3-star beachfront hotel near Norfolk Broads

Choose dates to view prices

Photo gallery for The Palm Court Hotel

Enjoy a refreshing swim in the pool surrounded by a tiled border and a brick wall.
Cozy retreat with two beds, a table, and a chair, set against a warm and inviting backdrop.
Stunning Victorian-style townhouses with bay windows and ornate detailing line the charming street.
Relax in a comfortable seating area with a sofa, chair, and floor lamp, surrounded by artwork and a potted plant.
Enjoy a meal with a city view from the dining area, featuring a framed desert landscape and elegant decor.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
North Drive, Great Yarmouth, England, NR30 1EG
  • Britannia Pier Theatre
    ‪7 min walk‬
  • Great Yarmouth Beach
    ‪16 min walk‬
  • The Pleasure Beach
    ‪3 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪37 min drive‬

Room options

View all photos for Double Room, Sea View

Relax in this inviting room with a comfortable bed, a convenient nightstand, and a cozy chair by the window.

Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Two single beds with striped bedding, a small table, and a comfortable armchair.

Twin Room, Sea View

  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room plus Single

Two beds with comfortable linens and accent pillows, a desk for work, and a chair for relaxation.

King Room plus Single

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Luxury Superking

Rest in comfort with a large bed and a nightstand featuring a telephone and a small drawer.

Luxury Superking

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superking

Enjoy a restful stay in this stylish room with a comfortable bed, decorative pillows, and a beautiful painting.

Superking

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Relax in a serene hotel room with a neatly made bed, nightstand, and artwork.

Basic Double Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room, Multiple Beds

Relax in a stylish room with a large bed and modern design.

Classic Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

Comfortable room with a neatly made bed, bedside table, and desk with chair.

Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Relax in this cozy space with a single bed, chair, and TV.

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Two single beds with headboards and pillows, a nightstand with a telephone and writing station.

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Cozy retreat with a bunk bed setup, wardrobe, and en-suite bathroom featuring a shower and toilet.

Family Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the area

Great Yarmouth

On the beach.Within a 5-minute walk of this Great Yarmouth hotel, you'll find Venetian Waterway Gardens and Caister-on-Sea Beach. Britannia Pier Theatre and Scroby Sands Visitor Centre are also within half a mile (1 km).

What's nearby

  • Britannia Pier Theatre - 7 min walk - 0.7 km
  • Great Yarmouth Beach - 16 min walk - 1.4 km
  • Sea Life Great Yarmouth - 19 min walk - 1.7 km
  • The Pleasure Beach - 3 min drive - 2.3 km
  • Gorleston Beach - 7 min drive - 6.2 km

Getting around

  • Great Yarmouth Station - 19 min walk
  • Norwich (NWI-Norwich Intl.) - 38 min drive

Restaurants

  • ‪Prince Regent - ‬10 min walk
  • ‪Britannia Pier - ‬6 min walk
  • ‪Britannia Pier Tavern Bar - ‬6 min walk
  • ‪Pub on the Prom - ‬6 min walk
  • ‪Beach Terrace Tea Rooms - ‬5 min walk

About this property

The Palm Court Hotel

3-star beachfront hotel near Norfolk Broads
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and meeting rooms are available.

Public spaces have free WiFi. An indoor pool, a terrace, and tour/ticket assistance are also featured at The Palm Court Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Great Yarmouth hotel.

  • 69 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1890
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
The Palm Court Hotel offers 69 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Polish, Portuguese

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to April 1 2026 (dates subject to change):
  • Swimming pool
The property is closed between December 18 and February 11.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Palm
Burlington Palm Great Yarmouth
Burlington Palm Hotel
Burlington Palm Hotel Great Yarmouth
Burlington Great Yarmouth
Burlington Hotel Great Yarmouth
Burlington Palm Hotel Great Yarmouth, Norfolk
Palm Court Hotel Great Yarmouth
Palm Court Great Yarmouth
The Palm Court Hotel Hotel
The Palm Court Hotel Great Yarmouth
The Palm Court Hotel Hotel Great Yarmouth

