Note fondée sur 545 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 mars 2024 par na, Gestion de l’hôtel
I am so sorry for your stay here at motel 6 we would of loved to accommodate you during your stay however front desk was not notified about your stay.
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par na, Gestion de l’hôtel
So sorry for your stay we will gladly refund your stay
par un voyageur
Publié le 20 févr. 2024 sur Expedia
I had a guaranteed reservation at this property I was traveling across the country and would be arriving late. When I arrived to check in at 430am the lady told me my reservation was no more because it was the calendar day of the 20th
Commentaires de Gestion de l’hôtel
20 févr. 2024 par na, Gestion de l’hôtel
Hello, I am very sorry regarding. Your check in experience We run our audit at 4:00 am any reservations that are not checked in before that time it cancels your reservation as a no show. Your reservation would oh had to be made for the 21St. booking should have no problem giving a refund.
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par na, Gestion de l’hôtel
Very sorry regarding your stay I will be looking into this.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
for the money you pay if i need bed lining and towels if i ask/need please provide me dont tell me it's certain days and its provide definitely never heard of
Commentaires de Gestion de l’hôtel
20 févr. 2024 par na, Gestion de l’hôtel
I'm sorry for the miss communication we have no problem with switching clean linens for dirty. Not sure why that information was given to you.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Got there had to wait30 minutes for someone to greet me then told they didn't have a room
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par na, Gestion de l’hôtel
Sorry for your stay, we will have these issues resolved and will accommodate for half your stay my apologies again.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
I want my money back it was nasty and loaded with cochroaches
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Billy,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
par un voyageur
Publié le 21 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par na, Gestion de l’hôtel
looking into this issue
par un voyageur
Unsanitary, Roach Infested, Unsafe
Publié le 14 janv. 2024 sur HotelsI checked in to this hotel only to check out minutes later after seeing the condition of the property. Upon turning on the light in the room, roaches scattered. The room was in terrible condition and the amount of people fighting / loitering outside the rooms and in the parking lot made me feel unsafe.
Commentaires de Gestion de l’hôtel
13 mars 2024 par na, Gestion de l’hôtel
We would have had no problem changing your room to accommodate you better so sorry for your experience.
