Ratings based on 142 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 15, 2023 on Expedia
This hotel is absolutely phenomenal in every way. The gardens are immaculate and well maintained, the pool is great and lots of parasols and sun loungers and the private beach is also great. The staff are incredibly helpful and friendly and the food is absolutely delicious and you have a lovely view of the sea at meal times. I can't recommend this place enough. Suitable for everyone and only a 10 minute taxi from Heraklion airport and you can book the transfer through the hotel. The facilities are amazing; lots of activities throughout the day like aqua zumba, yoga, mini golf, table tennis, volleyball etc etc. So many things to do - I even did a Greek lesson! 10/10 and would stay here every time. It's exactly like it looks in photos, if not better!
Comment from Hotel Management
Jul. 18, 2023 by Civitel Creta Beach, Hotel Management
Dear Andrew James,Let us thank you for choosing Civitel Creta Beach for your stay and we are glad we were able to meet and exceed your expectations. We are proud that the unique view, pool, facilities and delicious food contributed to your positive experience. We hope to have the chance to welcome you back at Civitel Creta Beach in the nearest future.Kind Regards,
by A traveller
Posted Jul. 10, 2023 on Expedia
Comment from Hotel Management
Aug. 22, 2023 by Civitel Creta Beach, Hotel Management
Dear Zorica,Many thanks for taking the time to share with us your rating on your Civitel Creta Beach experience. Look forward to your future visits!Best regards,
by A traveller
Posted Jun. 25, 2023 on Expedia
Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket.
Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.
Comment from Hotel Management
Jun. 27, 2023 by Civitel Creta Beach, Hotel Management
Dear John,Thank you for choosing to stay at the Civitel Creta Beach. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We would love to welcome you back in the nearest future.With Best Regards,
by A traveller
Posted Apr. 23, 2023 on Expedia
This is a beautiful resort, not too big, right by the sea. It has a lovely sandy beach, with sun beds and umbrellas. At the time we were there, it was not crowded.
The rooms in the bungalow were clean & spacious. It was also fairly quiet.
It’s clear the season is new and this was apparent in the gardens which needed attention. This is perhaps my only criticism. There is potential for them to look way better once they’ve been attended to.
The staff were attentive and helpful. Special mention to George at reception as well as Eva. They were very helpful to us. The hotel manager (maitre) was also always very helpful to us when we needed it.
We travelled for my cousins birthday and we got some complimentary alcohol & sweets in our room. This was very thoughtful and we appreciated it.
I managed to get my upgrade to a bungalow as well as late checkout as I’m an Expedia VIP member.
An altogether very good stay.
Comment from Hotel Management
Apr. 25, 2023 by Civitel Creta Beach, Hotel Management
Dear Edith, Let us thank you for choosing Civitel Creta Beach for your stay and we are glad we were able to meet and exceed your expectations. We are proud to know that you enjoyed the beautiful beach, friendly staff and comfortable room. We are looking forward to welcoming you again in the nearest future.Kind Regards,
by A traveller
Posted Apr. 3, 2023 on Expedia
Genuinely had the best time here in Crete. The room i stayed in had everything you needed for a comfortable stay, the pool area is beautiful and the hotel is located right on the beach. You are walking distance from shops, restaurants and a supermarket is about a 20 min walk. There was a good selection of food for each meal and the staff are THE FRIENDLIEST people I’ve ever met. So welcoming and so kind.
Comment from Hotel Management
Apr. 6, 2023 by Civitel Creta Beach, Hotel Management
Dear Leanne,Thank you for choosing to stay at the Civitel Creta Beach. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are pleased to note that you enjoyed the comforts of our hotel including your stay and our food. We would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Best Regards,
by A traveller
Posted Jul. 25, 2022 on Hotels
Comment from Hotel Management
Jul. 26, 2022 by Civitel Creta Beach, Hotel Management
Dear Boris,
We very much appreciate the lovely rating you have shared with us and look forward to welcoming you back soon at Civitel Creta Beach.
Kind regards,
by A traveller
Posted Apr. 5, 2022 on Expedia
It was low season but still excellent service. Breakfast bar huge availability of freshly laid out food. I expect very crowded in high season but served us very well at end of March. Sea and pool too cold. Excellent base from which to explore the island with hired car. Very good local restaurants. Did not use hotel amenities much but was our choice.
Comment from Hotel Management
Jul. 11, 2022 by Civitel Creta Beach, Hotel Management
Dear Yvette,
Thank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at Civitel Creta Beach. Warm regards,
by A traveller
Posted Sep. 11, 2021 on Expedia
The property was beautiful and well laid out. There is only one pool but it is quite huge. The massages are currently indoor/outdoor facility which was very relaxing with the breeze blowing through. There were built in racks outside to hang wet towels and clothes.
It stated not to drink the water. There was water in the refrigerator but no note to say it is free. We received water at our door on the last day.
by A traveller
Posted Aug. 7, 2021 on Expedia
The hotel is goo, territory is beatuful. Staff is very friendly and helpful.
Room's furniture is a little bit outdated
by A traveller
Posted Jul. 7, 2021 on Expedia
