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Elounda Bay Palace, a Member of the Leading Hotels of the World

5.0 star property
5-star beachfront hotel with 3 restaurants

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Photo gallery for Elounda Bay Palace, a Member of the Leading Hotels of the World

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Property preview
Deluxe Bungalow, Sea View
Private beach, sun loungers, beach umbrellas, beach towels
2 bars/lounges, poolside bar, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Elounda, Agios Nikolaos, Crete Island, 72053
  • Place, Elounda Windmills
    ‪17 min walk‬
  • Place, Plaka Beach
    ‪12 min drive‬
  • Place, Spinalonga
    ‪27 min drive‬
  • Airport, Sitia (JSH)
    ‪79 min drive‬

Room options

View all photos for Classic Room, Mountain View

Classic Room, Mountain View

Classic Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room, Partial Sea View

Classic Room, Partial Sea View

Classic Room, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room, Sea View

Classic Room, Sea View

Classic Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Bungalow, Sea View

Deluxe Bungalow, Sea View

Deluxe Bungalow, Sea View

  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Bungalow, Partial Sea View

Superior Bungalow, Partial Sea View

Superior Bungalow, Partial Sea View

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Suite, Garden View (Open Plan)

Family Suite, Garden View (Open Plan)

Family Suite, Garden View (Open Plan)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Sea View

  • 55 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

Mediterranean Villa Front Sea View Private Pool

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Superior Bungalow Front Sea View sharing a pool

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Garden View

Family Room, 2 Bedrooms, Garden View

Family Room, 2 Bedrooms, Garden View

  • 55 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Luxury Suite Sea View with shared Pool

  • Sleeps 3
  • 1 King Bed

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About the area

Agios Nikolaos

On the beach.Within a 10-minute walk of the hotel, you'll find Alykes of Elounda and Hiona Beach. Elounda Windmills and Christian Basilica Poros Elounda are also within 2 miles (3 km).

What's nearby

  • Hiona Beach - 14 min walk - 1.2 km
  • Elounda Windmills - 17 min walk - 1.5 km
  • Christian Basilica Poros Elounda - 19 min walk - 1.6 km
  • Plaka Beach - 12 min drive - 6.8 km
  • Spinalonga - 27 min drive - 7.7 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 54 min drive

Restaurants

  • ‪Ergospasio - ‬13 min walk
  • ‪Dimitri's Steak House - ‬19 min walk
  • ‪Ferryman - ‬14 min walk
  • ‪Nafsika - ‬3 min drive
  • ‪Lotus Eaters - ‬14 min walk

About this property

Elounda Bay Palace, a Member of the Leading Hotels of the World

5-star beachfront hotel with 3 restaurants
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Elounda Bay Palace, a Member of the Leading Hotels of the World like a complimentary children's club and a seasonal outdoor pool.

Free breakfast is available daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, a health club, and a steam room. Free self parking is available.

This 5-star Agios Nikolaos hotel is smoke free.

  • 262 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1974
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Elounda Bay Palace, a Member of the Leading Hotels of the World offers 262 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Chenot Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

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Property amenities

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Tennis
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to April 11:
  • Bar/Lounge
  • Beach
  • Business center
  • Children's club
  • Dining venue(s)
  • Fitness facilities
  • Golf course
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Elounda Bay Palace Hotel
Elounda Bay Palace a Member of the Leading Hotels of the World

Elounda Bay Palace, a Member of the Leading Hotels of the World Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 256 reviews
Rating 8 - Good. 65 out of 256 reviews
Rating 6 - Okay. 16 out of 256 reviews
Rating 4 - Poor. 15 out of 256 reviews
Rating 2 - Terrible. 4 out of 256 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, helpful & friendly staff. Food very good - great breakfast and good variety of evening restaurants. Walking distance to Elounda town for local restaurants and bars, and boat trips. We would definitely recommend and go back in the future. Maybe not ideal for those with limited mobility as large and spacious hotel on a number of levels with limited lift access.
Stayed 6 nights in Jun 2025

6/10 Okay

Peter

Stayed 7 nights in Jun 2025

10/10 Excellent

Meigen, Perrysburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous well maintained hotel with top notch service. The room was very comfortable. The breakfast buffet has anything you could possibly want and the dinner restaurant choices on the resort are all lovely. The perfect relaxation spot. The spa is great too! I had the best pedicure ever there. I wish we could have stayed longer!
Stayed 2 nights in Jun 2025

10/10 Excellent

Victoria

The customer service here was second to none!
Stayed 10 nights in May 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb holiday, staff and service exemplary. Thoroughly recommend
Stayed 7 nights in May 2025

10/10 Excellent

Jonathan

Stayed 7 nights in Oct 2024

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, fabulous friendly and attentive staff, brilliant amenities. Can’t fault it.
Stayed 4 nights in Oct 2024

8/10 Good

Chaya

Travelled with group
Liked: Cleanliness, staff & service
The staff was very friendly and professional. The area around was beautiful. We had a pool which we shared with only one unit and an amazing view! Unfortunately, the room was quite outdated, and some things didn’t work the best. When we requested anything, it took a very unusual long time to get it or we would need to ask again after an hour or two. The food was great! We thoroughly enjoyed the buffet breakfast and dinner.
Stayed 2 nights in Sep 2024

