Ratings based on 80 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 5, 2023 on Expedia
Staff created a very relaxed atmosphere with good services and good facilities.
Rooms perhaps a bit tired and shower not easy to operate.
Comment from Hotel Management
Oct. 5, 2023 by Elounda Garden Suites Management, Hotel Management
Dear Christopher,Thank you for taking time to share your lovely feedback following your recent stay with us.We are pleased to read that we have managed to meet your expectations and to have offered you such a nice and memorable stay.Warm regards,Elounda Garden Suites Management
by A traveller
A Súper Place to stay in Elounda
Posted Aug. 18, 2023 on HotelsVery friendly and helpful staff. Bedroom was clean and comfortable. Overall, excellent place to stay in Elounda.
Comment from Hotel Management
Oct. 5, 2023 by Elounda Garden Suites Management, Hotel Management
Dear Christopher,Thank you for taking time to share your lovely feedback following your recent stay with us.We are pleased to read that we have managed to meet your expectations and to have offered you such a nice and memorable stay.Warm regards,Elounda Garden Suites Management
by A traveller
Posted Jul. 25, 2023 on Expedia
The staff are all very friendly. They will recommend resturants and help as much as they can. Literally the best in elounda.
Comment from Hotel Management
Jul. 25, 2023 by Elounda Garden Suites Management, Hotel Management
Dear James,Thank you for posting your lovely feedback following your recent stay with us.We are pleased to read that we have managed to meet your expectations and to have offred you a nice experience.
by A traveller
Posted Jun. 27, 2023 on Expedia
We were delighted with our 3 night stay and wish we had longer. The staff were so friendly and welcoming and facilites were spotlessly clean. The location is absolutely perfect and a very short walk to the water and the gorgeous tavernas for our evening meals. The pool area was perfect and very relaxing with drinks and food on offer. Shout out to Anna and all the staff for making our stay so memorable, we will definitely be booking a return visit! Thank you
Comment from Hotel Management
Jun. 29, 2023 by Elounda Garden Suites Management, Hotel Management
Dear Sarah,Thank you for taking time to share your lovely feedback following your recent stay with us.We are pleased to read that we have managed to meet your expectations and to have offered you such a nice and memorable stay.We do hope to have the pleasure of welcoming you back in the near future.
by A traveller
Posted May 16, 2023 on Expedia
Second stay here. Tiny hotel with a big heart
Comment from Hotel Management
May 18, 2023 by Elounda Garden Suites Management, Hotel Management
Hi Susan,Thank you so much for posting such a lovely feedback follllowing your second stay in our hotel.It is really rewarding for us.Warm regards,Elounda Garden Suites Management
by A traveller from North West YK
Posted Aug. 2, 2020 on Expedia
Excellent location close to the centre of Elounda but in a quiet area. Friendly staff, nice and clean accommodation with rooms located around a central pool area. Well designed layout. Great hospitality on arrival with wine, drinks and fruit in the room. Well worth returning.
Comment from Hotel Management
Aug. 2, 2020 by Elounda Garden Suites Management, Hotel Management
Dear David,
Thank you for taking time to share such a lovely review following your recent stay with us.
we are pleased reading that we have managed to meet your expectations and everything has been great during your stay.
We do hope to have the pleasure of welcoming you back in the near future.
Kind regards,
Elounda Garden Suites Management
by A traveller from Exmouth
Posted Sep. 10, 2019 on Expedia
I cannot rate this hotel highly enough. As we were getting married in Elounda I emailed the hotel before our arrival to make sure it was ok for us to invite guests over who were not staying at the hotel and they were more than happy for us to do so.
On our arrival we found we had been upgraded to a wonderfully spacious family suite and the fridge had a complimentary bottle of wine and water. On the day of the wedding, while we were out at lunch, Anna and her helpers, decorated the suite with hearts and rose petals and left a beautiful bouquet of flowers and bottle of champagne which all helped to make our wedding day in Crete the beautiful day that it was.
As for the hotel itself, it is spotlessly clean with a nice relaxing pool area and is only a couple of minutes walk from the main town square, restaurants and beach. SOme of our friends also stayed at the hotel and they were as impressed as we were with the rooms, pool area and particularly the friendliness of the staff.
A huge thank you to Anna, Mario and all the other staff at the EGS, we would definitely love to stay here again and certainly recommend it it anyone else staying in Elounda.
Comment from Hotel Management
Sep. 12, 2019 by Elounda Garden Suites Management, Hotel Management
Dear Valued Guest,
what a lovely review this is. Thank you so much for posting your feedback following your recent stay with us at the Elounda Garden Suites.
We are extemely pleased to read that we have managed to meet your highest expectations and everything was up to your satisfaction.
wwe do hope to have the pleasure and welcome you back in the near future.
Kind regards,
Anna, Antonis and the Elounda Garden Suites Team
by A traveller
Posted Aug. 11, 2019 on Expedia
Comment from Hotel Management
Sep. 12, 2019 by Elounda Garden Suites Management, Hotel Management
Dear Valued guest,
thank you for reviewing us and score us with the ultimate 5/5.
We do hope to have the pleasure of welcoming you back in the near future.
Kidn regards,
Anna, Antonis and the Elounda Garden Suites Team
by A traveller
No comprehension from the owner. Bad attitude.
Posted Jul. 2, 2019 on HotelsComment from Hotel Management
Jul. 8, 2019 by Elounda Garden Suites Management, Hotel Management
Dear PAscale,
Thank you for taking time to post your feedback.
We are so sorry that you didn't shown on your arrival. We are unable to refund you for your booking since you had 6 months in advance to ask for it however you decided to request a cancellation 3 days after your "check in" date.
When we offered to the operator the possibility of using this amount until the end of Summer 2019 you again refused the offer.
It is pitty that we had no chance to offer you relaxing stay and offer you a taste of cretan hospitality.
We do hope to have the pleasure of welcoming you in the near future.
by A traveller
Posted Jun. 16, 2019 on Expedia
Comment from Hotel Management
Jun. 17, 2019 by Elounda Garden Suites Management, Hotel Management
Dear Anonymous,
Thank you for taking time to share your review with the Expedia Community.
We are pleased overall that you have enjoyed your stay with us and scored us with 4/5 .
We do hope to have the pleasure and welcome you back in the near future.
Kind regards,
Anna, Antonis and the Elounda Garden Suites Team
