Ratings based on 932 Guest Reviews

Hear it directly from our travellers
4.9 out of 5
81% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 22, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by the GDM Megaron team, Hotel Management
Thank you very much for choosing our hotel, we hope to have the chance and welcome you again to our premises.
5 out of 5
by A traveller

Posted Dec. 31, 2023 on Hotels
Comment from Hotel Management
Dec. 31, 2023 by the GDM Megaron team, Hotel Management
Thank you very much for choosing our hotel, we hope to have the chance and welcome you again to our premises.Happy New Year!
5 out of 5
by A traveller

Posted Dec. 30, 2023 on Hotels
Comment from Hotel Management
Dec. 31, 2023 by the GDM Megaron team, Hotel Management
Thank you very much for choosing our hotel, we hope to have the chance and welcome you again to our premises.Happy New Year!
5 out of 5
by A traveller

Posted Dec. 28, 2023 on Expedia
Staff friendly and very helpful Highly recommend
Comment from Hotel Management
Dec. 31, 2023 by the GDM Megaron team, Hotel Management
Thank you very much for choosing our hotel, we hope to have the chance and welcome you again to our premises.Happy New Year!
5 out of 5
by A traveller

Posted Dec. 17, 2023 on Hotels
Comment from Hotel Management
Dec. 18, 2023 by the GDM Megaron team, Hotel Management
Thank you very much for choosing our hotel, we hope to have the chance and welcome you again to our premises.
4 out of 5
by A traveller

Nice hotel, but one cautionary note

Posted Dec. 9, 2023 on Hotels
The hotel and staff are excellent. The one drawback of the hotel is it’s location. In order to get to the shops and restaurants in the city core, you must first navigate 3 or 4 blocks that are not pedestrian friendly. The streets are narrow, dark and very run down. It did not feel safe at night. However, nothing bad occurred on our walks.
Comment from Hotel Management
Dec. 12, 2023 by The GDM MEGARON team, Hotel Management
Thank you very much for taking the time to write a review and for choosing our hotel for your stay in Heraklion.We are sorry that you felt unsafe in our city. Our country, as well as our city, are considered to be one of the safest places in the world, statistically speaking. Maybe the winter colors are the ones to blame for giving you this sense.We hope we will have the pleasure of welcoming you once more to our premises.
5 out of 5
by A traveller

Posted Dec. 8, 2023 on Expedia
Comment from Hotel Management
Mar. 2, 2024 by the GDM Megaron team, Hotel Management
Thank you very much for choosing our hotel, we hope to have the chance and welcome you again to our premises.
3 out of 5
by A traveller

Posted Dec. 6, 2023 on Expedia
I chose this property because it was located only minutes walk from the central bus station, 10-15 mins away from the airport by car, and 10-15 mins to anywhere in the old town. The port and castle is practically outside your window. Should note that for €1.50, it’s 20 mins from the bus stop right behind the hotel to get to Knossos Palace! The hotel has a cool history but it is old and tired. The rooms are sufficient but dark, despite two windows. On the plus side, the bed was comfortable and the rooms very quiet, which I appreciated. Korres’ amenities was a nice touch. There is a cafe on site, but menu was limited and over priced. Unfortunately I didn’t have the opportunity to visit the breakfast buffet, but it looked generous with lots of options. There were 1-2 friendly folks at reception/front desk, but I have to admit overall the staff here was less friendly and helpful than all the other places I’ve stayed in Greece.
Comment from Hotel Management
Dec. 12, 2023 by the GDM Megaron team, Hotel Management
Thank you very much for your review. We are always willing to hear what our clients have to say. By doing this, we constantly aim to become better.Nowadays, the emphasis in a luxury hotel is on ensuring that the guest has an amazing and memorable stay in addition to all other services. It is obvious that we fell short of your expectations, and we sincerely hope you will give us another chance.
5 out of 5
by A traveller

Posted Nov. 26, 2023 on Expedia
Awesome property big breakfast spread! Also close to the center city. The staff at the front desk were very helpful and nice
Comment from Hotel Management
Nov. 28, 2023 by the GDM Megaron team, Hotel Management
Thank you very much for choosing our hotel, we hope to have the chance and welcome you again to our premises.
5 out of 5
by A traveller

Posted Nov. 24, 2023 on Expedia
Très bien!
Comment from Hotel Management
Nov. 24, 2023 by the GDM Megaron team, Hotel Management
Thank you very much for choosing our hotel, we hope to have the chance and welcome you again to our premises.