10/10 Excellent

David, Sarre Kent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay We come every year Perfect
Stayed 8 nights in Sep 2024

8/10 Good

Philip Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and beach area. Very clean and spacious inside. Breakfast was nice but didn't enjoy the evening buffet which comes with the booking if you want it or not. Drinks and restaurant food in the hotel very expensive. However there are plenty of restaurants and shops nearby if you don't like an evening buffet or expensive drinks or meals.
Stayed 14 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elounda Bay Palace

The resort is truly five star and my stay included half board and was quite good. My ocean view suite was spacious and well appointed and maintained. The private sand beaches are quite nice there are four of them. The resort is very large with plenty of dining options which they provide a 30 euro discount. Had dinner at the Peruvian/Japenese restaurant and it was great. The service was very excellent overall, friendly, welcoming and accommodating. The lobby is dated and would truly benefit from a contemporary refresh, first impressions are important. There are very nice water sport offerings for an extra charge but reasonable. The gym is very nice there are a few, and you have quite a few pools to chose from. The location is paradise with sweeping views of the see and mountains. Upgrading your room is well worth it. Highly recommend for a relaxing time in Eastern Crete. A taxi into town Agios Nikolaus is 15 euros and 15 minutes. The town is very charming with plenty to do, shopping, dinning and bars.
Stayed 5 nights in Sep 2024

10/10 Excellent

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, first class service. Good food (excellent buffet). Everything well thought out. We really enjoyed our stay and we would be happy to go back.
Stayed 7 nights in Jul 2024

8/10 Good

Giacomo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty resort, with very beautiful private beach/pools/bars on the water and nice restarants, in a quiet and secluded yet very well connected spot next to the cute towns of Agios Nikolaos and Elounda. Good food options for breakfast and dinner (did half board). My only negative comment is that, being a luxury 5 star hotel, they need to offer complimentary water to their guests, considering how hot is the weather. Also, I found the way they hid minibar menu pricing quite malicious, it was literally hidden in a different drawer than the minibar and found it by chance (in other luxury resorts I’ve been, it’s always been free). Besides, water was so overpriced and well above the price capped by the Greek government (maybe they think tourists don’t know?!). Again, this is minor, but got annoyed, as I felt deceived.
Stayed 4 nights in Jul 2024

4/10 Poor

Peter

Travelled with family
Disliked: Property conditions & facilities
Dated and shabby property. Needs update in rooms and common spaces. Food was just ok or average. Coffee not very good. Beach water had garbage washing up. Our room was complimentary updated when we arrived and some of the staff were very kind.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

It was a fantastic three day stay over the Easter period.
Stayed 3 nights in May 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful place with a nice private beach. Great for relaxing
Stayed 8 nights in Oct 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

GOTCHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great: place, service, facilities!
Stayed 5 nights in Sep 2023

10/10 Excellent

Kateryna, Staten island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Amazing grounds, food, beach. Staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kostas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very pretty hotel. It is run professionally. It is in a great location with a very picturesque private beach. Drinks and food is pricey for Greece. The personnel were very friendly. Rooms are getting a bit old but everything was clean and in working order. I wholeheartedly recommend this hotel to anyone considering to stay in this part of Crete.
Stayed 5 nights in Aug 2023

10/10 Excellent

Fungai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful sraff who made me feels so at home.
Stayed 5 nights in Aug 2023

10/10 Excellent

Alex

Stayed 3 nights in Aug 2023

6/10 Okay

Ahmad

Liked: Cleanliness, staff & service
The hotel doesn’t match with the value of the money paid for it, the rooms are very small.
Stayed 3 nights in Jul 2023

8/10 Good

Milena

Travelled with family
Liked: Cleanliness, amenities
This hotel does not meet standards for 5* hotel. Nature, beach, sea are wonderful. Hotel itself is old and has not been invested in it or renovated. We had to change room 4 times in 5 days. Staff at reception was really bad and unfriendly with exception of Yannis and Maria who were both very nice and professional. First staff at reception gave us a room with 15C inside and told us that room temperature can not be adjusted. We paid for a room for 3 people. This first room she gave us was extremely small. I asked to give as a room where we could adjust room temperature and she was not honest and told us that they dont have it( not true later we found).I would say it was eco room not a standard one. We were freezing there and requested to change a room and then they gave is a room where it was 30C and told us itwas sunny room. It was very disappointing. It is a shame that management does not invest at all in this hotel because nature and hotel are wonderful. Not having functioning AC is simply not acceptable for 5* hotel. Even third room which was the best we had experience that chair broke on balcony and bathroom door was not working so we had to use another room for one night. Food was amazing. Staff in main restaurant was wonderful. It was very clean. Cleaning lady was coming twice and cleaning. I would say that part was exceptional. I loved nature, food, location. But management and reception staff with exception of 2 people I mentioned before was really disappontimg.
Stayed 9 nights in Jul 2023

10/10 Excellent

Sadie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very responsive. Great food. Very beautiful.