Ratings based on 311 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 12, 2023 on Expedia
Outstanding service, beautiful rooms and views!
Comment from Hotel Management
Oct. 12, 2023 by Hotel Operations Manager, Hotel Management
Thank you for the 5-star review Don!We are thrilled your time with us was so amazing!We endeavor to go above and beyond to ensure that our friends have a memorable experience!We look forward to hosting you again!Enjoy your day!BestMario Silaidopoulos
by A traveller
Posted Sep. 13, 2023 on Hotels
Comment from Hotel Management
Sep. 13, 2023 by Hotel Operations Manager, Hotel Management
Thank you for the 5-star review Mark!We are thrilled your time with us was so amazing!We endeavor to go above and beyond to ensure that our friends have a memorable experience!We look forward to hosting you again!Enjoy your day!BestMario Silaidopoulos
by A traveller
Posted Aug. 1, 2023 on Expedia
Amazing hotel! Great staff! Would stay again!
Comment from Hotel Management
Aug. 1, 2023 by Hotel Operations Manager, Hotel Management
Thank you for the 5-star review Yasmin!We are thrilled your time with us was so amazing!We endeavor to go above and beyond to ensure that our friends have a memorable experience!We look forward to hosting you again!Enjoy your day!BestMario Silaidopoulos
by A traveller
Posted Jul. 23, 2023 on Expedia
We stayed at Rocabella hotel for our honeymoon and it was a GREAT experience. The front desk was so helpful. They helped us with dinner reservations and helped us with setting up a buggy for transportation around the island. The main pool was so comfy and beautiful. Very clean and felt very safe here. Thank you so much for our amazing stay!
Comment from Hotel Management
Jul. 24, 2023 by Hotel Operations Manager, Hotel Management
Thank you for the 5-star review Alyssa!We are thrilled your time with us was so amazing!We endeavor to go above and beyond to ensure that our friends have a memorable experience.It's not surprising that our staff took such a good care of you, they are valuable members of our team!We can't wait to hosting you again!Enjoy your day!BestMario Silaidopoulos
by A traveller
Posted Jul. 22, 2023 on Hotels
Comment from Hotel Management
Jul. 23, 2023 by Hotel Operations Manager, Hotel Management
Thank you for the excellent review Daniel!We can't wait to hosting you again.Enjoy your day!BestMario Silaidopoulos
by A traveller
Posted Jun. 27, 2023 on Expedia
Comment from Hotel Management
Jul. 18, 2023 by Hotel Operations Manager, Hotel Management
Thank you for the 5-star review Andrea!We endeavor to go above and beyond to ensure that our friends have a memorable experience.We can't wait to hosting you again!Enjoy your day!BestMario Silaidopoulos
by A traveller
Posted May 26, 2023 on Expedia
Our stay at Rocabella Mykonos was great! The property is beautiful, lots of attention to detail. Even though they were working on the garage gate they made every effort for it to be quick and as little noise as possible. Staff were all great and attentive. Pool area lovely. We also got a nice room with a private pool which was a great surprise :) the food is very good... And we slept super well! Great quality linen. And lovely touch giving the little gift at turn down. We also got a bottle of wine as i am Gold Expedia member.
The little things they have to work on that would make the experience perfect: we found for the price pe night we should have a bottle of water free daily and refills of coffee and tea bags also in the room. And lastly, i had little bottles of cream and conditioner in the room and when i asked if I could have the shampoo (won't lie love the Apitiva products and wanted to bring them home with me where I don't find them) i was told they don't put small bottles into the bathrooms and if i wanted any of those products I had to pay. So the only thing I found really strange and in the end gave up and left the products.
Comment from Hotel Management
Jun. 2, 2023 by Rocabella Mykonos Team, Hotel Management
Thank you for your excellent review.It was our pleasure having you with us and we cannot wait to welcoming you back
by A traveller
Posted May 26, 2023 on Expedia
This hotel exceeded our expectations. My husband and I came for our honeymoon and they went above and beyond to make sure we had a great time in Mykonos. Breakfast was included and the food was amazing. We had the yogurt with fruits and honey, oats, omelette, kayanas, boiled egg, and espresso (favorite was the kayanas). The receptionist assisted us with getting in contact with a rental company. The rental company came to the hotel to drop off the car and also accommodated us so we can drop off the car in the port on the day of departure. The service in this hotel is exceptional and let me tell you how people ran to us to take our luggage. During the day you can enjoy in the daybeds overlooking the ocean. We went during the end of May so the water was very cold (many people still got in). The room was clean, spacious and we received complimentary water bottles.
Comment from Hotel Management
May 26, 2023 by Rocabella Mykonos Team, Hotel Management
Thank you so much for your kind review.It was our pleasure having you with us and we cannot wait to welcoming you back
by A traveller
Posted May 2, 2023 on Expedia
This was a WOW ! property. Just what we were looking for. The best part was our room!! We would get up in the morning n see water from bed that was awesome. The staff were so so amazing and friendly. They were very helpful & treated us so nice. We met the owner Roy and she is a fantastic person. I will definitely go back there again. We highly recommend this place to everyone. Thank you all Rockabella Staff.
Comment from Hotel Management
May 26, 2023 by Rocabella Mykonos Team, Hotel Management
We cannot thank you enough for your excellent review.It was our pleasure having you with us and we cannot wait to welcoming you back
by A traveller
Posted Apr. 29, 2023 on Expedia
The first night we arrived at the Rocabella hotel in Mykonos was probably the worst out of our stay.
We were greeted by a rude receptionist (Evans), who sat us down in the restaurant for a welcoming drink, which was yellow coloured water. After around 10 minutes of waiting, I got up to see what was happening with our check in process and was told to go and sit back down and wait a little longer. Finally, 10 minutes later we were then escorted to our room by the same rude receptionist.
The very same rude receptionist (Evans) was very insulting and eventually caused a bit of an argument where we told him repetitivily to stop being rude and leave us alone in our room, he then left slamming the room door.
Throughout the first night stay, there was a loud banging sound coming from outside of the room, it was extremely loud. I got up to investigate and found that a door outside near the room was faulty, and kept opening and slamming shut because of the wind. I had to use a plank of wood that I found to wedge it open, so the wind wouldn’t keep slamming it shut. Finally, 3am I managed to get to sleep!
All in all, the hotel is on a beautiful island with beautiful views, we will definitely come back as long as Evans doesn’t work there anymore. All that Rocabella needs is a shift in its staff.
The breakfast staff including the hotel driver are what made my time at the Rocabella hotel bareable.
Comment from Hotel Management
Jun. 21, 2023 by Hotel Operations Manager, Hotel Management
Dear Tarik,thank you for sharing your feedback with us.However, we are saddened to hear your comments about our hospitality and service. We are known for our attentive and friendly staff, who treats our friends with respect and kindness.We are truly sorry that you felt differently, and therefore, we want to apologize. A brand new team and our famous welcome drinks with the new recipe its a reason enough to give us a fair second chance to hosting you and feel that the other guests felt.A home far away from home. Enjoy your day!BestMario Silaidopoulos