The Palm Court Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 222 out of 479 reviews
Rating 8 - Good. 162 out of 479 reviews
Rating 6 - Okay. 56 out of 479 reviews
Rating 4 - Poor. 27 out of 479 reviews
Rating 2 - Terrible. 12 out of 479 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Staff were lovely and friendly. We loved the lift and the pool.
Stayed 2 nights in May 2025

8/10 Good

Gordon

Stayed 4 nights in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly service
Stayed 1 night in Apr 2025

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short notice break for me. Palm Court delivered perfectly for my 'no frills' needs. I will definitely return.
Stayed 5 nights in Apr 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realy nice old building, staff were friendly and helpful. I found the room a little on the small side.
Stayed 2 nights in Apr 2025

10/10 Excellent

neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Golf trip

Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and nightporter were all amazing, hotel is rite near everything but far enough away to be quiet. Rooms could do with modernising however they are fully functional and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Bulent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely the View from the Hotel brilliant
Stayed 1 night in Sep 2024

10/10 Excellent

Becky

Stayed 2 nights in Aug 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As above
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Room comfort

Great Yarmouth - happy weekend

Wonderful staff and good location. Thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up! 👍

Friendly staff, clean room, comfortable eating areas and lovely food
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel was excellent. Everything easy and convenient in room. And really liking great yarmouth.
Stayed 3 nights in Aug 2024

6/10 Okay

Franck

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reception great, room clean but very dated and tiny for a double, definitely too small for 2
Stayed 1 night in Aug 2024

8/10 Good

Adrienne

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly and helpful staff

Very friendly and helpful staff. Room was good.Comfy bed. Bad point was there is no grab handle to hold onto when stepping in and out of the bath. The bath was set into a frame work which made it wide to step over.I had to lean over and hold onto the sink. An accident waiting to happen. Impossible for anyone with mobility issues to use the shower. We had one breakfast, which was lovely and used quality ingredients if a tad expensive at £13 each
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Travelled with family
Liked: Staff & service
The reception was lovely. The lady at the front desk was very welcoming and friendly. The room was not as described on the website. Our room backed onto a football pitch and the flood lights shine directly into the room. The room itself wasn’t thoroughly cleaned. Under the desk on the floor was old chewing gum, along the top of the wardrobe was thick dust. The bathroom was clean but the handle for the bath was very rusty. Our bedroom window was filthy full of handprints and smears as well as seagull mess. Overall, i don’t think the hotel is worth the money, it needs updating decorating wise and better cleaning. There is onsite parking as long as you can get a space as there’s not many for a hotel of this size.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disabled clients beware

I am disabled and informed the hotel of my mobility difficulties, prior to my stay. I was told if I needed a soft pillow or a mattress topper I should bring my own, there are no designated parking spaces, for disabled guests and I was told if I needed to park in the overflow car park, it was only a short walk! Try a short walk with arthritis in your joints and spine! I was given a room that required me climbing 6 stairs! When I asked to be put somewhere more suitable, I was told they didn't have any other room, so basically take it or leave it. That was the receptionist Nicki's attitude, she didn't welcome us or provide details of booking for breakfast or any information regarding the facilities. I have to say, had I not been so tired, I would have tried to find somewhere else to stay. The other staff, however were very nice and one young lady even carried my walker up the 6 stairs to my room for me. I fell in the bath as there were no handrails, on the wall only on the side of the bath, however I was so desperate to bathe, as the shower was far too hot, I tried to use the bath, what a mistake. There was mould around the silicone around the bath tub. The bed was uncomfortable, even with my own mattress topper. I found sweet wrappers beside the bed, that weren't ours. There was a strange smell in the hotel, which was very unpleasant, and guest have to go through the dining room to leave, which is unpleasant for those dining.
Stayed 3 nights in Aug 2024

8/10 Good

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Rosann

Travelled with partner
The Dunes restaurant- food exemplary, friendly helpful waitress (only member of staff who was). Receptionists conspicuous by their absence, I’m guessing because they were covering too many other duties rather than anything els, cost cutting exercises?
Stayed 1 night in Aug 2024

6/10 Okay

Costas

Position Needs updating
Stayed 1 night in Aug 2024